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10bet Same Old Dramas (Withdraw Problem)

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ProfGambler
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Re: 10bet Same Old Dramas (Withdraw Problem)

Sat Jan 23, 2016 6:17 pm

Arbusers wrote: Could you copy and paste here all the T&Cs of the bonus roll ever requirements?
Thanks.
These are the T&C's I signedup and opened my account:

1) You must use the bonus code AU200 when you deposit to be eligible for the welcome bonus.
2) We’ll award you a 100% welcome bonus up to AUD 200 (or your currency equivalent) on your first deposit. For example, deposit AUD 200 and you’ll receive a AUD 200 bonus.
3) You are only entitled to one welcome bonus.
4) The bonus is awarded to your sports betting account as soon as your first deposit has been rolled over once.
5) To take advantage of the bonus you need to rollover within 90 days of your initial deposit, otherwise any funds held in your bonus balance will be forfeited.
6) The deposit and bonus amount must be rolled over five times on sports bets before you can withdraw any winnings, otherwise any bonus or winnings will be forfeited. Bets will only count towards rollover requirements once they have been settled.
7) To receive the bonus and fulfil the rollover requirements all wagers must be made on odds of at least 1.60. Combo bets where the odds total at least 1.60 also count towards the bonus. Single bets placed on any type of handicap (except 3 Way Handicap) or on Over/Under bets do not count towards the bonus. Non-qualifying bets can be placed, but such bets do not count towards the bonus.
8) Each bet you make will contribute a maximum of 50% of your bonus amount towards fulfilling the rollover requirements. For example, if your bonus is AUD 100, the maximum amount each bet will contribute towards the rollover requirements will be AUD50. So if you bet AUD 50, the entire amount will be counted. If you bet AUD 100, only AUD 50 of it will be counted. Multiple bets placed on the same event and selection may be considered as bonus manipulation.
9) This offer is available only for players who reside in Australia.
10) 10Bet reserves the right to amend, cancel, reclaim or refuse any promotion at our discretion.
11) All 10Bet bonuses and promotions are intended for recreational players only and 10Bet may in our sole discretion limit the eligibility of customers to participate in all or part of any promotion.
12) These Terms & Conditions are part of the General 10Bet Terms & Conditions.
Last edited by ProfGambler on Sat Jan 23, 2016 10:35 pm, edited 1 time in total.
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arbusers
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Re: 10bet Same Old Dramas (Withdraw Problem)

Sat Jan 23, 2016 7:22 pm

There is something I don't understand.
Initial Deposit            273.87
Bonus            242.81

This is not a 50% bonus. Is it?
ProfGambler
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Re: 10bet Same Old Dramas (Withdraw Problem)

Sat Jan 23, 2016 10:32 pm

Arbusers wrote: There is something I don't understand.
Initial Deposit            273.87
Bonus            242.81

This is not a 50% bonus. Is it?
You are right. So I signedup from Australia using $200 deposit bonus match. I thought I was depositing 200 AUD but later I realized 10bet tricked me into depositing 200 USD. So initiall deposit was 200 USD (273.87 AUD). Now my bonus should be 200 AUD but somehow it appears on my transaction history as 242.81 AUD. I am not sure how 10bet calculated 242.81. I was happy I had extra bonus money but I didn't realized I had to turnover this extra money.
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arbusers
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Re: 10bet Same Old Dramas (Withdraw Problem)

Sun Jan 24, 2016 5:28 am

The only thing I can't see from your list is multiple bets on the same event. If you didn't do that mistake then most probably you are done with the roll over requirement.
ProfGambler
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Re: 10bet Same Old Dramas (Withdraw Problem)

Mon Jan 25, 2016 2:54 am

Arbusers wrote: The only thing I can't see from your list is multiple bets on the same event. If you didn't do that mistake then most probably you are done with the roll over requirement.
Fingers Crossed. So far so good as 10bet asked for routine verification documents. I will update this thread with my experience with any update.
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Re: 10bet Same Old Dramas (Withdraw Problem)

Mon Jan 25, 2016 8:44 am

Hello.

i have resend my docs for verification again. and i wanted to ask i have three days i have sent. how much do they intend to give an answer about the verification as usual?

thanks
leonheartx
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Re: 10bet Same Old Dramas (Withdraw Problem)

Wed Jan 27, 2016 10:34 am

Hey ProfGambler,

Sorry for the late response.
For me it was Bonus amount x 12. I got $500 so I had to turnover $6000.
Even though it's bonus stake returned, because I have seen the posts here, I know 10bet is quite dangerous, so I used up my balance down to the last $500, and with that last $500 I made a negative arb whereby the $500 on 10bet is the underdog bet.
Since I lost that $500 my bonus amount didn't increase.

Also, they only count straight line bets towards the turnover. They don't count AH, O/U. Did you bet on any AH, O/U?
You can also regularly check the leftover turnover amount when you want to withdraw.

