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Arbvestor - General feed-back

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yorkjoss

Re: General feed-back

Wed Oct 01, 2014 11:19 am

Arbvestor wrote: @yorkjoss
thank you for your input. I try to address your concerns:
yorkjoss wrote: what is your betfinder? my pc says it isn't a trusted source and not to download it
Can you please tell me what browser you are using? We have extensions for Firefox and Chrome. The Firefox extension is hosted on our server, but it is digitally signed with a Certificate from startssl.com. The Chrome extension is a bit more elaborate, since the big G does not allow advertisement of betting related content in its extension webstore, so we build our extension on top of the open source extension kit called "RC loader", so that we fully comply with G's policy. note that the RC loader is open source, but we are the programmers.

I wonder why your browser tells you the source is not trusted. We would like to investigate this. In our tests, the installations works smooth and without such warnings. Can you, or anyone else having this warning, make a screenshot of this, so that we can maybe have more insight on what is going on?
what's to stop some crook coming up with the same idea, us arbers download their alert service and low and behold
they now have log in details and passwords for all our betting accounts/ewallets and steal the lot?
That is a very serious point. And you should by all means be very careful with your data! If you don't trust us, a EU based company that needs to comply to the strict Spanish laws for Data protection, you should not put your account details in the preferences. Our extension tries to still work and picks up the automatic surfing from there then. If you don't like the idea of automatic surfing, then don't use betfinder at all and just look at the arbs. there is a rudimentary arbcalculator available even if you decide not to install the betfinder extension. We try to explain in detail what we store and why in our terms (see https://arbvestor.com/terms-conditions/).

Basically the threat of data theft is obviously always a problem. I can assure you, that we do not store your passwords in a way that would allow us to read them. All data is encrypted in your browser with a key that only you know. It is a bit similar like the way MEGA handles user data, in case you know them. Anyway, the point is, that we do not have even your login password and we will never ask for it and we can't restore it, if you lose it. that is how we look at security.

Ultimately it boils down to trust. If you don't trust us, then don't use us.
don't take this the wrong way arbvestor but arbers should not be downloading anything unless they are 100%
sure of the company.
I agree with you 100%. I invite you to visit us and see for yourself. Our company details are written on the https://arbvestor.com landing page. But here again:
Tyldasoft S.L.
Calle Castro 34 Planta 6
38006 Santa Cruz de Tenerife, España
mail@tyldasoft.com

Tyldasoft S.L. is a limited company registered in the Merchant Register of Santa Cruz de Tenerife:
Tomo 3288, folio 159, hoja TF-52312
CIF: B76611623
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arbvestor 1(2).jpg
dr
drhoo

Re: General feed-back

Wed Oct 01, 2014 11:40 am

Arbvestor wrote: A question for clarification. What would you like to see when more than one bookie is selected? I ask, because we implemented this as an "inclusive" filter, meaning that an arb that passes this filter must have this bookie selected. So if you chose two, would you like to see arbs that have either bookie (->showing more arbs in the end) or would you like to see only arbs that must have both bookies selected (->fewer arbs in the end)?
good question. I think every alert service uses a different kind of system. betburger even has two bookie multi selectors. bet on value i think it does OR query, so either bookie of selected, which is better if you ask me. but perhaps some more experienced arbers will tell you something more usefull, i don't really use alert services all that often.
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Re: General feed-back

Wed Oct 01, 2014 11:47 am

@yorkjoss

Thank you very much. We identified the issue. Somehow the Betfinder extension code did not get signed by our certificate. We are working right now on fixing this.
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Betfinder security

Wed Oct 01, 2014 12:42 pm

@yorkjoss and others that were concerned

We fixed the issue with the missing signature in the Betfinder extension. What you find now is the same dialog that pops up for any extension that you install, even when installing via the firefox webstore.

Note that we recommend to use a separate browser or at least a separate profile when you go to any sensitive sites, i.e. bookie's sites. Do never install extensions that you do not fully trust!
www.Arbvestor.com Your money in your hands
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Re: Betfinder security

Wed Oct 01, 2014 5:58 pm

I didn't get much arbs on Arbvestor today. Around 2h ago till now there should have been a bunch of arbs but the ones that I saw on arbvestors were some that are long gone, not sure is it slow  or not refreshing for me often enough. Can I change the refresh times? Does it even refresh at all on its own?

Gonna try it again some other day.
Last edited by DonkeyKong on Wed Oct 01, 2014 6:02 pm, edited 1 time in total.
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Re: Betfinder security

Wed Oct 01, 2014 6:44 pm

DonkeyKong wrote: I didn't get much arbs on Arbvestor today. Around 2h ago till now there should have been a bunch of arbs but the ones that I saw on arbvestors were some that are long gone, not sure is it slow  or not refreshing for me often enough. Can I change the refresh times? Does it even refresh at all on its own?

Gonna try it again some other day.
Sorry to hear that you were  not too successful today. Arbs that are long gone is indeed very disappointing. We try very hard to keep all data as current as possible. We collect all data with our own scraping engine and there are times when this is not as successful as we hope. Rest assured that we work very hard on this. It would especially help us, if you could state which bookie was lagging for you.

About the technology: Yes your service updates automatically. You can see the little numbers changing in the lower left corner whenever an update is received. we process updates as fast as possible whenever we detect some odds to change.

