Coral (also) confiscates five player balances.

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qbet
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Coral (also) confiscates five player balances.
« on: October 05, 2012, 12:06:45 AM »

http://www.sportsbookreview.com/sbr-news/coral-sportsbook-confiscates-five-player-balances-5534/

Yet another one though to me it's not clear whether Coral confiscated their funds or suspended their accounts until an investigation takes place.  I thought Coral was as safe as a book could get.

Has anyone heard anything about these cases?
« Last Edit: October 05, 2012, 01:22:12 AM by qbet » Logged
sportoboy
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Re: Coral (also) confiscates five player balances.
« Reply #1 on: October 05, 2012, 02:33:18 AM »

I have a similar situation right now. They suspended my account asking for the verification documents. It's standard procedure so I wasn't worried. I did sent them xx days ago. I didn't received any answer and resent the documents twice. After a week I called them in order to find out what's happening. The helpdesk told me that they just received my documents (that was a lie) and in a couple of days they would get back at me. Still after a couple of days they haven't contacted me and the account is still closed. I'll wait a little more and then file a complain with sbr. Luckily I have a small ballance there. 
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NAS
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Re: Coral (also) confiscates five player balances.
« Reply #2 on: October 06, 2012, 10:39:22 AM »

I have a similar situation right now. They suspended my account asking for the verification documents. It's standard procedure so I wasn't worried. I did sent them xx days ago. I didn't received any answer and resent the documents twice. After a week I called them in order to find out what's happening. The helpdesk told me that they just received my documents (that was a lie) and in a couple of days they would get back at me. Still after a couple of days they haven't contacted me and the account is still closed. I'll wait a little more and then file a complain with sbr. Luckily I have a small ballance there. 

It seems they have some troubleshooting with they customer service (email) My last accounts, in all of then I had this problem. Or I did not received the normal email for ID verification, or they said that, they didn't get my docs. It took o a week (in media) for validation.  The phone customer service are very good
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Arbusers
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Re: Coral (also) confiscates five player balances.
« Reply #3 on: October 06, 2012, 10:42:04 AM »

During the last month, Coral was divided to Coral and Gala. Everything with Coral looks like Hiroshima after bombing. It will take them some time to rebuild their CS. I have serious problems with them also.
In general, they are reliable. In case that they do insist not paying, i would call one of their managers and not their CS.
Whenever i spoke with a Coral manager, i had a solution.
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NAS
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Re: Coral (also) confiscates five player balances.
« Reply #4 on: October 06, 2012, 02:29:01 PM »

One account limited (the normal), withdrawal request today, paid in an couple of hours
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SticyBandit
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Re: Coral (also) confiscates five player balances.
« Reply #5 on: October 21, 2012, 07:58:06 PM »

Is there an option of seeing a MAX BET to avoid sending bets to a trader?
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sportoboy
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Re: Coral (also) confiscates five player balances.
« Reply #6 on: October 22, 2012, 02:03:58 AM »

Is there an option of seeing a MAX BET to avoid sending bets to a trader?

Yes, there is, but I think it works only for in-play bets. If you hit the "check bet" button and your bet is larger than the max allowed, it shows you the max allowed. I tried it a couple of times for non in-play events, but despite the fact that there was a "green light" from the "check bet" option, my bet was forwarded to a trader and rejected.
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qbet
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Re: Coral (also) confiscates five player balances.
« Reply #7 on: November 08, 2012, 09:18:49 AM »

Is Coral down for maintenance today or will it be closed for a bit longer?
Correction. It's up now.
« Last Edit: November 08, 2012, 09:26:32 AM by qbet » Logged
adibig2003
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Re: Coral (also) confiscates five player balances.
« Reply #8 on: November 14, 2012, 12:40:24 PM »

how fast did they limit accounts?
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ImaRebel
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Re: Coral (also) confiscates five player balances.
« Reply #9 on: November 14, 2012, 01:39:34 PM »

how fast did they limit accounts?

almost instant, after 2-3 bets (~100€). doesn`t matter if u win or lose them.
another problem is that every bet is redirected to a trader, and u have to wait few seconds (sometimes minutes) until u know if the bet is placed or rejected.
useless for arbing imo.
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qbet
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qbet

Re: Coral (also) confiscates five player balances.
« Reply #10 on: November 14, 2012, 02:14:08 PM »

Bets are no longer referred to traders and are accepted/rejected automatically. If a bet is rejected the max limit is displayed and you can place the bet again up to that limit.
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G
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Re: Coral (also) confiscates five player balances.
« Reply #11 on: November 14, 2012, 09:07:05 PM »

How long has that been the case? I got one referred last weekend
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qbet
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qbet

Re: Coral (also) confiscates five player balances.
« Reply #12 on: November 14, 2012, 11:26:53 PM »

It never happened to me since their split from Gala. My account is limited and maybe they realized that it's not worth referring small bets but they still do it for sizable amounts.
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G
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Re: Coral (also) confiscates five player balances.
« Reply #13 on: November 14, 2012, 11:29:19 PM »

Yeah they still do it. Has happened to me couple of times since the new site(which I think corresponded with the split from Gala?)
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adibig2003
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adibig2003

Re: Coral (also) confiscates five player balances.
« Reply #14 on: November 17, 2012, 07:30:03 AM »

3 days and 21 bets before limiting , stakes up to 300 (I didn't try more high because of my low balance)
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