Exchanges banning people, what a time to be alive
Well, the point is that if you void such bets, then there is no point on having an exchange. Because every time you lose you can say "I made a mistake" so no debate abut that for sure
Anytime I made mistake on exchanges, I contacted their costumer service, and I got answer that matched bets cant be voided, and every costumer has right to take any price.
Did you let the bet go inplay or did you wait for it to return to the normal price and then hedge?
Ouch, pretty bad case for them and you. Their reputation is at stake and your profit is at stake for yourself.The reason they void those bets, is because THEIR bots misfired and you took money from them actually. Most of the time, it is them and their own in-house market makers putting money in the markets there. They wouldn't void those bets if it was some bloke from Liverpool who had layed them there, I am sure.Good luck buddy, hope you take your money. Take it to Gambling Commission and Malta Gambling Commission is need be. Post it all over forums/blogs and let them know you will continue doing so until they give you the money.Their reputation is at stake, and that is quite important for a company like Smarkets.
Sounds like you didn't suffer any loss, you greened up the bets in Smarkets and not on another bookie / exchange right?
Quote from: Thordin on March 25, 2016, 08:20:10 PMSounds like you didn't suffer any loss, you greened up the bets in Smarkets and not on another bookie / exchange right?Right. That is the only positive side of this story.
Quote from: tiha_patnja on March 25, 2016, 02:20:24 PMWell, the point is that if you void such bets, then there is no point on having an exchange. Because every time you lose you can say "I made a mistake" so no debate abut that for sureI would like to have a right to void my bet if I took unfair price by mistake. Not after but before the game. We all know it would be not possible even if you requested this immediately.
Arbusers - no. These 2 orphans markets just boosted winnings to over 33k. If they didn't suspend my account and I would hedge profits in all markets then the winnings would be surely over 20k.I would like to present my case in as fair way as possible so I checked Smarkets account and profits were like these:1) all green - 7425 profit2) all green - 4203 profit3) 8k loss or 16362 profit (I would be able to get over 10k from that doing all green if my my account wasn't suspended) 4) I don' remember potentially loss but profit was 5492 (so I suppose at least 3k profit when I would do all green in this market)Markets 3 and 4 both were winning ones.tiha_patnja - I agree. But if some Smarket's client has a right to void bets I want to have the same rights under the same conditions (unfair price)
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