I only managed to resolve my withdrawal issue after a staff from SBR took on my case.
llqht88
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Re: 10bet Same Old Dramas (Withdraw Problem)

Wed Jan 27, 2016 11:45 am

Hello there!

no one reply on my PM but nth, i just wanted to say i got money back.

and they responded after they sent email back. but they may stress you just for one reply.
ProfGambler
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Re: 10bet Same Old Dramas (Withdraw Problem)

Wed Feb 03, 2016 5:56 am

ProfGambler wrote:
Arbusers wrote: The only thing I can't see from your list is multiple bets on the same event. If you didn't do that mistake then most probably you are done with the roll over requirement.
Fingers Crossed. So far so good as 10bet asked for routine verification documents. I will update this thread with my experience with any update.
Good update; After 2 weeks of wait, finally I got money from 10bet. Not a good experience playing with 10bet specially long wait for withdraw but ultimately I got my withdraw. I deposited $288 and withdraw was $2500 and it took exactly 2 weeks for withdraw to complete. All of you can understand that $2500 can generate atleast $350 in 14 days at 1% arb daily without compounding. So I potentially loss on this $350 because of 10bet delay. 

I don't think I will play again with 10bet as I been charged with deposit fee from the Bank for international transaction and then 10bet charged me $25 for withdraw. So I requested withhdraw $2500 but I got only $2475. Considering their reputation for withdraw I am happy with the withdraw amount and not going to deposit any more money with this bookie.
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Re: 10bet Same Old Dramas (Withdraw Problem)

Tue Mar 22, 2016 12:02 am

I had a bizarre situation with 10bet.
I made a £1450 deposit with 10bet, they never charged it too my card, so when I tried to withdraw it they didn't send me the funds through, and instead just 'reversed' my deposit. I've never heard of any bookmaker do this, and it left me extremely confused about what they'd done, and angry.
This is the email I sent them.

"Hi, I contacted you earlier to query where my £1450 withdrawal from my initial £1450 deposit was.
I remain confused about what has happened with this transaction?
From what I understand, the money never left my account. I can see that I have no transaction record of a £1450 leaving my account to 10bet, but why did my 10bet account say for over a month that I had a credit that I could bet of £1450. This led me to think I had more money in my bank account than I did.

What if I had run out of money in my bank account thinking I had disposable money, then 10bet had forced me into having a negative balance, because I may have lost the £1450 betting, then 10bet would've come into my bank account and taken the money that was no longer there.
This wild policy of not actually taking the money from someone's account when they deposit makes no sense, and since every other bookmaker does take the money upon deposit, completely misled me about the amount of money I really had.

I'm very confused about what's taken place, and slightly angry. Please let me know exactly what has taken place, what your policy is. Thanks
cristi13
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Re: 10bet Same Old Dramas (Withdraw Problem)

Tue Mar 22, 2016 12:14 am

Did you make any bets with these funds on your 10bet account?
Chills-22
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Re: 10bet Same Old Dramas (Withdraw Problem)

Tue Mar 22, 2016 5:44 pm

I didn't, and they said because I hadn't made any bets, they had the right to reverse my deposit.
They even said they'd done this for my own benefit.
But the problem was that since they never informed me they were doing this, I believed I had £1450 more than I really did.
I looked at my bank balance, and believed that I would get another £1450 from 10bet when I made the withdrawal, in fact I could've easily been forced into my over-draft because of this.
Had I spent all my bank balance money thinking I was to get another £1450, and then had bet and lost the £1450, 10bet would've had to take £1450 from an empty bank account.
I've never ever had any other bookmaker do what they did, I hold a degree of responsibility for not checking my bank balance to see that the £1450 I deposited hadn't been charged to my account, but still it's pretty weird behaviour from 10bet IMO.
cristi13
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Re: 10bet Same Old Dramas (Withdraw Problem)

Tue Mar 22, 2016 9:40 pm

They did that to avoid the fees and it's not that uncommon.
I don't see what's your problem with their move. They took the 1450 from your card, then returned them by reversing your transaction. You couldn't have spent these 1450 because they weren't in your bank account.
Chills-22
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Re: 10bet Same Old Dramas (Withdraw Problem)

Wed Mar 23, 2016 1:41 am

Say I had £700 in my bank account, and had decided to cancel my withdrawal of the £1450, and place a £1450 bet, and that bet would have lost, they would have had to charge £1450 through to my bank account.
So my bank balance would've dropped into negative £750.
My bank is very punitive of any over-draft, that could've cost me hundreds more pounds.
How could they have taken the £1450 from my card, if they never charged my card for the deposit?
cristi13
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Re: 10bet Same Old Dramas (Withdraw Problem)

Wed Mar 23, 2016 9:50 am

Chills-22 wrote: Say I had £700 in my bank account, and had decided to cancel my withdrawal of the £1450, and place a £1450 bet, and that bet would have lost, they would have had to charge £1450 through to my bank account.
So my bank balance would've dropped into negative £750.
My bank is very punitive of any over-draft, that could've cost me hundreds more pounds.
How could they have taken the £1450 from my card, if they never charged my card for the deposit?
You are constantly missing an important point: they DID charge you for the deposit. Do you really think they would allow you to bet without taking your money first?

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