Arbusers

The 1xBet Support wrote: ↑

Thu Dec 01, 2022 10:43 am

Benn wrote: ↑

Mon Nov 28, 2022 10:42 pm

Hello ARBUSERS community ,
I knew your community after searching for solutions about my problem and i wished that i knew you before ,anyway i will tell you about my story with 1xbet (scammers) ,i have created my account there on 2018 and i was an active client all thise time and play with big amounts , my first problem with them was on December 2021 , they told me to verify my account and i sent them all documents needed my ID , but they didn't allow me to withdraw, till 10 days later and then i made the withdrawal with difficulties , even with verifications and everything legal in my account i have faced difficulties everytime i try to withdraw money , and i didn't have another choice cause of weak knowledge about betting websites , and the story isn't over here , lately i have deposit 2000 euros , and i won +9000€ , and i had feeling that they won't let me withdraw them , and that what happend , when i wanted to withdraw my money they asked me to send them a picture of my credit cards all the 3 cards i have , and this verification took 4 days to answer me , and they said I'm able to withdraw the money , i tried to withdraw with crypto and skrill and banktransfer and they didn't accept anyone of those methods , and they pushed me to withdraw with credit card , i did it , and then i knew why they pushed me to withdraw with it cause it takes more than 7 days ( it's the slowest method ) , after 5 days they enabled me from logging to my account and i see only this message ( user not found ) . link bellow to see their reply in gmail .
I heard about the community that protect the players from this problems and save their rights , and i hope you will help me to get my money , cause i need them badly , Thanks.
Their reply :
https://files.fm/u/d57j7qv45
Proves of my account and amount :
https://files.fm/u/wndft2kfd

Dear Benn,

Thank you for your feedback!

In order for us to understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

The 1xBet Support wrote: ↑

Thu Dec 01, 2022 10:43 am

Benn wrote: ↑

Mon Nov 28, 2022 10:42 pm

Hello ARBUSERS community ,
I knew your community after searching for solutions about my problem and i wished that i knew you before ,anyway i will tell you about my story with 1xbet (scammers) ,i have created my account there on 2018 and i was an active client all thise time and play with big amounts , my first problem with them was on December 2021 , they told me to verify my account and i sent them all documents needed my ID , but they didn't allow me to withdraw, till 10 days later and then i made the withdrawal with difficulties , even with verifications and everything legal in my account i have faced difficulties everytime i try to withdraw money , and i didn't have another choice cause of weak knowledge about betting websites , and the story isn't over here , lately i have deposit 2000 euros , and i won +9000€ , and i had feeling that they won't let me withdraw them , and that what happend , when i wanted to withdraw my money they asked me to send them a picture of my credit cards all the 3 cards i have , and this verification took 4 days to answer me , and they said I'm able to withdraw the money , i tried to withdraw with crypto and skrill and banktransfer and they didn't accept anyone of those methods , and they pushed me to withdraw with credit card , i did it , and then i knew why they pushed me to withdraw with it cause it takes more than 7 days ( it's the slowest method ) , after 5 days they enabled me from logging to my account and i see only this message ( user not found ) . link bellow to see their reply in gmail .
I heard about the community that protect the players from this problems and save their rights , and i hope you will help me to get my money , cause i need them badly , Thanks.
Their reply :
https://files.fm/u/d57j7qv45
Proves of my account and amount :
https://files.fm/u/wndft2kfd

Dear Benn,

Thank you for your feedback!

In order for us to understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

The 1xBet Support wrote: ↑

Fri Dec 02, 2022 10:09 am

kustef wrote: ↑

Thu Dec 01, 2022 1:35 pm

Hello.

