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BetBurger.com - Your ideas, propositions and conserns!

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sadedu95
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 30, 2019 3:51 pm

can i ask what has happened, has their been a change of management or something because you guys are being super responsive.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 30, 2019 4:12 pm

sadedu95 wrote: can i ask what has happened, has their been a change of management or something because you guys are being super responsive.
No, nothing like that.
What do you mean "super responsive"? We've always tried to answer all our customers' questions and fix an issue if there was any on our side.
sadedu95
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 30, 2019 4:50 pm

I have no doubt that you guys would always try to resolve issues to the best of your abilities, but it seems ass though the efficiency to deal with these issue has increased exponentially. Thank you it is really refreshing. I have been using the service for 5 years now can say that i am impressed
czoker
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Oct 01, 2019 12:57 pm

fix 10bet pre game please i already reported it via email
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Oct 01, 2019 1:18 pm

czoker wrote: fix 10bet pre game please i already reported it via email
Hi,

Thanks, we have already fixed that bug and informed you via email.
Have a nice day!
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Oct 01, 2019 1:29 pm

sadedu95 wrote: I have no doubt that you guys would always try to resolve issues to the best of your abilities, but it seems ass though the efficiency to deal with these issue has increased exponentially. Thank you it is really refreshing. I have been using the service for 5 years now can say that i am impressed
We really apprecite your feedback and would like to thank you for being our loyal customer.
Have a wonderful day!
petpre
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Oct 03, 2019 5:44 pm

full of errors right now
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Oct 03, 2019 6:09 pm

petpre wrote: full of errors right now
Hi,
We'd be happy to eliminate the problem when having more details on it. Please indicate the bookmakers, sports and markets.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Oct 03, 2019 6:17 pm

inplay all bookies
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 04, 2019 7:59 am

petpre wrote: inplay all bookies
Please indicate what exactly is wrong. It would be even better if you can send us some specific examples.
We see no Live issues for now.
alealeale
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 04, 2019 9:58 am

In prematch, instead, some events (I guess it depends by bookies) keep disappear and then appear again...now the sheet is completely white, no surebets at all, I'm sure they will come back  soon but so far you weren't able to fix that problem even if I sent you a couple of videos.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 04, 2019 11:16 am

alealeale wrote: In prematch, instead, some events (I guess it depends by bookies) keep disappear and then appear again...now the sheet is completely white, no surebets at all, I'm sure they will come back  soon but so far you weren't able to fix that problem even if I sent you a couple of videos.
Hi,
We see no such a bug right now. Is the issue still relevant?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 04, 2019 11:40 am

Now it's working good but sometimes surebets come and go.
czoker
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 05, 2019 11:24 am

Please fix bet365 live a lot of errors
czoker
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 05, 2019 11:32 am

sorry it`s not about bet365, every bookie has errors live right now, please fix it -_- weekend and againg live went crazy and we are 2,5h hours before england starts

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