About Premiumtradings

A unique betting brokerage aimed at professional punters.
cristi13
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Re: About Premiumtradings

Sun Oct 12, 2014 3:41 pm

"Dear xxx,

We are sending you this e-mail in order to notify you that If you choose to withdraw the money without having sufficient activity PremiumTradings has the right to charge you with 5% deposit fees.
This is stated in our finance T&C.

Upon your confirmation we will proceed with the withdrawal.
Please let us know the reason you want to withdrawal all the funds you have and close the account.
We will highly appreciate if you share your feedback regarding the service."

I assumed this is a standard email they send before withdrawals, i was probably foolish not to pay more attention to it, it hadn't even cross my mind they will apply a fee for my activity.
But then, what would be the other option? Do not accept it and receive the funds without fees?
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Re: About Premiumtradings

Sun Oct 12, 2014 3:42 pm

I withdrew without problems a couple of times.
Just a thought, were you betting on opposite markets, resulting in minimal commission being charged from that rollover?
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Re: About Premiumtradings

Sun Oct 12, 2014 3:43 pm

I received the funds €208 short as they applied a 5% withdrawal fee.
How much do they pay to Skrill ? I think that is less than 5% , so with that 5% they have covered the fees to Skrill and have kept a small pie to themselves.

P:S never mind , thought the charge was made my BEtfair
Last edited by fnatic91 on Mon Oct 13, 2014 8:47 am, edited 1 time in total.
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arbusers
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Re: About Premiumtradings

Sun Oct 12, 2014 3:47 pm

PremiumTradings must define what ''sufficient activity'' is.
cristi13
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Re: About Premiumtradings

Sun Oct 12, 2014 3:58 pm

Thordin wrote: I withdrew without problems a couple of times.
Just a thought, were you betting on opposite markets, resulting in minimal commission being charged from that rollover?
No, 99% were normal bets with full commission.
Arbusers wrote: PremiumTradings must define what ''sufficient activity'' is.
It's basically an evasive term they use as a back-up when they want to apply unfair fees as they could not give an answer on that:

[18:22:14] Me: Please define "sufficient activity"
[18:27:38] Premium Tradings77: Sir, this is since your account is opened before just 2 month
[18:28:29] Me: Are you trying to say you define "suffiecient activity" as account age?
[18:31:46] Premium Tradings77: Sir, the sufficiant activity is not stated value
Thordin
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Re: About Premiumtradings

Sun Oct 12, 2014 4:12 pm

This sounds really bad and they should explain here.
Sufficient activity should be like 5x rollover maximum, or some kind of commission charged total.
I think it only applies for betfair because i asked them when i withdrew ( i use the goal tool and a pinnacle account) and they told me they do not have rollover requirements.
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Re: Withdrawal fees warning !

Sun Oct 12, 2014 8:35 pm

cristi13 wrote: I opened a Betfair account via PT as soon as this deal became available and deposited 5k. Today i requested a withdrawal of my full balance of €4175.
I received the funds €208 short as they applied a 5% withdrawal fee.
So during this time i bet around 45k on this account and this was my first ever withdrawal.
They informed me the fee was applied because my account did not have "sufficient activity" and because i opened it only 2 months ago.
Draw yourselves the conclusions.
Did you use only betfair ?

I deposited 65k USD in total, and used Pinnacle etc except betting exchanges. My turnover was 1m. 7 weeks later requested a first 10k withrdrawal by Neteller. They processed it within 10 minutes and did not charge for it as they stated one free withrdrawal per month. The reason they charged you may be that you used only betfair, or your volume. I know such T&Cs. They have the right to charge you because you accepted their T&Cs and contracted them. However generally 9 times turnover is enough during 2 month activity, so it's ovbiously unfair they charged you for a first withrdrawal regardless of the one free withdrawal per month offer. This is one of signs they are not reliable. I also would like them to explain the reason more in this thread where many of their exsting and potential customers check.
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Re: About Premiumtradings

Mon Oct 13, 2014 12:22 pm

Hi Guys,
PremiumTradings is not a bookie and we don’t want any “small letters” T&C or complicated bonus rules.
We are here to serve you and bring you the best betting solutions one can find- depending on the offers/ commissions we are getting from the bookies themselves. Yet, we are not looking for “bonus hunters” or one-time offer clients.
This is why our business is built upon our will to pay your transaction fees, assuming you will generate commissions for us that will cover it and in the long run make us some profit. When we can- we are sharing some of the commissions with you as well.