I have the same problem, i sent all requested documents but i never got withdraw. iam waiting since 2016

My account ID is 1276275

Dear kustef,

Thank you for contacting us.
We've sent a corresponding request to the Security Service regarding your question. As soon as we receive new information on your situation, we'll surely get back to you with an answer

All the best,
The 1xBet Support

Benn wrote: ↑

Sun Dec 04, 2022 10:57 pm

The 1xBet Support wrote: ↑

Thu Dec 01, 2022 10:43 am

Benn wrote: ↑

Mon Nov 28, 2022 10:42 pm

Hello ARBUSERS community ,
I knew your community after searching for solutions about my problem and i wished that i knew you before ,anyway i will tell you about my story with 1xbet (scammers) ,i have created my account there on 2018 and i was an active client all thise time and play with big amounts , my first problem with them was on December 2021 , they told me to verify my account and i sent them all documents needed my ID , but they didn't allow me to withdraw, till 10 days later and then i made the withdrawal with difficulties , even with verifications and everything legal in my account i have faced difficulties everytime i try to withdraw money , and i didn't have another choice cause of weak knowledge about betting websites , and the story isn't over here , lately i have deposit 2000 euros , and i won +9000€ , and i had feeling that they won't let me withdraw them , and that what happend , when i wanted to withdraw my money they asked me to send them a picture of my credit cards all the 3 cards i have , and this verification took 4 days to answer me , and they said I'm able to withdraw the money , i tried to withdraw with crypto and skrill and banktransfer and they didn't accept anyone of those methods , and they pushed me to withdraw with credit card , i did it , and then i knew why they pushed me to withdraw with it cause it takes more than 7 days ( it's the slowest method ) , after 5 days they enabled me from logging to my account and i see only this message ( user not found ) . link bellow to see their reply in gmail .
I heard about the community that protect the players from this problems and save their rights , and i hope you will help me to get my money , cause i need them badly , Thanks.
Their reply :
https://files.fm/u/d57j7qv45
Proves of my account and amount :
https://files.fm/u/wndft2kfd

Dear Benn,

Thank you for your feedback!

In order for us to understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Waiting for your answer please, thanks

The 1xBet Support wrote: ↑

Mon Dec 05, 2022 3:16 pm

Benn wrote: ↑

Sun Dec 04, 2022 10:57 pm

The 1xBet Support wrote: ↑

Thu Dec 01, 2022 10:43 am

Dear Benn,

Thank you for your feedback!

In order for us to understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Waiting for your answer please, thanks

Dear Benn,

Thank you for providing your client ID number!
We've sent a corresponding request regarding your situation to the Security Service. As soon as we receive the updates, we'll surely get back to you with the answer

All the best,
The 1xBet Support

The 1xBet Support wrote: ↑

Wed Dec 07, 2022 11:31 am

The 1xBet Support wrote: ↑

Mon Dec 05, 2022 3:16 pm

Benn wrote: ↑

Sun Dec 04, 2022 10:57 pm

Waiting for your answer please, thanks

Dear Benn,

Thank you for providing your client ID number!
We've sent a corresponding request regarding your situation to the Security Service. As soon as we receive the updates, we'll surely get back to you with the answer

All the best,
The 1xBet Support

Dear Benn,

Thank you for waiting the response!

We've checked all the information regarding your situation with the Security Service. In order to unblock your account, you need to provide non-edited photos of your payment cards to the email - security-en@1xbet-team.com. The pictures also should be in good quality. We kindly ask to follow these instructions

If you have additional questions, you can contact us in any convenient way, we'll be sure to help you

Best regards,
1xBet Support

The 1xBet Support wrote: ↑

Wed Dec 07, 2022 11:31 am

The 1xBet Support wrote: ↑

Mon Dec 05, 2022 3:16 pm

Benn wrote: ↑

Sun Dec 04, 2022 10:57 pm

Waiting for your answer please, thanks

Dear Benn,

Thank you for providing your client ID number!
We've sent a corresponding request regarding your situation to the Security Service. As soon as we receive the updates, we'll surely get back to you with the answer

All the best,
The 1xBet Support

Dear Benn,

Thank you for waiting the response!

We've checked all the information regarding your situation with the Security Service. In order to unblock your account, you need to provide non-edited photos of your payment cards to the email - security-en@1xbet-team.com. The pictures also should be in good quality. We kindly ask to follow these instructions

If you have additional questions, you can contact us in any convenient way, we'll be sure to help you

Best regards,
1xBet Support

Benn wrote: ↑

Wed Dec 07, 2022 8:56 pm

The 1xBet Support wrote: ↑

Wed Dec 07, 2022 11:31 am

The 1xBet Support wrote: ↑

Mon Dec 05, 2022 3:16 pm

Dear Benn,

Thank you for providing your client ID number!
We've sent a corresponding request regarding your situation to the Security Service. As soon as we receive the updates, we'll surely get back to you with the answer

All the best,
The 1xBet Support

Dear Benn,

Thank you for waiting the response!

