I have deposited 1000euros, made bets for 400euros, and my account was blocked.
I've sent all the documents, but the address in the account was different than on the driving license ( because I live in another place now ) and they said, because I the information is different they will remain my account closed.
In the end I got this email :
In response to our recent enquiries regarding your BetVictor account, we would like to advise you that your account with us has been permanently closed following our investigation into your activities on our site.
BetVictor reserves the right to withhold the funds in your account from you where we suspect you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our site, including where we suspect the account has been linked with Prohibited or Fraudulent Practises or Dishonest activity.
Do you guys now if there is anything I can do ?
Thanks
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