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BetBurger.com - Your ideas, propositions and conserns!

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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Apr 05, 2017 4:14 pm

Kokos, CFA wrote:
betburger wrote:
Hi,
There was maintenance work carried out on Pinnacle yesterday.
And today there were also troubles with scanning.
But the redirect works perfectly.
Please, check if all your settings are correct.
In your Account there has to be pinnacle.com address indicated so the redirect could work.
Thanks for reply Betburger. Could you provide specific details about what settings to alter (please see attached picture, this is the message I get upon clicking on the PIN odds in betburger)?
The thing is that you haven't changed your domain to pinnacle.com in your account settings (https://www.betburger.com/profile#bookmakers). Change it and redirect should work properly.
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Kokos, CFA
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Apr 06, 2017 8:23 am

Thanks Betburger!
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Apr 08, 2017 12:27 pm

betburger wrote:
Skaggerak wrote: The program is glitching when I switch on auto update, this happens regularly. I can be in the middle of scrolling down and everything dissappears and reappears and I have to start at the top again, makes searching impossible.
We have set the task for programmers.
Hope in the nearest time it would be fixed.
Still happening
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Apr 08, 2017 12:45 pm

Skaggerak wrote:
betburger wrote:
Skaggerak wrote: The program is glitching when I switch on auto update, this happens regularly. I can be in the middle of scrolling down and everything dissappears and reappears and I have to start at the top again, makes searching impossible.
We have set the task for programmers.
Hope in the nearest time it would be fixed.
Still happening
Unfortunately, the issue is still in the process of fixing.
This task is rather complicated, it is repeated not for all users. It needs pretty much time to be dealt with.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Apr 08, 2017 1:56 pm

On Betburger miss Bet365s arbs on football matches. When will Bet365s arbs on football matches?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Apr 08, 2017 2:33 pm

poiupoiupoiu wrote: On Betburger miss Bet365s arbs on football matches. When will Bet365s arbs on football matches?
The problem is detected, we're going to fix it asap.
Sorry for any inconveniences.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Apr 09, 2017 6:02 pm

You should change the book odds filter so that it can vary for different filters. For instance, right now if I want to only see small odds for a book in one filter, I can't at the same time have a filter up that looks at larger odds with the same book. This is extremely problematic.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Apr 10, 2017 6:37 am

Skaggerak wrote: You should change the book odds filter so that it can vary for different filters. For instance, right now if I want to only see small odds for a book in one filter, I can't at the same time have a filter up that looks at larger odds with the same book. This is extremely problematic.
Idea is not bad but we would kindly ask you to post it on the proposition page so it would be voted for and not get lost.
https://www.betburger.com/propositions
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Apr 11, 2017 3:44 pm

Pinnacle redirects shows following error message:

The page cannot be displayed because an internal server error has occurred.

Could this be repaired? Thanks!
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Apr 11, 2017 4:03 pm

Kokos, CFA wrote: Pinnacle redirects shows following error message:

The page cannot be displayed because an internal server error has occurred.

Could this be repaired? Thanks!
The error occurs due to the session expiration  (it started to appear after maintenance works on Pinnacle). In this case, you need to go to pinnacle.com and sign in to your account. Further redirects should go to the betslip.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Apr 11, 2017 6:23 pm

betburger wrote:
Skaggerak wrote:
betburger wrote: We have set the task for programmers.
Hope in the nearest time it would be fixed.
Still happening
Unfortunately, the issue is still in the process of fixing.
This task is rather complicated, it is repeated not for all users. It needs pretty much time to be dealt with.
How do you expect users to resubscribe with problems as fundamental as these, I can't use the service at all.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Apr 11, 2017 6:56 pm

Skaggerak wrote:
betburger wrote:
Skaggerak wrote: Still happening
Unfortunately, the issue is still in the process of fixing.
This task is rather complicated, it is repeated not for all users. It needs pretty much time to be dealt with.
How do you expect users to resubscribe with problems as fundamental as these, I can't use the service at all.
This issue is really troublesome and needs more time to be settled.
Moreover, not all users have this bug, so it's not easy to recognize and fix.
Our team is currently working on its solution, but we kindly ask you to wait a little bit more because the problem is tricky and complicated. Sorry for any inconveniences.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Apr 11, 2017 6:58 pm

[quote][How do you expect users to resubscribe with problems as fundamental as these, I can't use the service at all./quote]

Why dont u log in pinnacle and check the odds? It takes 5 second to find right event
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Apr 15, 2017 9:51 am

czoker wrote: Please fix dafabet scanning for nba, there is a lot of false "surebets" on the page with them. For example in dafabet handicap who is scoring more threes in the game and in the other side points handicap for this game.

Hello. Again the same problem with playoffs bets ... please fix it
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Apr 15, 2017 10:09 am

czoker wrote:
czoker wrote: Please fix dafabet scanning for nba, there is a lot of false "surebets" on the page with them. For example in dafabet handicap who is scoring more threes in the game and in the other side points handicap for this game.

Hello. Again the same problem with playoffs bets ... please fix it
Thank you for highlighting the problem.
We have fixed the issue.

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