We've checked all the information regarding your situation with the Security Service. In order to unblock your account, you need to provide non-edited photos of your payment cards to the email - security-en@1xbet-team.com. The pictures also should be in good quality. We kindly ask to follow these instructions

If you have additional questions, you can contact us in any convenient way, we'll be sure to help you

Best regards,
1xBet Support

Ok done i sent them

The 1xBet Support wrote: ↑

Mon Dec 05, 2022 3:11 pm

The 1xBet Support wrote: ↑

Fri Dec 02, 2022 10:09 am

kustef wrote: ↑

Thu Dec 01, 2022 1:35 pm

Hello.

I have the same problem, i sent all requested documents but i never got withdraw. iam waiting since 2016

My account ID is 1276275

Dear kustef,

Thank you for contacting us.
We've sent a corresponding request to the Security Service regarding your question. As soon as we receive new information on your situation, we'll surely get back to you with an answer

All the best,
The 1xBet Support

Dear kustef,

Thank you for your patience!

We've checked all the information regarding your situation with the Security Service. At the moment, you are undergoing a verification procedure according to the T&C:

2.34 Should the bookmaker’s Security Service have any concerns about the bettor’s identity or their personal details (address, credit or debit card, other data), they are entitled to request any documents from the bettor substantiating their identity or other submitted data at the bookmaker’s absolute discretion, as well as to cancel any payments until all such details are verified

The verification procedure is standard for each betting company

In order to proceed with the verification process, you need to log into your personal account and follow the instruction from the Security Service

We kindly ask you strictly follow the instruction. If you'll have any additional questions, please feel free to contact us

All the best,
1xBet Support

The 1xBet Support wrote: ↑

Wed Dec 07, 2022 11:31 am

The 1xBet Support wrote: ↑

Mon Dec 05, 2022 3:16 pm

Benn wrote: ↑

Sun Dec 04, 2022 10:57 pm

Waiting for your answer please, thanks

Dear Benn,

Thank you for providing your client ID number!
We've sent a corresponding request regarding your situation to the Security Service. As soon as we receive the updates, we'll surely get back to you with the answer

All the best,
The 1xBet Support

Dear Benn,

Thank you for waiting the response!

We've checked all the information regarding your situation with the Security Service. In order to unblock your account, you need to provide non-edited photos of your payment cards to the email - security-en@1xbet-team.com. The pictures also should be in good quality. We kindly ask to follow these instructions

If you have additional questions, you can contact us in any convenient way, we'll be sure to help you

Best regards,
1xBet Support

The 1xBet Support wrote: ↑

Thu Dec 08, 2022 9:44 am

Benn wrote: ↑

Wed Dec 07, 2022 8:56 pm

The 1xBet Support wrote: ↑

Wed Dec 07, 2022 11:31 am

Dear Benn,

Thank you for waiting the response!

We've checked all the information regarding your situation with the Security Service. In order to unblock your account, you need to provide non-edited photos of your payment cards to the email - security-en@1xbet-team.com. The pictures also should be in good quality. We kindly ask to follow these instructions

If you have additional questions, you can contact us in any convenient way, we'll be sure to help you

Best regards,
1xBet Support

Ok done i sent them

Dear Benn,

Thank you for your feedback!

We'll send the additional request regarding your situation to the Security Service. As soon as we receive the information, we'll surely back to you with the answer

Best regards,
1xBet Support

Benn wrote: ↑

Mon Dec 12, 2022 6:55 pm

The 1xBet Support wrote: ↑

Thu Dec 08, 2022 9:44 am

Benn wrote: ↑

Wed Dec 07, 2022 8:56 pm

Ok done i sent them

Dear Benn,

Thank you for your feedback!

We'll send the additional request regarding your situation to the Security Service. As soon as we receive the information, we'll surely back to you with the answer

Best regards,
1xBet Support

It's almost 5 days now and i still didn't receive any answer