« Reply #5 on: December 28, 2015, 10:41:23 PM »
Betburger doesn't fix even a serious issue soon. The issue which costs me some chance is incorrect odd feed. When we have a issue and ask them to fix it, they require us to make a proposition. If the proposition gathers a sufficient amount of votes, they start to tackle the issue. I realized their support was not good than expected due to this after becoming a paid user.
Hey w62upr, sorry for the huge delay.
Just saw your complaint according to the issue here, can you please provide us with details of it.
Ignoring of our customers is unacceptable, if this issue was serious, support team had to fix it in nearest hours.
Give us more details please, you can write it here or send us PM.