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BetBurger.com - Your ideas, propositions and conserns!

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fadera580
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 14, 2020 8:37 pm

barret19 wrote: The problem here is that Betburger in order to save a few euros, they buy their feeds from a 3rd party instead of buying directly from Pinnacle API. This usually causes more issues and customers are the most affected with a awful service from time to time.
I hear from professional this API cost 5K dollars every month, but if it works good maybe some guys can share it in a group and becomes cheaper . Because this betburger now is like arbmate
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 15, 2020 7:42 am

Now is pinnacle on BB Completely stucked. Good job BB.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 15, 2020 11:09 am

Hi guys,
As for Pinnacle, this is a high priority task. Unfortunately, there is a really complicated issue with this bookmaker. We are doing our best to eliminate the issue in the shortest time possible. Thank you for your patience.
fadera580
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 15, 2020 1:14 pm

I know is normal to have some issues but so many and with the number one bookmaker is very awful and unaceptable for a expensive service
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 15, 2020 2:29 pm

fadera580 wrote: I know is normal to have some issues but so many and with the number one bookmaker is very awful and unaceptable for a expensive service
We totally understand your frustration. Unfortunately, we are still working on the issue with Pinnacle. The problem is really complicated. We are doing everything possible to make the proper scanning asap. We greatly appreciate your patience.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 15, 2020 2:32 pm

What I don’t understand is you make a public api of your services which consume programming time, then you keep adding weird bookies from Poland Italy and shit like that.

Then you can not fix issues of main bookies which you know are 100% essential.

You can raise subscription costs but what is not acceptable is providing a constant error service on important bookies.

Just my 2 cents
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 15, 2020 3:09 pm

neptunes wrote: Poland Italy and shit like that.
(This is unfairy and not true) Evidently they have many customers from those countries...
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 15, 2020 3:16 pm

alealeale wrote:
neptunes wrote: Poland Italy and shit like that.
(This is unfairy and not true) Evidently they have many customers from those countries...
Thats true but he has a lot of reason on what hes trying to expose.

It doesn´t matter if betburger can scan every bookie on the planet if the main ones (which are used by 90%+) are not working properly.
And pinnacle is used in a lot of ways, either to bet on it or to compare soft bookmakers odds with it, in order to find value bets.
Its like buying a car with a lot of extras and great interiors but with a trash engine with lot of problems.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 15, 2020 3:23 pm

Yes, I understand both of you, and in general I think the same but you can't estimate how many customers from a specific county BB have. I can't believe 70-80% are from UK.
That said, italian bookies on BB have a lot of issues like yours (Pinnacle and Bet365 included).
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 15, 2020 5:19 pm

Guys my subscriptio expires Tuesday, I will not renew it i need pinnacle. Please report back when its all working fine
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 15, 2020 6:19 pm

well they should extend everyone subs for at least 2 weeks - it wasnt working for 3 weeks.

it seems its getting better now. but maybe because of less bets on monday .
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Nov 16, 2020 7:56 am

neptunes wrote: What I don’t understand is you make a public api of your services which consume programming time, then you keep adding weird bookies from Poland Italy and shit like that.

Then you can not fix issues of main bookies which you know are 100% essential.

You can raise subscription costs but what is not acceptable is providing a constant error service on important bookies.

Just my 2 cents
The fixing of the main bookies is a priority for us. Adding a new ones are based on number of requests.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Nov 16, 2020 8:23 pm

Any news? Is pinnie Working 100%?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 17, 2020 9:19 am

It is not working even at 10%.....
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 17, 2020 9:31 am

fadera580 wrote: Any news? Is pinnie Working 100%?
We are still working on the issue, doing our best to remove fake arbs for good. However, it takes a lot of time. Hope for your continued patience.

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