Good luck the next days and I hope you find some working arbs soon.
www.Arbvestor.com Your money in your hands
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Re: General feed-back

Wed Oct 01, 2014 6:44 pm

Arbvestor wrote:
drhoo wrote: multi choice selectors for sports and bookies is almost a must though.
A question for clarification. What would you like to see when more than one bookie is selected? I ask, because we implemented this as an "inclusive" filter, meaning that an arb that passes this filter must have this bookie selected. So if you chose two, would you like to see arbs that have either bookie (->showing more arbs in the end) or would you like to see only arbs that must have both bookies selected (->fewer arbs in the end)?
The best approach is to be able to chose optional bookies and mandatory bookies. Users will normally chose only some optional books, or some optional books and 1 mandatory book.
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Re: Betfinder security

Thu Oct 02, 2014 4:49 am

I had Unibet,WH,Pinny,SBO and 188 in the filter. Whenever I checked it was just some 188 with Pinny arb that is gone.

The mandatory book for an arb like stated above would be a good filter.

When I have notifications for new arbs on, it gives me a notification whenever a new arb is even tho I don't have those bookies for the new arb in my profile. So it should only notify when there is actually an arb with a booky I am using.
Last edited by DonkeyKong on Thu Oct 02, 2014 4:58 am, edited 1 time in total.
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Re: Betfinder security

Thu Oct 02, 2014 6:25 am

DonkeyKong wrote: I had Unibet,WH,Pinny,SBO and 188 in the filter. Whenever I checked it was just some 188 with Pinny arb that is gone.
I will look into that today and hopefull get those bookies back to normal reaction times.
DonkeyKong wrote: The mandatory book for an arb like stated above would be a good filter.
With a single bookie that is possible already, but the multiple selection is not done yet. We try to be powerful, but still easy to use. In that respect the multiple selection is a bit tricky fort the reasons stated above (should it work like an OR or AND filter?) But we will come up with somehtng.
DonkeyKong wrote: When I have notifications for new arbs on, it gives me a notification whenever a new arb is even tho I don't have those bookies for the new arb in my profile. So it should only notify when there is actually an arb with a booky I am using.
Good point! We will filter out arbs from the notifications as well.

Thank you again for your input. This helps a great deal!
www.Arbvestor.com Your money in your hands
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Re: General feed-back

Thu Oct 02, 2014 3:33 pm

All I see is arbs that include Interwetten, which are all unreal as there is a 5% service charge in the UK. The software doesn't appear to take that into account, even when I put 5% commission for that bookmaker.

How would I change the settings to show the correct profit percentage for each arb.
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Re: General feed-back

Thu Oct 02, 2014 3:50 pm

doughnut wrote: All I see is arbs that include Interwetten, which are all unreal as there is a 5% service charge in the UK. The software doesn't appear to take that into account, even when I put 5% commission for that bookmaker.

How would I change the settings to show the correct profit percentage for each arb.
Thanks for telling us this. There seems to be a bug, that there is no recalculation triggered when you save the pre stake tax or commission (=tax on winning). A work around is to save the preferences and then hit a browser reload (F5).

If this is not working...are you sure that you did put in the 5% pre stake tax in the preferences? (configuration->interwetten plus symbol->Pre-stake commission ON-> Stake tax = 5)
Don't forget to save.

Edit:
We are aware of the fact the the UI for this is very confusing. We will come up with a better understandable approach in the next days. Stay tuned!
Last edited by Arbvestor on Thu Oct 02, 2014 3:56 pm, edited 1 time in total.
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dr
drhoo

Re: General feed-back

Fri Oct 03, 2014 7:14 am

how about filters for 2-way / 3-way arbs, or back-back / back-lay only?
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Re: General feed-back

Fri Oct 03, 2014 8:10 am

drhoo wrote: how about filters for 2-way / 3-way arbs, or back-back / back-lay only?
Hi drhoo,
that is an interesting thought. Can you tell me the use case of this? Why would you like to filter for specific types? Is it to limit complexity? Or to evade recognition as arber by the bookies? If this feature is useful to you, we can of course implement it. On the other hand we try to be easy to use...

We were thinking of having an "expert" mode with lots of filters and other special tweaking and the normal modus which would allow only the basic stuff but which will work well for arbitrage beginners. What do you think of that?
www.Arbvestor.com Your money in your hands
dr
drhoo

Re: General feed-back

Fri Oct 03, 2014 8:17 am

just speaking from my usage stand point. i very rarely even place a 3-way arb. i mostly do 2-way and even for that i mostly do back-lay arbs, since the number of softbooks in my country isn't the greatest. so i usualy just arb one soft vs betfair. i only do back-back between two or three softs. so, yeah, i set these filters to limit the number of suitable arbs. i will, from time to time, reset the filters and see if there's a 5% arb available different to my filters and if i have money ready on those books, i'll place it, but this happens very rarely in my case.
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Re: General feed-back

Fri Oct 03, 2014 4:38 pm

Arbvestor wrote:
doughnut wrote: All I see is arbs that include Interwetten, which are all unreal as there is a 5% service charge in the UK. The software doesn't appear to take that into account, even when I put 5% commission for that bookmaker.

How would I change the settings to show the correct profit percentage for each arb.
Thanks for telling us this. There seems to be a bug, that there is no recalculation triggered when you save the pre stake tax or commission (=tax on winning). A work around is to save the preferences and then hit a browser reload (F5).

If this is not working...are you sure that you did put in the 5% pre stake tax in the preferences? (configuration->interwetten plus symbol->Pre-stake commission ON-> Stake tax = 5)
Don't forget to save.

Edit:
We are aware of the fact the the UI for this is very confusing. We will come up with a better understandable approach in the next days. Stay tuned!
It is done! We updated the way you can put in the commission (=fee on winnings) or a pre-stake tax (=fee on the stake). Also, the model should be updated now when you save the preferences and change such a commission or pre-stake tax value. We miss a little spinner to tell you that the model is updated, because it takes a couple of seconds.
www.Arbvestor.com Your money in your hands

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