BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Feb 04, 2019 4:12 pm

There were certain scanning issues with Bet365 this weekend. Now everything is scanning properly.
In case you see any skipped sports/markets/outcomes, please indicate them. We’ll sort it out ASAP.
thenewguy
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Feb 05, 2019 2:37 pm

Its definitely not working properly, what a joke this is...
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Feb 05, 2019 2:41 pm

thenewguy wrote: Its definitely not working properly, what a joke this is...
Now the issue appeared again. We'll trying to sort it out to make it work more consistently. Thank you for understanding.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Feb 09, 2019 12:48 pm

Why dont you simple expand your clients subscriptions ? Why do you avoid to comment on that scenario on all forums ?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Feb 09, 2019 1:32 pm

OneChance wrote: Why dont you simple expand your clients subscriptions ? Why do you avoid to comment on that scenario on all forums ?
Please specify the issue in more detail.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Feb 09, 2019 5:48 pm

When you fail to fix a problem that is not allowing your members to earn profits or you fix it after a long delay - unless that your general policy is that faults and delays are not for you to conpencate. That might be so as well - but it must be made clear.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Feb 09, 2019 7:22 pm

OneChance wrote: When you fail to fix a problem that is not allowing your members to earn profits or you fix it after a long delay - unless that your general policy is that faults and delays are not for you to conpencate. That might be so as well - but it must be made clear.
All issues are fixed in the shortest possible time. In case you see any bug, please inform us immediately.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Feb 12, 2019 6:03 pm

Hi Betburger!

It seems that the price of your services will not  be cheaper even though there are a lot of issues and clients are asking for it.

With all the respect...if i pay for a service i want to use it...and for me it seems obvious, that if you have your site down (not working), it would be fair to extend the subscription period of users for that lenght as it was unavailable.


Thanks for understanding!
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Feb 12, 2019 6:49 pm

Betburger, Please i am very hard to find arbs this days and we dont want any break in service
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Feb 12, 2019 6:58 pm

We totally understand your concern. There are some issues with data center. We're now sorting it out with the data center members to make the software work asap. Thank you for your patience and understanding.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Feb 12, 2019 8:28 pm

Dear customers,

Today there were recorded some difficulties in accessing our service for three hours from 19:04 to 22:01 UTC+2. In reviewing the issue it was found that the problem emerged due to data center failure. Unfortunately, that does not depend on us. Right after the issue was discovered, we contacted data center support so they take all necessary measures to amend the situation ASAP.

For time being the work of the service is fully restored. The problem on the side of the hosting provider is resolved.
We apologize for inconvenience caused.


BetBurger Administration
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Feb 13, 2019 4:51 pm

service started to work good for 10-14 days  , now it is again a total rubish and sucks big time.

what a complete waste of money , time and energy you became , its a pitty..

and please better not reply to me with that famous copy paste response " please send us a screenshot and we will fix it asap".

byee
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Feb 13, 2019 6:29 pm

Please tell me what is happening with stoiximan prematch , I don't see it today !
Thanks
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Feb 13, 2019 6:54 pm

ylinescu wrote: Please tell me what is happening with stoiximan prematch , I don't see it today !
Thanks
We have checked the bookie and found no issue. It is scanning properly.
In case you're still having troubles with this bookie, please provide us with more details or indicate your registration email to check your account. Perhaps, something is wrong with your account settings.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Feb 13, 2019 8:39 pm

something is wrong in all you service, i have only gotten 2 alerts since yesterday even mistakes are not appearing

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