10Bet Pretending an Image has Flash in the Corner

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doozy
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doozy

10Bet Pretending an Image has Flash in the Corner
« on: August 04, 2017, 03:10:28 AM »

I have tried to withdraw my balance after unlocking the bonus despite their best efforts to stop me from doing so.

They asked me to upload a copy of my passport as my previous one was not clear enough (it was, but whatever). I have sent them a perfectly pristine image. Everything is in high detail and there is no flash whatsoever. They are refusing to accept the document as they are claiming that there is flash in the bottom right corner of the image.

Flash was not used in the photo, so there is no flash anywhere. The only light in the image appears in the top right corner, which is from the sun. It is not on the passport. Only on the windowsill behind it.

I am jumping straight to reporting them for this stunt.
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doozy
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doozy

Re: 10Bet Pretending an Image has Flash in the Corner
« Reply #1 on: August 04, 2017, 03:19:00 AM »

Just to demonstrate. Here is the 'flash' that means they cannot accept the document.

bbc_link" target="_blank">
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okakabukaka
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okakabukaka

Re: 10Bet Pretending an Image has Flash in the Corner
« Reply #2 on: August 05, 2017, 12:01:29 PM »

take another picture.
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doozy
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Re: 10Bet Pretending an Image has Flash in the Corner
« Reply #3 on: August 05, 2017, 01:19:03 PM »

I already have.

They are claiming that the '08' in that picture is not clear due to flash though, so I'm sure that the new one will also be unacceptable due to 'flash'.
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Thordin
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Re: 10Bet Pretending an Image has Flash in the Corner
« Reply #4 on: August 05, 2017, 05:15:37 PM »

keep sending them they will accept
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valuebets
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valuebets

Re: 10Bet Pretending an Image has Flash in the Corner
« Reply #5 on: August 05, 2017, 11:15:37 PM »

i have same problem whit Will Hill :-\
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