Moneybookers/Skrill (page 2)

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MX
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MX

Re: Moneybookers
« Reply #15 on: June 28, 2011, 07:43:02 PM »

yes.  ;D I was talking about my personal account. It´s not worth the effort for every ID. When I remember it took like 1 week until the token arrived.
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Arbusers
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Re: Moneybookers
« Reply #16 on: September 12, 2011, 07:44:30 PM »

I want to inform all the guys who took advantage of the summer MB cash back promotion, that MB will pay tomorrow, or on Wednesday.
Thank you all for participating. I hope you get some nice extra money.
« Last Edit: October 02, 2011, 07:37:27 AM by Arbusers » Logged
Arbusers
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Re: Moneybookers
« Reply #17 on: October 02, 2011, 08:04:14 AM »

Moneybookers switced to skrill.
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HiIamhere
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Re: Moneybookers
« Reply #18 on: October 03, 2011, 06:34:16 PM »

Am I the only who finds their customer service so bad as ex-eurobet's ? So slow...
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MUCHBET
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MUCHBET

Re: Moneybookers/Skrill
« Reply #19 on: October 04, 2011, 08:40:13 AM »

Can't complain as VIP-account !?!?!?
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MX
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MX

Re: Moneybookers/Skrill
« Reply #20 on: October 04, 2011, 11:10:18 AM »

Never had to use their customer service.  :D  Whats the problem?
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HiIamhere
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HiIamhere

Re: Moneybookers/Skrill
« Reply #21 on: October 04, 2011, 04:04:56 PM »

The problem is simple, I need my limits raised. Firstly I sent them an e-mail 4 days ago via their site, no anwser. Yesterday morning I sent an email at the vip@moneybookers.com, still no answer!
I don't mind them telling me that my limits can't be raised but I don't like at all being ignored like this...

p.s. complain? where? since obviously they don't give a shit about my mails
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MX
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MX

Re: Moneybookers/Skrill
« Reply #22 on: October 04, 2011, 04:56:16 PM »

Do you verified your adress and bank account and that stuff? You should have a limit of 30k or something then. And when thats not enough you should automaticly be qualified for becoming VIP.
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HiIamhere
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HiIamhere

Re: Moneybookers/Skrill
« Reply #23 on: October 04, 2011, 05:02:01 PM »

Yes I 've done all these, I am VIP member and I have a limit of 32.000/90 days. It was an ok limit for some time but now it is not enough. I am asking them if they can get it higher and I get no answer...
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MUCHBET
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MUCHBET

Re: Moneybookers/Skrill
« Reply #24 on: October 04, 2011, 04:42:34 PM »

usually on vip-members they answer in less than a day?!?!?!?!?

Is your account installed via Arbusers? If yes they tend to be very cooperative reg. limits...
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HiIamhere
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HiIamhere

Re: Moneybookers/Skrill
« Reply #25 on: October 04, 2011, 04:50:25 PM »

nop, it's not via arbusers

anyway I 'll be more patient since there is no other way
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MUCHBET
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MUCHBET

Re: Moneybookers/Skrill
« Reply #26 on: October 04, 2011, 04:59:06 PM »

did you try to call the VIP depatment via phone as well?
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HiIamhere
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HiIamhere

Re: Moneybookers/Skrill
« Reply #27 on: October 04, 2011, 05:43:35 PM »

I contacted them via phone after all and it seems the problem is solved. Lesson learned, never again via e-mail   :)

Thanx for the help Muchbet
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ajeto
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ajeto

Re: Moneybookers/Skrill
« Reply #28 on: October 04, 2011, 06:01:02 PM »

MB is slow via mail. Phone is ok. I had the same. When you re vip, you get your VIP assistant, who will answer to mails, but still may take couple of days.
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MX
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MX

Re: Moneybookers/Skrill
« Reply #29 on: October 04, 2011, 06:53:48 PM »

Oh, I thought the limit is automatically removed when you become VIP. Thats what they did with my account.
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