BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Nov 25, 2016 7:02 pm

MaxShalamar wrote: It seems pretty much every Betfair exchange odds are off - the only one that has been right out of the last 10 or 12 has been a horse running tomorrow
Dear @MaxShalamar,

Thank you for contacting us and informing about the issue.
The problem is detected. We're going to fix it as soon as possible.

Regards,
The BB Team.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Nov 25, 2016 8:49 pm

There is a problem with paddypower live. Odds are showed as a DNB, when you get this bet via direct link it`s still looking like a DNB and when you bet .... viola - you bet on 1x2 market. A lot of false arbs like this, please check it and fix it, for example today 1,03 paddy DNB vs betfair 65 .
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Nov 25, 2016 9:22 pm

188bet is currently showing Memphis Grizzlies @1.56 while on site it is 1.35, has been this way for several minutes. Tied with malfunctioning Betfair it's showing me imaginary 6% arbs.
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 26, 2016 8:22 am

Skaggerak wrote: 188bet is currently showing Memphis Grizzlies @1.56 while on site it is 1.35, has been this way for several minutes. Tied with malfunctioning Betfair it's showing me imaginary 6% arbs.
Dear @Skaggerak,

Such odds were provided in the feed, so it was updated as @1.56.
We have recently changed the method of scanning, so now there should not be such delays.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 26, 2016 8:23 am

czoker wrote: There is a problem with paddypower live. Odds are showed as a DNB, when you get this bet via direct link it`s still looking like a DNB and when you bet .... viola - you bet on 1x2 market. A lot of false arbs like this, please check it and fix it, for example today 1,03 paddy DNB vs betfair 65 .
Dear @czoker,

Thanks for highlighting the problem.
The issue is already settled.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 26, 2016 10:05 am

Prematch odds update speed of Pinnacle and SBO has become very slow just now. There is a problem with scanning.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 26, 2016 10:20 am

Your service is working poorly for weeks now. And just like every weekend today is a negative highlight again. Some arbs show up 5 minutes later than on other services. It feels only 50% arbs are shown at all. Arbs popping in for 5 seconds just to vanish and do the same 30 seconds later. Such a downfall. I guess its time to say goodbye.
Last edited by uknow on Sat Nov 26, 2016 12:02 pm, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 26, 2016 10:24 am

w62upr wrote: Prematch odds update speed of Pinnacle and SBO has become very slow just now. There is a problem with scanning.
Dear @w62upr,

There are some technical problems with Prematch scanning.
Our colleagues are dealing with this issue right now.

Thank you for your patience!
Sincerely,
The BB Team.
Last edited by BetBurger on Sat Nov 26, 2016 12:05 pm, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 26, 2016 10:36 am

MX wrote: Your service is working poorly for weeks now. And just like every weekend today is a negative highlight again. Some arbs show up 5 minutes later than on other services. It feels only 50% arbs are shown at all. Arbs popping in for 5 seconds just to vanish and do the same 30 seconds later. Such a downfall. I guess its time to say goodbye.
We totally understand and appreciate your concern!
Currently, there are some issues with Prematch scanning.
Our colleagues are dealing with this problem right now
Just as the issue is settled, we'll surely let you know.

Thank you for your patience!
Sincerely,
The BB Team.
Last edited by BetBurger on Sat Nov 26, 2016 12:07 pm, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 26, 2016 11:05 am

You have technical problem. On Betburger miss more arbs. Now is together 10000 arbs. Morning was together 1000000 arbs.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 26, 2016 11:24 am

poiupoiupoiu wrote: You have technical problem. On Betburger miss more arbs. Now is together 10000 arbs. Morning was together 1000000 arbs.
Currently, there are some technical issues with Prematch scanning.
Right now we are doing everything possible to fix it.
Just as the issue is settled, we'll surely let you know.

We present our apologies!
Regards,
The BB Team.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 26, 2016 11:50 am

Still working on that issues ? When are you planning to deal with that ? What you are creating here is a black Saturday and I dont mean it from the scope of opportunity.
It seems to me that Betburgers have the time to fix the usual weekend problems but in the end they dont.
Last edited by OneChance on Sat Nov 26, 2016 11:52 am, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 26, 2016 11:54 am

OneChance wrote: Still working on that issues ? When are you planning to deal with that ? What you are creating here is a black Saturday and I dont mean it from the scope of opportunity.
It seems to be that Betburgers have the time to fix the usual weekend problems but in the end they dont.
Our team is still working on its solution.
We kindly ask you to wait a little bit more because the problem is not an easy one.

We apologize for the inconvenience and appreciate your continued patience.
Sincerely,
The BetBurger Team.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 26, 2016 11:59 am

MaxShalamar wrote: I certainly hope you'll be offering your customers one extra day on their subscription - most of us get 40% of our income on a Saturday
Agree. That would be a nice gesture to your customers who you care about.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 26, 2016 12:04 pm

I had to moderate the recent posts with religious tone.

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