redbet voided bets after match

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AceJack
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AceJack

redbet voided bets after match
« on: June 05, 2016, 11:34:43 AM »

Hi so this is my first big hit.. Redbet (heypoker clone) had a few 5% arbs.

The match: Houston Astros V Oakland Athletics

now they hide behind this rule:  In "Listed" markets, bets will be void unless both named pitchers listed in the market start as pitchers in the first inning for their respective teams.

and indeed there was a pitcher change in this match, Oakland's Hill was changed for Graveman.

however:

a) the change was made before I placed my bets
b) unlike pinnacle they dont list their pitchers (one should assume its the latest info they have, no?)
c) they voided the bets after the game
d) they never sent an mail or anything about this

In the bets slip 1 bet (money line) shows no result - just the payout which is the initial stake,
and the 2nd bet over 8 shows tie as a result, match ended over 8

Do I have a case against them or should I just suck it up and move on ?



« Last Edit: June 05, 2016, 02:55:03 PM by AceJack » Logged
Alfa1234
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Re: redbet voided bets after match
« Reply #1 on: June 05, 2016, 12:09:35 PM »

The reason the arbs were there, was probably because their odds had not updated with the new listed pitchers...so I don't think you have a case here.

Always, always be carefull with baseball and check the bookie rules before betting.  Pinny has the option to untick the listed pitchers and have the wager count simply as "action" even if the pitchers change, that can be helpful sometimes in books that don't care about the lister pitcher.
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vinciguerra
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vinciguerra

Re: redbet voided bets after match
« Reply #2 on: June 05, 2016, 12:18:41 PM »

In my opinion you definitely have a case.

Their rule is "In "Listed" markets, bets will be void unless both named pitchers listed in the market start as pitchers in the first inning for their respective teams."

This isn't a Listed market, as they do not list any pitchers. You said this was the case, and if I look now there are no pitchers listed today either.

It makes absolutely no sense to void a bet if there's a pitcher change, if they don't list any pitchers. Their rules are also clear about this.

If I were you, I wouldn't let this go.
« Last Edit: June 05, 2016, 12:43:17 PM by vinciguerra » Logged
AceJack
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AceJack

Re: redbet voided bets after match
« Reply #3 on: June 05, 2016, 02:53:43 PM »

In my opinion you definitely have a case.

Their rule is "In "Listed" markets, bets will be void unless both named pitchers listed in the market start as pitchers in the first inning for their respective teams."

This isn't a Listed market, as they do not list any pitchers. You said this was the case, and if I look now there are no pitchers listed today either.

It makes absolutely no sense to void a bet if there's a pitcher change, if they don't list any pitchers. Their rules are also clear about this.

If I were you, I wouldn't let this go.

Thank you for a beautiful put comment , definitely gonna copy and paste this to their support.
but i fear this will be a long battle..

can only hope they come to their senses at this point,
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dealer wins
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dealer wins

Re: redbet voided bets after match
« Reply #4 on: June 05, 2016, 04:32:29 PM »

In my opinion you definitely have a case.

Their rule is "In "Listed" markets, bets will be void unless both named pitchers listed in the market start as pitchers in the first inning for their respective teams."

This isn't a Listed market, as they do not list any pitchers. You said this was the case, and if I look now there are no pitchers listed today either.

It makes absolutely no sense to void a bet if there's a pitcher change, if they don't list any pitchers. Their rules are also clear about this.

If I were you, I wouldn't let this go.


Agree with this.  The bet should 100% stand, the book are very rogue for pulling this crap.
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cristi13
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cristi13

Re: redbet voided bets after match
« Reply #5 on: June 05, 2016, 04:44:35 PM »

Redbet makes shit like that pretty often, i've had plenty of voided bets with them, and i think only once i managed to get my money back.
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AceJack
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AceJack

Re: redbet voided bets after match
« Reply #6 on: June 05, 2016, 04:50:49 PM »

its super annoying ill try to get my winnings , but their support is silent atm .. I was hoping I have something for a sbr complaint if I could only make them lose one 1 costumer i would be happy:)
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AceJack
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AceJack

Re: redbet voided bets after match
« Reply #7 on: June 05, 2016, 08:15:16 PM »

In my opinion you definitely have a case.

Their rule is "In "Listed" markets, bets will be void unless both named pitchers listed in the market start as pitchers in the first inning for their respective teams."

This isn't a Listed market, as they do not list any pitchers. You said this was the case, and if I look now there are no pitchers listed today either.

It makes absolutely no sense to void a bet if there's a pitcher change, if they don't list any pitchers. Their rules are also clear about this.

If I were you, I wouldn't let this go.
 

Agree with this.  The bet should 100% stand, the book are very rogue for pulling this crap.
Ty for all support I got here :)  I still haven't heard anything from their support..  Probably they hope I just give up.. 
Hope they will pay out..
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AceJack
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AceJack

Re: redbet voided bets after match
« Reply #8 on: June 07, 2016, 04:57:25 PM »

So they are giving me the silent treatment,  what should I do now,,?   I think they deserve to get their name burned..  I think sbr helped some people in the past.. 
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luctens
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luctens

Re: redbet voided bets after match
« Reply #9 on: June 08, 2016, 05:19:56 PM »

So they are giving me the silent treatment,  what should I do now,,?   I think they deserve to get their name burned..  I think sbr helped some people in the past..
Report to SBR. You have nothing to lose.
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AceJack
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AceJack

Re: redbet voided bets after match
« Reply #10 on: June 09, 2016, 04:44:22 PM »

So they are giving me the silent treatment,  what should I do now,,?   I think they deserve to get their name burned..  I think sbr helped some people in the past..
Report to SBR. You have nothing to lose.

im writing an complaint now.. they stand by their rule
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