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Arbvestor - General feed-back

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Arbvestor
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Re: General feed-back

Fri Oct 03, 2014 4:45 pm

drhoo wrote: just speaking from my usage stand point. i very rarely even place a 3-way arb. i mostly do 2-way and even for that i mostly do back-lay arbs, since the number of softbooks in my country isn't the greatest. so i usualy just arb one soft vs betfair. i only do back-back between two or three softs. so, yeah, i set these filters to limit the number of suitable arbs. i will, from time to time, reset the filters and see if there's a 5% arb available different to my filters and if i have money ready on those books, i'll place it, but this happens very rarely in my case.
Thanks for the explanation. This sounds like you could really use such a filter. We put it on our ever growing to-do list :)
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Re: General feed-back

Fri Oct 03, 2014 5:36 pm

Arbvestor wrote:
Arbvestor wrote:
doughnut wrote: All I see is arbs that include Interwetten, which are all unreal as there is a 5% service charge in the UK. The software doesn't appear to take that into account, even when I put 5% commission for that bookmaker.

How would I change the settings to show the correct profit percentage for each arb.
Thanks for telling us this. There seems to be a bug, that there is no recalculation triggered when you save the pre stake tax or commission (=tax on winning). A work around is to save the preferences and then hit a browser reload (F5).

If this is not working...are you sure that you did put in the 5% pre stake tax in the preferences? (configuration->interwetten plus symbol->Pre-stake commission ON-> Stake tax = 5)
Don't forget to save.

Edit:
We are aware of the fact the the UI for this is very confusing. We will come up with a better understandable approach in the next days. Stay tuned!
It is done! We updated the way you can put in the commission (=fee on winnings) or a pre-stake tax (=fee on the stake). Also, the model should be updated now when you save the preferences and change such a commission or pre-stake tax value. We miss a little spinner to tell you that the model is updated, because it takes a couple of seconds.
Thanks, that appears to be working now.

So, how do I change my accounts to GBP for 12Bet, Bwin, Interwetten and TitanBet - only EUR or USD are showing currently.
(Config => Bookie Accounts)
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Re: General feed-back

Fri Oct 03, 2014 6:00 pm

doughnut wrote:
Arbvestor wrote:
Arbvestor wrote: Thanks for telling us this. There seems to be a bug, that there is no recalculation triggered when you save the pre stake tax or commission (=tax on winning). A work around is to save the preferences and then hit a browser reload (F5).

If this is not working...are you sure that you did put in the 5% pre stake tax in the preferences? (configuration->interwetten plus symbol->Pre-stake commission ON-> Stake tax = 5)
Don't forget to save.

Edit:
We are aware of the fact the the UI for this is very confusing. We will come up with a better understandable approach in the next days. Stay tuned!
It is done! We updated the way you can put in the commission (=fee on winnings) or a pre-stake tax (=fee on the stake). Also, the model should be updated now when you save the preferences and change such a commission or pre-stake tax value. We miss a little spinner to tell you that the model is updated, because it takes a couple of seconds.
Thanks, that appears to be working now.

So, how do I change my accounts to GBP for 12Bet, Bwin, Interwetten and TitanBet - only EUR or USD are showing currently.
(Config => Bookie Accounts)
We have implemented the currency feature on a per bookie basis, because of the funny smboly some bookies use for pounds and euro and the likes. So it seems we missed so far GBP for 12bet, Bwin, Interwetten and TitanBet.

I will look into this first thing tomorrow. we will fix this most likely with the next release which is due on Tuesday.

Thank you again for your super helpful comments. This is what we were looking for coming here!

Thanks all, that sent us so much input here and over other channels.
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doncht
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Re: General feed-back

Sun Oct 05, 2014 4:53 pm

We have implemented the currency feature on a per bookie basis, because of the funny smboly some bookies use for pounds and euro and the likes. So it seems we missed so far GBP for 12bet, Bwin, Interwetten and TitanBet.
Nice job so far. Any ideas on when Titanbet will be?
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Re: General feed-back

Mon Oct 06, 2014 3:32 pm

doncht wrote:
We have implemented the currency feature on a per bookie basis, because of the funny smboly some bookies use for pounds and euro and the likes. So it seems we missed so far GBP for 12bet, Bwin, Interwetten and TitanBet.
Nice job so far. Any ideas on when Titanbet will be?
Thank you very much for the kind words. It is very nice to get some rewards for the hard work we put into this. The following currency issues are fixed:
  • 12bet - Allows now GBP
  • Bwin - Allows now GBP
  • Interwetten - Allows now GBP
  • Titanbet - Allows now GBP
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Re: General feed-back

Tue Oct 07, 2014 12:54 am

Maybe I'm doing something wrong here,have several books activated in the filter and have still not come across a single arb since signing up,
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Re: General feed-back

Tue Oct 07, 2014 6:32 am

Skaggerak wrote: Maybe I'm doing something wrong here,have several books activated in the filter and have still not come across a single arb since signing up,
@Skaggerak

Right now, the filter works only for one bookie at a time, maybe you did turn this to a bookie that is not involved in any arb right now. That can happen. Just set the filter to allow all bookies to be displayed. You can also test to turn off the other option "Show only arbs containing bookies in which I have an account". If you do this, the selection algorithm will allow the best bet to be selected, not only bets of bookies which you set up in the preferences. You did set up bookies in the preferences, right?

