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BetBurger.com - Your ideas, propositions and conserns!

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w62upr
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Sep 25, 2015 11:26 am

Can you fix Pinnacle first among them ? The reason is everyone uses them, and their odds are most sensitive to fluctuate.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Sep 25, 2015 4:17 pm

verify totesports also...80% of the odds are wrong or the markets dont exist.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Sep 25, 2015 4:37 pm

testez wrote: verify totesports also...80% of the odds are wrong or the markets dont exist.
Hello @testez!

Thanks for informing us about the problem!
Please, be so kind to specify the names of the leagues or events that are wrong.

We'll be waiting for your reply to support@betburger.com
Kind regards,
The BB Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Sep 26, 2015 12:17 am

Please restore Pinnacle update speed as before ASAP. It's really slow. Other subscribers will also notice they are missing arbs than before due to it this weekend. What are other issues you are going to tackle before the issue ?
Last edited by w62upr on Sat Sep 26, 2015 12:23 am, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Sep 26, 2015 6:49 am

Marathon delay over minut again
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Sep 26, 2015 1:11 pm

w62upr wrote: Please restore Pinnacle update speed as before ASAP. It's really slow. Other subscribers will also notice they are missing arbs than before due to it this weekend. What are other issues you are going to tackle before the issue ?
Hello @w62upr !

We have done a comprehensive analysis of the feed which receive from Pinnacle. There are no problems, the speed of scanning is normal (9sec on Prematch). The number of events: 1089.
In case you experience any more problems, we would kindly ask you to contact us via support@betburger.com. We are checking our e-mail in real-time, and Arbusers - several times a day.

Sincerely,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Sep 26, 2015 1:46 pm

Alabaster wrote:
Marathon delay over minut again
Hello @Alabaster!

Please, be so kind to specify where you have the problem – Live or Prematch?

Waiting for your answer!
Sincerely,
BB Team.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Sep 26, 2015 5:00 pm

betburger wrote: We have done a comprehensive analysis of the feed which receive from Pinnacle. There are no problems, the speed of scanning is normal (9sec on Prematch).
The prematch Pinnacle scanning speed is not normal than before. It has become slower after the last issue. I remember it was 5 seconds. Please restore it.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Sep 27, 2015 5:12 pm

I use pre match betburger, want to give live a go, thinking next saturday, do you offer any kind of free trial?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 28, 2015 7:41 am

Please can you check:

Betonline and 5Dimes scanning spead

Horce racing, lower number of events, and a lot wrong participants
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 28, 2015 7:47 am

Also where is Betin?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 28, 2015 8:30 am

Alabaster wrote: Also where is Betin?
Hello @Alabaster!

Thanks for informing us about the issue!
We are always ready to address all your concerns.

Our colleagues have fixed Betin.
And what concerns  Betonline and 5Dimes, are you talking about Prematch?

Waiting for your reply to support@betburger.com
Sincerely,
The BB Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 28, 2015 10:34 am

yes, Betonline and Dimes prematch, 5Dimes last 15 days, Betonline last 7,

and what about horce racing_
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 28, 2015 11:39 am

Alabaster wrote:
yes, Betonline and Dimes prematch, 5Dimes last 15 days, Betonline last 7,

and what about horce racing_
Hi there again!

We've speeded up 5Dimes and Betonline.
Also have checked horse racing and haven't detected any bug.

In case you have any more questions, please feel free to contact us here: support@betburger.com
Best regards,
The BB Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 28, 2015 6:59 pm

I see displaying time interval is 5 seconds, and updating time interval of each bookies is different. Can you make the latter open to us ?

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