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BetBurger.com - Your ideas, propositions and conserns!

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neptunes
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 4:04 pm

I suppose it is already fixed right?

Thanks

betburger wrote:
neptunes wrote: Hello,

Please fix horse racing on all bookies. This is not acceptable. Two days ago all good with the big ones, now all fck...... Be serious, we can not have this instability.

Thanks
Hi,

Horse racing is currently in the final stage of fixing. It would be back pretty soon.
Thank you for waiting.
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 5:24 pm

neptunes wrote: I suppose it is already fixed right?

Thanks

betburger wrote:
neptunes wrote: Hello,

Please fix horse racing on all bookies. This is not acceptable. Two days ago all good with the big ones, now all fck...... Be serious, we can not have this instability.

Thanks
Hi,

Horse racing is currently in the final stage of fixing. It would be back pretty soon.
Thank you for waiting.
Yes, everything is working properly now.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 6:45 pm

Rennes-Chelsea, wrong betfair odds on totals.
I think this kind of problem will never be fixed.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 8:53 pm

BF completely useless on almost all matches...no way!
macola
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 9:14 pm

BF not working again.

Every time there is more than 5 matches, BetBurger freezing on betfair...
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 9:22 pm

we can see how betfair is working ...
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czoker
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 9:44 pm

how we can work if something like this happend everyday?
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alealeale
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 9:48 pm

We simply can't...this is unbelievable...
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 10:00 am

Hi guys,
We are aware of the issue with Betfair and are doing the best we can to resolve the issue in the shortest time possible. Your patience is highly appreciated.
czoker
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 11:08 am

betburger wrote: Hi guys,
We are aware of the issue with Betfair and are doing the best we can to resolve the issue in the shortest time possible. Your patience is highly appreciated.
In the shortest time possible?
I reported this error at 08.11.2020 so right now we are waiting minimum 17 days for fix main exchange scanning.
macola
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 11:29 am

it would be kind of you to extend monthly subscription for 50% when this month errors was something on daily basis...
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 1:00 pm

czoker wrote:
betburger wrote: Hi guys,
We are aware of the issue with Betfair and are doing the best we can to resolve the issue in the shortest time possible. Your patience is highly appreciated.
In the shortest time possible?
I reported this error at 08.11.2020 so right now we are waiting minimum 17 days for fix main exchange scanning.
We totally understand your concern, but it’s a really complicated issue with this bookie. Hope to restore the proper scanning shortly. Doing our best for that.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 1:03 pm

macola wrote: it would be kind of you to extend monthly subscription for 50% when this month errors was something on daily basis...
The issue appears to be only with one exchange. In this case, an extension/discount is not provided. Hope for your understanding. 
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 2:31 pm

@BB: (Parma-Cosenza still Betfair wrong) Why don't you try to get feed from Orbit or from the other clones?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 2:51 pm

alealeale wrote: @BB: (Parma-Cosenza still Betfair wrong) Why don't you try to get feed from Orbit or from the other clones?
Thank you for your suggestion but we get the feed from Betfair and working on improving the current situation. Hope to get it settled soon.

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