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BetBurger.com - Your ideas, propositions and conserns!

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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 08, 2016 7:35 am

Bridge wrote: Betonline and Greek are very slow
Actually, everything is okay as we have checked.
According to our settings, the Greek is updated every 5 min.
If it is possible, we will speed it up on Monday.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 08, 2016 8:11 am

Well I found out that betbarkery also builds incorrect links ,but this is the case of slow scanning and once the greek has changed odds , sometimes it also change offered line for exmaple from TO151 to TO153 and therefore it links to incorrect betslip , but well there are usually also different odds ,so it could be avoided easily. I hope that increasing scanning speed would help, as I am happy customer with your service for almost year and now I use thegreek more often so I need also good speed.
Last edited by obykoo on Sat Oct 08, 2016 8:29 am, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 08, 2016 8:36 am

obykoo wrote: Well I found out that betbarkery also builds incorrect links ,but this is the case of slow scanning and once the greek has changed odds , sometimes it also change offered line for exmaple from TO151 to TO153 and therefore it links to incorrect betslip , but well there are usually also different odds ,so it could be avoided easily. I hope that increasing scanning speed would help, as I am happy customer with your service for almost year and now I use thegreek more often so I need also good speed.
Thank you for mentioning your problem.
As soon as there is such a possibility, we will check it.
We are grateful for your cooperation!
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Oct 12, 2016 1:32 am

I see a following message at Betburger.

''Scheduled technical maintenance. After maintenance is completed, you need to log into your account again.
12/10/2016 2-00 GMT+2''

What's 2-00 ? When is the maintenace scheduled between ?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Oct 12, 2016 6:21 am

w62upr wrote: I see a following message at Betburger.

''Scheduled technical maintenance. After maintenance is completed, you need to log into your account again.
12/10/2016 2-00 GMT+2''

What's 2-00 ? When is the maintenace scheduled between ?
The maintenance was scheduled starting at 2-00 GMT+2 and last approximately 10 min.
The main aim of this post was to let you know that may be logged out from your account.
Consequently, you would have to log in again.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Oct 13, 2016 12:38 am

I can't access your website.

Still in maintenance?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Oct 13, 2016 6:22 am

Lexluthor wrote: I can't access your website.

Still in maintenance?
It was a temporary issue.
Now everything is okay.
In case you experience any other troubles, please inform us immediately to support@betburger.com
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 15, 2016 3:19 pm

Has anyone else noticed a terrible lag with corners and Pinnacle today?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 15, 2016 4:00 pm

MaxShalamar wrote: What happened to BF Sportsbook racing?
Dear @MaxShalamar,

Yesterday was some problems with Horse racing market.
Today everything works fine.
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Jules
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 15, 2016 5:06 pm

ca you please fix paddypower.. after your maintenance i couldn't find any arb... is very laggy
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Oct 16, 2016 7:30 am

Jules wrote: ca you please fix paddypower.. after your maintenance i couldn't find any arb... is very laggy
Previously, we have received a complaint regarding big delays on PaddyPower Live. These delays are present in the PaddyPower mobile version from which we obtain data. So we have rewritten the parser for Live from PaddyPower's clone, but the navigation data was lost, as it is another site.
The only thing we could do is to get back as it was before, but then the problem with delays come back again.

After your requests, PaddyPower was moved on to the previous system.
Now redirect on Live works as it used to, but the speed is much slower.

Regards,
The BetBurger Team.
ar
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Oct 16, 2016 11:02 am

its the continual decline of your service Betburger

now Paddy Power doesn't work, you have so many bookmakers that don't work,
it's supposed to be a live service, 2 minute delays don't work for a "live" service

paddy power is symptomatic of your decline, just look at Betfair exchange

many bookmakers you used to cover very well, they then stop working, you promise to fix
but you rarely do

maybe you are happy to already have their subscriptions? but this is not a long term
business model, to give your customers a product which diminishes in quality instead
of improving.

it is clear you are following the pattern of several alert services of the past, they are now dead,
sadly you will be too unless you start to take your customers seriously, without your customers
you don't exist!
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Oct 16, 2016 12:31 pm

Arbarama is right. As far as I know you are also offering VIP services for 4 bookies as of know, you are making a serious mess with offering redirections while this can be avoided and you are going back and forth with your plans and developments. The replies you give to your forum are many times very dubious. As a company you can go on along and act in whichever way you like. As someone that gets money from people and then turning the tables NOT. And this strategy is what will cost you your clients in the longterm. Lets hope this wont be your story.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Oct 16, 2016 12:35 pm

arbarama wrote: its the continual decline of your service Betburger

now Paddy Power doesn't work, you have so many bookmakers that don't work,
it's supposed to be a live service, 2 minute delays don't work for a "live" service

paddy power is symptomatic of your decline, just look at Betfair exchange

many bookmakers you used to cover very well, they then stop working, you promise to fix
but you rarely do

maybe you are happy to already have their subscriptions? but this is not a long term
business model, to give your customers a product which diminishes in quality instead
of improving.

it is clear you are following the pattern of several alert services of the past, they are now dead,
sadly you will be too unless you start to take your customers seriously, without your customers
you don't exist!
The point is that delayed data are present in the PaddyPower mobile version from which we obtain data, that is, the problem is on the side of the bookmaker. We have found an alternative way of scanning without delay, but there is no navigation data. After the discussion, most users chose the option with delays, but with navigation. So we have brought it all back.
Regarding Betfair exchange, we’re in the process of integration BetBurger & Betfair that means:
1) No more delays neither in Live nor in Prematch.
2) You will be able to bet without passing on the Exchange page, directly from our service..
At the moment, we’re waiting for confirmation from the exchange.

Regards,
The BB Team.
ar
arbarama

Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Oct 16, 2016 12:48 pm

so your customers are happy to accept much slower arbs as long as they have navigation? they can't find the displayed arb manually by themselves, why would they want directed to an out of date arb?

more talk from betburger, instead of fixing the problem

as for Betfair it's been slow for over one month, it is unusable, have a look at oddstorm and you will see up to date betfair odds being displayed

paddypower like betfair is now unusable, who needs navigation?, put it back to how it was, it was fine
before and betfair used to be fine too, as I said, same old decline of alert services.

out of date arbs are no good to anyone, with or wothout navigation, a smart arber can navigate a bookmakers
site by himself.

Betburger, you used to be very good!
Last edited by arbarama on Sun Oct 16, 2016 12:54 pm, edited 1 time in total.

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