Need advice - serious issue with GoldBet

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thag
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thag

Need advice - serious issue with GoldBet
« on: February 15, 2015, 08:37:25 PM »

Hello everybody,

I really need advice or help with a conflict I have with GoldBet.

On 13/02, I placed 3 bets on the following game to end in a draw:
Karsiyaka - Osmanlispor FK
The match resulted in a draw and to my surprise GoldBet said the match ended in 1-2.

I provided GoldBet with the betslips and a link to the official sites for the team and Turkish league, but the only response I got (twice) was:
We kindly inform you that as confirmed by our Risk department, 1-2 is the final result of the match
No explanation whatsoever!

Now today I checked the bets once more, and to my surprise they tampered the bets!
Where it first displayed Turkey 3 Lig, it now displays Turkey U21!

Only after this I found out that the exact same match was played in the U21 league which ended in a 1-2 result.
I have to admit, I'm now in doubt if I accidentaly played the bets on the wrong match (because both teams actually play in the Turkey 1 Lig.), but if you look at the original betslip you can see that there is no indication whatsoever that it was actually the U21 match:
- No reference to U21
- League was wrong
So I think the bet should at least be voided because it was unclear where it was played...

So to come to a conclusion: what are my options? It looks like GoldBet is fine with tampering the bets afterwards to hide the bet was at least unclear (luckily I created the screens)...
Does someone else (arbuser) have more power to talk to them (if willing)? Or can I get advice how to get this done?

Thanks everyone
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cristi13
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Re: Need advice - serious issue with GoldBet
« Reply #1 on: February 15, 2015, 09:55:31 PM »

I can't see any game from U21 Lig taking place on 13/02. And i can't see any of the two teams playing in U21 Lig. Have you found yourself this U21 match they are talking about?
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thag
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thag

Re: Need advice - serious issue with GoldBet
« Reply #2 on: February 15, 2015, 10:36:36 PM »

I can't see any game from U21 Lig taking place on 13/02. And i can't see any of the two teams playing in U21 Lig. Have you found yourself this U21 match they are talking about?

Only thing I found is this Turkish official site (in Turkish)
http://www.tff.org/Default.aspx?pageId=29&macId=132815
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pedro
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pedro

Re: Need advice - serious issue with GoldBet
« Reply #3 on: February 15, 2015, 10:46:41 PM »

So to come to a conclusion: what are my options?

Don't bet on Mickey Mouse teams in Mickey Mouse leagues at Mickey Mouse bookies ...
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thag
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thag

Re: Need advice - serious issue with GoldBet
« Reply #4 on: February 15, 2015, 11:32:10 PM »

So to come to a conclusion: what are my options?

Don't bet on Mickey Mouse teams in Mickey Mouse leagues at Mickey Mouse bookies ...
Thanks, very useful.  ::)
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cristi13
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cristi13

Re: Need advice - serious issue with GoldBet
« Reply #5 on: February 15, 2015, 11:42:59 PM »

I can see this match was played at 12:00 which i guess corresponds to 11:00 Austrian time on your bet slip. The 1st lig match was played at 19:00.
Incorrect league is a good enough reason to void your bet, although you're probably losing your time for €90 you might never get. Move on and avoid such bookmakers.
« Last Edit: February 15, 2015, 11:46:34 PM by cristi13 » Logged
thag
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thag

Re: Need advice - serious issue with GoldBet
« Reply #6 on: February 16, 2015, 04:32:51 PM »

Thanks, good point Cristi. I contacted the bookie about the incorrect league, we will see...

I read a lot of posts and answers on this forum and I always read don't bet on such bookmakers.
Fact is, I'm arbing with a single ID (because I do not have the friends who would just give me their ID and arb) and a lot of bookmakers are no longer available after a few months...

Read the post Arbuser made about the single ID approach, but it is getting harder and harder...
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