« on: September 26, 2014, 10:48:02 AM »
I got a problem with Comeon. They had a bonus that was 300 euro deposit 300 free. So you had a total of 600. Play around terms where 5 times 600 @ 1,5 odds. Now they say I abused there welcome bonus because I put the money on players to score which wouldn't play, this counted for the bonus according to the system (bug
) but in the rules stated that voided bets don't count. So I used the bug to play 5 times 600 euro and the bonus was 'free'. I cashed out and now the closed my account and confiscated all my assets. They won't even release my orginial deposit.
What can I do? I can't help this bug in the system, I can't help they offer this particular players etc but they blame.
What can I do to get my money back? The service desk doesn't want to help me and just disconnect, an email resultet also in a negative result. So what's next? Negative media attention? Somebody higher up? Law suit?
Thanks in forward