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BetBurger.com - Your ideas, propositions and conserns!

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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun May 12, 2019 10:38 pm

I know many people with automated services that lost a bunch of money this weekend due to betburger errors, they are becoming an amateur company.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon May 13, 2019 6:42 am

There were some temporarily issues last night. We've sorted this out and will try to find out the reason to eliminate such occasions in future.
Sorry for inconveniences.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon May 13, 2019 12:09 pm

betburger wrote:
AlexNotman1 wrote: My suggestion: would be possible to add double odds range? What I mean is, for now we can pick - let's say - min/max odds range for bookies, 1.5 - 2.0. Would be possible to add possibility to pick more than one option, like I need to see arbs between 1.5 - 2.0 AND 5.0 and higher?

My quick opinion about Betburger. Their service isn't perfect for sure. I would say lot of issues but customer services doing their best, every single time I let them know there is an issue according to the service they sort it out asap.
Thank you for your feedback. You just need to create two or more separate Multifilters to meet your needs.
I'm not sure if you got what I mean. I can't set different odds range for different multifilters. There isn't such option. I can set odds range in Bookmakers option / My Account and this will aply to my all multifilters. So I don't see possibility to have two different multifilters with different odds range. Or Im missing something here.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon May 13, 2019 12:28 pm

AlexNotman1 wrote:
betburger wrote:
AlexNotman1 wrote: My suggestion: would be possible to add double odds range? What I mean is, for now we can pick - let's say - min/max odds range for bookies, 1.5 - 2.0. Would be possible to add possibility to pick more than one option, like I need to see arbs between 1.5 - 2.0 AND 5.0 and higher?

My quick opinion about Betburger. Their service isn't perfect for sure. I would say lot of issues but customer services doing their best, every single time I let them know there is an issue according to the service they sort it out asap.
Thank you for your feedback. You just need to create two or more separate Multifilters to meet your needs.
I'm not sure if you got what I mean. I can't set different odds range for different multifilters. There isn't such option. I can set odds range in Bookmakers option / My Account and this will aply to my all multifilters. So I don't see possibility to have two different multifilters with different odds range. Or Im missing something here.
You're right. It's impossible to do what you want for now. We plan to implement this function in future.
However, there is no precise time frame.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed May 15, 2019 11:06 am

One proposition:

We have an option to hide an arb, or an event. It would be nice if we would be given an option to hide a league in the same section. So for example i would hide a whole ITF Trnava tournament, or Japanese Baseball league.

I know there is an option when you go into the filters, but bunch of leagues you can not find when typing there and also bunch of them are still showing even if you find them. On a busy tennis day this option would mean much imo.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed May 15, 2019 11:14 am

nedelja10 wrote: One proposition:

We have an option to hide an arb, or an event. It would be nice if we would be given an option to hide a league in the same section. So for example i would hide a whole ITF Trnava tournament, or Japanese Baseball league.

I know there is an option when you go into the filters, but bunch of leagues you can not find when typing there and also bunch of them are still showing even if you find them. On a busy tennis day this option would mean much imo.
I would find it useful too.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed May 15, 2019 2:01 pm

nedelja10 wrote: One proposition:

We have an option to hide an arb, or an event. It would be nice if we would be given an option to hide a league in the same section. So for example i would hide a whole ITF Trnava tournament, or Japanese Baseball league.

I know there is an option when you go into the filters, but bunch of leagues you can not find when typing there and also bunch of them are still showing even if you find them. On a busy tennis day this option would mean much imo.
Thank you for your offer. It's really useful. We'll think of implementation possibility.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat May 18, 2019 9:44 am

Again and again saturday and pre game dosen`t working, pinnacle live showing ghost odds ... will there ever be normal weekend without crash?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat May 18, 2019 9:46 am

Now it seems to be offline...white page for me.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat May 18, 2019 9:47 am

We’re working on the issue right now. No time frame, unfortunately.
Thank you for your patience.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat May 18, 2019 9:54 am

(almost) Fixed, thanks.
Last edited by alealeale on Sat May 18, 2019 10:03 am, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat May 18, 2019 9:57 am

Yes, it's already fixed. Sorry for inconveniences.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat May 18, 2019 4:39 pm

Whole day there are the same errors bet365&pinnacle .  I don`t know why so less people complaning about it, it is just impossible to work with flood of errors like this during the weekend. Do you people use other programs for live or what?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat May 18, 2019 4:58 pm

czoker wrote: Whole day there are the same errors bet365&pinnacle .  I don`t know why so less people complaning about it, it is just impossible to work with flood of errors like this during the weekend. Do you people use other programs for live or what?
Now everything should be fine with Bet365 and Pinnacle scanning. There were temporary minor failures, but we fixed them pretty quickly.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat May 18, 2019 5:22 pm

czoker wrote: Whole day there are the same errors bet365&pinnacle .  I don`t know why so less people complaning about it, it is just impossible to work with flood of errors like this during the weekend. Do you people use other programs for live or what?
I do prematch and don't use bet365 (banned a couple of years ago). Several errors but always fixed fast; I can compare BB just to Betonvalue because I use both of them and there is no comparison, BB service is quite better than Bov, they are able to solve problems soon.
I send a message to BB-> after 5-10 minutes I have answer and they often fix the issue.
I send message to Bov-> the day after maybe I have answer and almost always nothing changes, the problem is not solved.

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