Account suspended (Orbit) (Resolved)

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boro
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Re: Account suspended (Orbit)

Mon Feb 14, 2022 7:03 pm

I confirm... AC cancels orbitx and prefers piwi
Since1989
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Re: Account suspended (Orbit) (Resolved)

Sat Jun 18, 2022 5:07 pm

Wish I read this before using Orbitxch as suggested by AC88…

Been using AC88 for over 2 years now, mostly on PS3838 & Piwi247, never had an issue with them until Piwi decided to close their exchange.
AC88 offered to open an ORBITXCH account late April.
Been up a little over 1k since opening, initiated a partial withdrawal of my 5k balance yesterday and NOW AC88 cannot proceed to my withdrawal because ORBIT is supposedly reviewing my betting activities (ONLY betting on Soccer, heavy favorites)
Asked them for a timeline and more informations, obviously as I read here, they didnt give me anything.
Sounds like the perfect excuse to withheld customers funds without a specific reason and AC88 is pretty useless for help so far.
I decided to contact Curacao egaming as mentionned above to speed up the process but figured out ORBITXCH is now under license of CURACAO ANTILLEPHONE so I forwarded my complaint to them .. waiting for a reply.

Seriously considering withdrawing all my funds from there ASAP despite AC88 claiming funds are safe with them but not being able to give me timeline or details!
AlexNotman1
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Re: Account suspended (Orbit) (Resolved)

Sat Jun 18, 2022 7:15 pm

How long exactly investigation takes now? Did they start investigating after specific game you won a lot/was any dodgy somehow? 1k and investigation after betting on heavy favs? Something doesnt add up here, firstly I really doubt you managed to achieve +EV long run on heavy favs so I see absolutely no reason why would they investigate someone taking mug bets. Can you post here your last bets? Main leagues or heavy favs from Kazakhstan second div as well?
Since1989
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Re: Account suspended (Orbit) (Resolved)

Sat Jun 18, 2022 7:43 pm

AlexNotman1 wrote:
Sat Jun 18, 2022 7:15 pm
How long exactly investigation takes now? Did they start investigating after specific game you won a lot/was any dodgy somehow? 1k and investigation after betting on heavy favs? Something doesnt add up here, firstly I really doubt you managed to achieve +EV long run on heavy favs so I see absolutely no reason why would they investigate someone taking mug bets. Can you post here your last bets? Main leagues or heavy favs from Kazakhstan second div as well?
I have no clue and AC88 wouldnt give me any informations.
Last bet I made was Germany vs Italy (Germany +3) earlier this week.
Won some, lost some before on Piwi247. Since they transferred me to Orbit, I have no loss so far, exact profit is 1072€.
Never had a problem with this betting pattern on Piwi or PS3838w
Im betting mainly on big leagues, smallest are like Norwegian/Finnish/Czech/Serbian 1st division or Copa Libertadores.
(Attached are my bet from last week).
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FA25BD6A-91A9-4604-BE8D-47F24F5482A4.png
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junoreactor
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Re: Account suspended (Orbit) (Resolved)

Sun Jun 19, 2022 11:56 am

Since1989 wrote:
Sat Jun 18, 2022 5:07 pm
Wish I read this before using Orbitxch as suggested by AC88…

Been using AC88 for over 2 years now, mostly on PS3838 & Piwi247, never had an issue with them until Piwi decided to close their exchange.
AC88 offered to open an ORBITXCH account late April.
Been up a little over 1k since opening, initiated a partial withdrawal of my 5k balance yesterday and NOW AC88 cannot proceed to my withdrawal because ORBIT is supposedly reviewing my betting activities (ONLY betting on Soccer, heavy favorites)
Asked them for a timeline and more informations, obviously as I read here, they didnt give me anything.
Sounds like the perfect excuse to withheld customers funds without a specific reason and AC88 is pretty useless for help so far.
I decided to contact Curacao egaming as mentionned above to speed up the process but figured out ORBITXCH is now under license of CURACAO ANTILLEPHONE so I forwarded my complaint to them .. waiting for a reply.

Seriously considering withdrawing all my funds from there ASAP despite AC88 claiming funds are safe with them but not being able to give me timeline or details!
Don't worry you will receive your withdrawal, they do that sometimes on big amounts, 5k is quite big. Orbit are butthurt when you win but they pay if there is no suspicious activity.
Today is Sunday, most likely tomorrow by the evening you will get your money.

Happened to me before they investigate when I withdraw like 3k, it's just a normal procedure.
Since1989
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Re: Account suspended (Orbit) (Resolved)

Sun Jun 19, 2022 12:36 pm

junoreactor wrote:
Sun Jun 19, 2022 11:56 am
Since1989 wrote:
Sat Jun 18, 2022 5:07 pm
Wish I read this before using Orbitxch as suggested by AC88…

Been using AC88 for over 2 years now, mostly on PS3838 & Piwi247, never had an issue with them until Piwi decided to close their exchange.
AC88 offered to open an ORBITXCH account late April.
Been up a little over 1k since opening, initiated a partial withdrawal of my 5k balance yesterday and NOW AC88 cannot proceed to my withdrawal because ORBIT is supposedly reviewing my betting activities (ONLY betting on Soccer, heavy favorites)
Asked them for a timeline and more informations, obviously as I read here, they didnt give me anything.
Sounds like the perfect excuse to withheld customers funds without a specific reason and AC88 is pretty useless for help so far.
I decided to contact Curacao egaming as mentionned above to speed up the process but figured out ORBITXCH is now under license of CURACAO ANTILLEPHONE so I forwarded my complaint to them .. waiting for a reply.

Seriously considering withdrawing all my funds from there ASAP despite AC88 claiming funds are safe with them but not being able to give me timeline or details!
Don't worry you will receive your withdrawal, they do that sometimes on big amounts, 5k is quite big. Orbit are butthurt when you win but they pay if there is no suspicious activity.
Today is Sunday, most likely tomorrow by the evening you will get your money.

Happened to me before they investigate when I withdraw like 3k, it's just a normal procedure.
Just woke up and seems like you were right.
I got the withdrawal approved and processed by AC88, almost 2 days after being initiated.
Balance was 5k, including 1k win, withdraw was under 3k … doesnt sound anything crazy to me.
If they create such problems for amounts like this, I wonder if you ever have a chance to see your gains in the case you start to win big and often !

Anyways thanks for the support and the informations found on the forums, always appreciated not to feel alone in such situations.

BOL to all !

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