Also, you can try to increase the kickoff time filter and/or the percentage filter. If still no arbs show up there might be another problem. You can contact our support also directly within the app or via mail. We will fix your issues!
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Re: General feed-back

Tue Oct 07, 2014 10:49 am

Arbvestor,I mean to say I have several books activated in my preferences,the filter is set to all with the switch "only use books from preferences" switch turned on.No action so far but I'll keep an eye for changes.
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Re: General feed-back

Tue Oct 07, 2014 5:10 pm

Skaggerak wrote: Arbvestor,I mean to say I have several books activated in my preferences,the filter is set to all with the switch "only use books from preferences" switch turned on.No action so far but I'll keep an eye for changes.
Maybe you rely on bet365? We do have some problems with that bookie right now with scanning their odds. I hope we can solve this soon. I wrote you also a PM.
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perper
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Re: General feed-back

Thu Oct 09, 2014 1:59 am

I have a problem with Arbvestor. Every time i visit a bookie, left part of my window screen shows message from arbvestor saying "Please OpenArbvestor Site"  and below " Betfinder is empty. Please select an arbitrage possibillity". How can i stop this? I am not logged in to Arbvestor so i dont want anything from you. I downloaded the RC Loader yesterday so i think that is the problem but i cant find it on the computer so i cant delete that app. To me it feels like fishing from Arbvestor.  So how to uninstall RC Loader?
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Re: General feed-back

Thu Oct 09, 2014 6:33 am

perper wrote: I have a problem with Arbvestor. Every time i visit a bookie, left part of my window screen shows message from arbvestor saying "Please OpenArbvestor Site"  and below " Betfinder is empty. Please select an arbitrage possibillity". How can i stop this? I am not logged in to Arbvestor so i dont want anything from you. I downloaded the RC Loader yesterday so i think that is the problem but i cant find it on the computer so i cant delete that app. To me it feels like fishing from Arbvestor.  So how to uninstall RC Loader?
To hide the betfinder you can simply click on the betfinder icon in the address bar. the Arbvestor logo will grey out and no side bar will be show. If you want you can uninstall the RCLoader easily like any other extension (see https://support.google.com/chrome/answer/113907?hl=en)
I hope this helps.
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Re: General feed-back

Thu Oct 09, 2014 2:42 pm

Thanks, that worked. ;D
dr
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Re: General feed-back

Sun Nov 02, 2014 10:16 am

beta trail ends nov 4th?

you think it's ready for selling? you haven't implemented one feature community advised you to and your crawler finds maybe 5% of arbs other, better services find and it doenst even support live arbs.

whats your pricing gonna be ?
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Re: General feed-back

Sun Nov 02, 2014 2:35 pm

drhoo wrote: beta trail ends nov 4th?

you think it's ready for selling? you haven't implemented one feature community advised you to and your crawler finds maybe 5% of arbs other, better services find and it doenst even support live arbs.

whats your pricing gonna be ?
The beta phase officially did end already. All beta users did get a special offer via our newsletter. If you did not get it, please contact us via e-mail. All other arbusers forum members can also get a special deal, but should contact us directly via e-mail to access a coupon code.

We did implement not all of the requested features yet, but they will appear with time. For example, the multiple sports and bookies filter is in pre-production testing right now. It should be available by the end of the coming week.

Our focus lies on the betfinder right now, allowing you to easily find the bets of an arb on all supported bookies. A second focus lies on the integration of more bookies, so that you can see the same number of arbs as with other services. Ladbrokes will be supported soon.

Live arbs are a big theme, but the implementation of such a feature is not easily achieved. We understand that you would like this right now, and we would love that too, but our resources are unfortunately limited. One thing at a time and we will get there! :)

Our apologies for the phase of few arbs that we suffered recently. We needed to move our database to a different server, since the old one did not manage the load well.
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Filters

Sat Nov 08, 2014 12:28 pm

We are pleased to announce that the filters have been revised and you can now select multiple sports and also multiple bookies. The filters work as "OR" filters, meaning that at least one of the sports and bookies in the list you select must be present of the arb.
Arbvestor wrote: Point taken. We will put it in our todo list.
drhoo wrote: yea. i also exclude sports i don't want arbs from more often than just search for football arbs or tennis arbs.

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