Betfair Exchance Bet got voided - Lost money on arbing it

Pages: [1]
Author Topic: Betfair Exchance Bet got voided - Lost money on arbing it  (Read 2928 times)
thag
Newbie
*

Karma: -2
Posts: 74


View Profile

thag

Betfair Exchance Bet got voided - Lost money on arbing it
« on: August 28, 2014, 09:00:44 AM »

Hello guys (and girls perhaps)  ;),

Last night I layed a few odds on the Irapuato – UANL Tigres match (Mexico Copa MX) on BetFair.
Irapuato scored pretty quickly (2nd minute) and odds on BetFair for the lay stayed very high, so I layed on it and backed it on one or two other bookies. After this, I noticed that BetFair got the starting date wrong, so it looked like the match was about to start in an hour while it was already started.
I went to bed and this morning I noticed that the bets got voided, and this was because BetFair I have a few questions:
1.   Can they just void bets on the exchange market? Isn’t it the players own responsibility to check the match before he makes the bets?
2.   Like I said, I lost money on the other bookies + I didn’t make the profits on BetFair. Can I persuade BetFair to compensate me some way (with free bets or something)?
3.   If I contact them, can I say that I was arbing this bet? I don’t know what BetFairs position is on arbing?
4.   Can I use the power of Arbusers forum? Maybe that is more convincing?

Thanks for the help guys!

Logged
axeli17
Newbie
*

Karma: -5
Posts: 22


View Profile

axeli17

Re: Betfair Exchance Bet got voided - Lost money on arbing it
« Reply #1 on: August 28, 2014, 11:01:07 AM »

Hello guys (and girls perhaps)  ;),

Last night I layed a few odds on the Irapuato – UANL Tigres match (Mexico Copa MX) on BetFair.
Irapuato scored pretty quickly (2nd minute) and odds on BetFair for the lay stayed very high, so I layed on it and backed it on one or two other bookies. After this, I noticed that BetFair got the starting date wrong, so it looked like the match was about to start in an hour while it was already started.
I went to bed and this morning I noticed that the bets got voided, and this was because BetFair I have a few questions:
1.   Can they just void bets on the exchange market? Isn’t it the players own responsibility to check the match before he makes the bets?
2.   Like I said, I lost money on the other bookies + I didn’t make the profits on BetFair. Can I persuade BetFair to compensate me some way (with free bets or something)?
3.   If I contact them, can I say that I was arbing this bet? I don’t know what BetFairs position is on arbing?
4.   Can I use the power of Arbusers forum? Maybe that is more convincing?

Thanks for the help guys!

Hello.

3. You can contact them and tell you were arbing. Their position is clear and arbers are important to their business.
What comes to other issues  I can say nothing. Hope you get some free bets or so.
Logged
vinciguerra
Has some experience
**

Karma: 16
Posts: 124


View Profile

vinciguerra

Re: Betfair Exchance Bet got voided - Lost money on arbing it
« Reply #2 on: August 28, 2014, 05:42:16 PM »

Hello guys (and girls perhaps)  ;),

Last night I layed a few odds on the Irapuato – UANL Tigres match (Mexico Copa MX) on BetFair.
Irapuato scored pretty quickly (2nd minute) and odds on BetFair for the lay stayed very high, so I layed on it and backed it on one or two other bookies. After this, I noticed that BetFair got the starting date wrong, so it looked like the match was about to start in an hour while it was already started.
I went to bed and this morning I noticed that the bets got voided, and this was because BetFair I have a few questions:
1.   Can they just void bets on the exchange market? Isn’t it the players own responsibility to check the match before he makes the bets?
2.   Like I said, I lost money on the other bookies + I didn’t make the profits on BetFair. Can I persuade BetFair to compensate me some way (with free bets or something)?
3.   If I contact them, can I say that I was arbing this bet? I don’t know what BetFairs position is on arbing?
4.   Can I use the power of Arbusers forum? Maybe that is more convincing?

