Arbusers

Alfa1234 wrote: It's easier to keep the small popup on top and drag it to another screen while placing a bet, saves some time.

PS: did you just add the option?  I believe it's now there right next to the delete button...

Actually, we have the option "open in new view" right next to the delete button on the new interface and it was there before. It is the same as we have on the old interface.

Here is an example of what I described earlier.

In this shot it is clear that one side of the bet is lagging far behind, perhaps these are the books that need more regular scanning as they are coming into the system as "up to date".

Skaggerak wrote: Here is an example of what I described earlier.

In this shot it is clear that one side of the bet is lagging far behind, perhaps these are the books that need more regular scanning as they are coming into the system as "up to date".

First of all, try to reset time here: http://time.is/uk/
Meanwhile, we would check this issue.

Skaggerak wrote: Here is an example of what I described earlier.

In this shot it is clear that one side of the bet is lagging far behind, perhaps these are the books that need more regular scanning as they are coming into the system as "up to date".

There is a bug in Pokerstars.
We will try to fix it asap.

SCLight wrote: Guys is it me or the software has been worse (slower) for the past couple of weeks?
I bet mostly prematch and I've been noticing that Pinnacle and SBO odds for example seem more delayed than usual. Am I being paranoid or anyone els notices it?

No, me too. Prematch Pinnacle update has become slower since last week. I check last 20 durations of Pinnacle update time when find Pinnacle odds update slow. Then last duration is under 6 seconds correctly. But Pinnacle odds on Betburger are updated after over 20 seconds since I find the odds decline at Pinnacle. Betburger prematch surebet page is updated every 5 seconds. So if last duration is 6 seconds, odds on betburger should be updated within 11 seconds. But it sometimes takes over 30 seconds since last week. That's strange inconsistency.
I understand if this happened during busy arbing hours. But I also encounter this during non-busy hours.

betburger wrote:
First of all, try to reset time here: http://time.is/uk/
Meanwhile, we would check this issue.

What do you mean by "reset time"?

In the previous post where you stated there was a lag with Pokerstars, it shows clearly in the screenshot that Pokerstars is ahead in time grading the score compared to Pinnacle. Am I incorrect in thinking the lag is with Pinnacle for this matter?
What time duration do you have for scanning TheGreek? It seems to be about a minute behind at least right now.

Skaggerak wrote:

betburger wrote:
First of all, try to reset time here: http://time.is/uk/
Meanwhile, we would check this issue.

What do you mean by "reset time"?

In the previous post where you stated there was a lag with Pokerstars, it shows clearly in the screenshot that Pokerstars is ahead in time grading the score compared to Pinnacle. Am I incorrect in thinking the lag is with Pinnacle for this matter?
What time duration do you have for scanning TheGreek? It seems to be about a minute behind at least right now.

This refers to time synchronization.

The point is that your screenshot showed the update time an hour ago, but this cannot be true. This means that your computer had the wrong time, or in your personal account you set the wrong time zone.

What concerns TheGreek, the update time is up to 300 seconds. And, unfortunately, there is no possibility to scan it faster.

In the new interface where is it displayed how many arbs are available? Also, I'm trying to drag all the way down to the bottom to the last arb displayed, but I can't. The screenshot is the lowest point I can go in the browser. Do you have to be in full screen to navigate this correctly?

Skaggerak wrote: In the new interface where is it displayed how many arbs are available? Also, I'm trying to drag all the way down to the bottom to the last arb displayed, but I can't. The screenshot is the lowest point I can go in the browser. Do you have to be in full screen to navigate this correctly?

Dear @Skaggerak,

How to find total number of arbs shown on the screenshot 1.

In order to see all of arbs, use scroll-down option, that shown on the screenshot 2.

MaxShalamar wrote: Looks like a delay in the BF Sportsbook racing feed


1.70% Horse Racing 1 min 
BFSportsbook 02 Nov  18:25 Alouja - Any Other
Kempton Team1 Win 2.62
Smarkets 02 Nov 18:25  Alouja - Any Other
Kempton Team2 Win 1.67
£318.52

Odds were scanned 1 minute ago but the last 3 shows for that horse were 2.37,2.5 and 2.37 so it was 2.62 a lot longer than 1 minute ago

Dear @MaxShalamar,

We have checked the scanning and haven't detected any delays.
Prematch - up to 120 seconds.
Live is about 7 seconds.
So it is within the normal range.

Redirect doesn't work for me, it just takes me to the host website.

Skaggerak wrote: Redirect doesn't work for me, it just takes me to the host website.

Please, specify the bookmaker you're having problems with.

When I clicked on b365 within the program it would take me to the main page of the site, not redirect to betslip. I am logged into b365 on a separate tab in the browser.

Skaggerak wrote: When I clicked on b365 within the program it would take me to the main page of the site, not redirect to betslip. I am logged into b365 on a separate tab in the browser.

The first redirect really takes you to the main page.
But all the next take to betslip.

betburger wrote:

Skaggerak wrote: When I clicked on b365 within the program it would take me to the main page of the site, not redirect to betslip. I am logged into b365 on a separate tab in the browser.

The first redirect really takes you to the main page.
But all the next take to betslip.

Ok I'll try again later. It didn't login for me at the timeeither but perhaps that also happens the first time.