cristi13 preferred to close his account with us because he “has better offer” (btw- would like to share who is giving better BF accounts? Maybe we can push BF to match their deal….), confirmed the fees, and now has complaints.
We are not looking to rip you off or to over-charge. We rarely charge this kind of fee from the simple reason that most of our customers are loyal ones and the cooperation is profitable to all sides (btw- even when if it is not , we are not arguing. After all, if someone is depositing money and losing it all in one bet- there is no commission for us and we still pay your fees….). I think most of the forum users can support that.
Bottom line- it is all about being fair and give good service. Therefore- we will pay back immediately 50% of the fees.
In order to avoid future disputes- if you intend to place some bets and then move on to the next offer- better choose someone else.

Best regards,
PremiumTradings team
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Re: About Premiumtradings

Mon Oct 13, 2014 12:31 pm

Hi Pt, can you confirm that the costumer made a rollover of 9 times of his deposit and continued to bet for 2 months? In that case, the argument that he is a "one-off" customer is completely ridiculous. The fact that you didn't make any money of his activity is someone else's problem and certainly not the customer's.

You prefer to have vague terms that you can apply in any form you like than having "small letters T&C". That's your choice, but you won't have me as customer ever.
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Re: About Premiumtradings

Mon Oct 13, 2014 3:15 pm

@SportoBoy- we consider our service cooperation WITH customers, not AGAINST them. Maybe you are used to work with bookies and this is why you prefer small letters terms.
This specific case is not reflecting usual behavior of our customers and this is why we had to force fees. Try to ask if anyone else was charged and I am sure you will find no one (for the reason mentioned above- we are not looking for a “hit and run customers”).
If any of you experiencing problems with the service- please feel free to contact us by skype/ mail. I am sure you will find that we are ready to go towards you even more than you expect (Just make sure to read your emails first ;) ).
@sportoboy - We understand we have great competitions with other companies in the industry. We respect your choice to do your business elsewhere.

Best regards,
Mat
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Re: About Premiumtradings

Thu Oct 16, 2014 2:17 am

premiumtradings -
Just state what "sufficient activity" is and everyone is happy. Without a statement for that, one cannot take you serious and reliable.
We are all doing serious business here and especially taken into account what amount of money we are talking, everyone is interested in some kind of certainty - which isn't achieved by you stating that you want to work together with your customers. Unprofessional is the word that comes to my mind reading this thread.
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Re: About Premiumtradings

Thu Oct 16, 2014 2:28 pm

I received back half of the fee but it's still very bad, i got €100 stolen from me.
It seems PT just doesn't give a shit about customers. Of course they want their customers to bet as long as possible with them, that's how they make money, but what about the customers? They get their money trapped for a long time or they are forced to pay a fee.
The highest rollover needed that i've seen on a bookie or agent is 5x. When someone reads in your terms "sufficient activity" it is expected not to be higher than this, and still, you dare to mention "small letters" T&C when your terms reach a new level in perversity. You can't afford to have such vague terms when your practice is so out of line.
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Re: About Premiumtradings

Thu Oct 16, 2014 3:56 pm

In general PremiumTradings is offering good services to the clients. The services offered to arbusers members are far superior compared to the services offered to their regular customers. I strongly recommend them the same way I recommend AC and all the other services you see here in arbusers.
However, I need to be fair with everyone, PremiumTradings approach on Christi's issue is way out the industry's standards. PremiumTradings must define what sufficient action is. I was the first to request this, read my previous posts.
To make a long story short, it seems that PT is very musch sensitive with Betfair's rollovers. My suggestion would be that the roll over needed to guarantee a free withdrawal would be initial deposit X10. It is very strict indeed, but a piece of cake for arbusers members. At the same time, it is more than enough to offer significant profits to PremiumTradings, that would cover all fees.
This is manager's decision of course, I m just compiling a fair deal.
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Re: About Premiumtradings

Sun Oct 19, 2014 12:32 pm

To make a long story short, it seems that PT is very musch sensitive with Betfair's rollovers.
That definitely make a lot of sense. And just confirmed my doubts too.
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Re: About Premiumtradings

Sun Oct 19, 2014 12:44 pm

The word ''doubts'' comes with negative connotations. This is not the case with PT.

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