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BetBurger.com - Your ideas, propositions and conserns!

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raizzak
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 01, 2014 11:17 am

Guys let's calm and think before we speak. bet365 have odds for BOTH OT&SO and regulation. Normal odds are for OT&SO and asian handicap odds are for regulation PLUS it is preseason now for  most of the hockey leagues and if you checked most of the friendly matches are regulation only. I guess betburger has its fault since it mixed the odds but it is not showing arbs to bots you have to do your homework you have already risks at live don't donate money..
Don't speak for something you have no clue.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 01, 2014 2:12 pm

Of course there can't be a guarantee of 100% error free arbs, everyone hast to do his own homework here, but it would be nice to see at least fast reactions and upgrades from betburger, would be the best way for them to create satisfied long term customers
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 01, 2014 2:54 pm

Hello guys,

Thanks for feedbacks and sorry for delay with response, there was too much work.
As I wrote before we have support team who works on eliminating wrong arbs, but it's impossible to fix them all.
Unfortunately all algorithms has weaknesses and about 3% of arbs we missed and they can be wrong. That's why we added ability to inform us about wrong arb (horn button under the arb's percent).

About the wrong arb that was posted by chamakolej.
We are working on eliminating such situations, but you should understand that they happens once per 5-7 days and it's hard to track them.

Also I want to inform you that we are working on speed, so in nearest future you will be surprised. At the same time at the end of this week there will be ability to pay via Credit and Debit Cards.

Thanks for understanding,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 02, 2014 3:45 am

betburger wrote:
Also I want to inform you that we are working on speed, so in nearest future you will be surprised.
Is this for pre match ? or live ? Your odds update speed for pre match is already among fastest in the industry. However the speed of asian bookies becomes so slow during weekend day and night when many arbs occur, so would like you to tackle the speed of SBO and 12bet. Pinnacle is no problem during even such busy time.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 04, 2014 10:21 am

I see that you don't collect odds from stanjames. Can you fix it?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 04, 2014 6:24 pm

lukaszs wrote: I see that you don't collect odds from stanjames. Can you fix it?
Hello lukaszs,

The problem was fixed. Sorry for inconvenience.

Thanks,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Sep 05, 2014 12:42 am

Is it possible to display non-middle negative arbs ?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Sep 05, 2014 2:19 pm

w62upr wrote: Is it possible to display non-middle negative arbs ?
Hi,

We had these functionality, but we decided to switch it off because it make slower work of generating positive arbs.
So maybe in future we will add it back.

Thanks,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Sep 05, 2014 2:26 pm

Hi BetBurger Team,

Thank you for your reply.

Could you fix your detecting system with commission settings for bedaq so that the commission settings apllies to it ? Betburger detects odds of betdaq with 3% commission even if change the rate in the settings. For exmaple, if betdaq commission rate is 0.75%, a arb with betdaq @2.00 and A bookie @2.02 is a 0.31% arb, however betburger regards it as a -0.27% arb, although betdaq commission settings is 0.75%. Therefore such small arbs are not displayed because betburger detect them as negative arbs regardless of commission setteings.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Sep 06, 2014 11:55 am

Betburger collects 1st half SBO odds of NCAA football as 1st quarter odds. Many NCAA football matches take place today, so many incorrect arbs have been displayed. I have reported them. Please fix this.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Sep 06, 2014 6:19 pm

w62upr wrote: Betburger collects 1st half SBO odds of NCAA football as 1st quarter odds. Many NCAA football matches take place today, so many incorrect arbs have been displayed. I have reported them. Please fix this.
Hello w62upr,

Thanks for feedback, this issue was fixed.

Best Regards,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 08, 2014 9:43 am

w62upr wrote: Hi BetBurger Team,

Thank you for your reply.

Could you fix your detecting system with commission settings for bedaq so that the commission settings apllies to it ? Betburger detects odds of betdaq with 3% commission even if change the rate in the settings. For exmaple, if betdaq commission rate is 0.75%, a arb with betdaq @2.00 and A bookie @2.02 is a 0.31% arb, however betburger regards it as a -0.27% arb, although betdaq commission settings is 0.75%. Therefore such small arbs are not displayed because betburger detect them as negative arbs regardless of commission setteings.
Hello,

We've checked this issue and commission for users can differs from 2 to 3%. Unfortunately we can show arbs in scanner only with default 3% commission, but you can set individual settings for Betdaq in arbs' calculator.

Thanks,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 09, 2014 11:43 am

Thank you for fixing the problem of Matchbook commission settings. Could you also fix it for betdaq ?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 09, 2014 12:11 pm

w62upr wrote: Thank you for fixing the problem of Matchbook commission settings. Could you also fix it for betdaq ?
I've responded in previous post about commission problem with Betdaq. We take default 3% commission and we can't get personal commission for every client. As you know Betdaq has range from 2 to 3% of commission for customers.

Thanks,
BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 09, 2014 3:42 pm

Please be more careful,because I lost both outcomes because of you!!!
Ice Hockey Odd/Even Bet365 with Betinternet.
Bet365 consider the bet with OT and Penalties ,while Betinternet consider it only in regular time!!!

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