Thanks for the help guys!

if i understand correctly, you bet a non-live market at betfair, while the actual match was live (didn't you notice there was no delay when placing your bet then)?  betfair's conditions are very clear on this, and their past actions as well: they always void them (and justifiably so imo, it would mean every user would constantly have to check betfair's starting dates for every bet they place to prevent being picked off when they're away from the computer).

this exact same thing has happened a thousand times already, and they didn't offer any compensation to anyone the last 999 times either, you can always try, but personally i wouldn't bother.
Logged
ppintaluba
Pro
*****

Karma: 34
Posts: 623


View Profile WWW

ppintaluba

Re: Betfair Exchance Bet got voided - Lost money on arbing it
« Reply #3 on: August 28, 2014, 06:49:11 PM »

If the information about the match is wrong they can (and usually do) void bets.
It happened to me on a basketball match. The match (I don't remember the teams, but it's the same) was shown as Miami vs Spurs, but in fact it was Miami @ Spurs. Because of this they voided all bets on all markets. I wrote them telling I was arbing and that the advantage of betfair was that bets are not voided and blablabla... They understand but they don't change their mind.
They refund money to losers and winners. Their argument is that if they pay your bets, they must also keep the money on losing bets , and these clients have the right  to get their money back because of their terms and conditions.
Logged

Smart Bet Tracker
www.smartbettracker.com
qbet
Probably a Pro
****

Karma: 38
Posts: 371


View Profile

qbet

Re: Betfair Exchance Bet got voided - Lost money on arbing it
« Reply #4 on: August 29, 2014, 12:47:04 PM »

Betfair won't necessarily void on wrong info and the score displayed doesn't have to be the correct  one for bets to stand. Recently there was a game that everyone got the score wrong during the first half. As soon as they realised what had happened the event got suspended.  SBO voided my lost bet but BF allowed the bets to stand.
Logged
ppintaluba
Pro
*****

Karma: 34
Posts: 623


View Profile WWW

ppintaluba

Re: Betfair Exchance Bet got voided - Lost money on arbing it
« Reply #5 on: August 29, 2014, 03:03:39 PM »

You were lucky.
They have the right to void these bets. Well, usually books have rules to void bets whenever they like :)

This is what they applied in my case: If an incorrect team or competitor name is displayed (excluding minor spelling mistakes) or the incorrect number of teams, competitors or outcomes is displayed in any complete market or a market is otherwise loaded using incorrect information (for example the application of an incorrect exposure algorithm) or includes any obvious error, then Betfair reserves the right to suspend the market and (providing it acts reasonably) to void all bets matched on the market.

They have also a rule which applies to arbers: Please be aware that if you place related or corresponding bets on a combination of Betfair’s Exchange, Sportsbook, Fixed Odds and/or Multiples products (and/ or the betting products of other third parties), it is possible for bets on one product to be voided in accordance with Betfair’s terms and conditions, while bets on another product may stand. You should note that Betfair will have no liability to you in the event that one or more of your bets on Betfair’s products are amended or voided in accordance with Betfair’s terms and conditions, even if your other related bets stand (and even if you have specifically relied on bets you have placed on one product in order to place related bets on another product).
Logged

Smart Bet Tracker
www.smartbettracker.com
qbet
Probably a Pro
****

Karma: 38
Posts: 371


View Profile

qbet

Re: Betfair Exchance Bet got voided - Lost money on arbing it
« Reply #6 on: August 29, 2014, 07:31:03 PM »

Well I didn't win the Betfair bet either if this is what you mean. I was referring to live betting where the score displayed is incorrect sometimes but Betfair won't void those markets. You case is quite different and it does look very harsh to void  but it is difficult to judge when it's out of context.
Betfair doesn't have an interest in canceling bets since they make money on commission and in my opinion voids are very very rare. Their Sportsbook does have different rules, that's true, but I don't think many arbers really care.
Logged
doncht
Newbie
*

Karma: -1
Posts: 40



View Profile

doncht

Re: Betfair Exchance Bet got voided - Lost money on arbing it
« Reply #7 on: August 30, 2014, 05:32:06 PM »

I see. Even I myself don't bother to read just about everything from them.
Logged
Pages: [1]
Print