BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 09, 2020 6:41 am

baselstrasse wrote: Your service is getting worse everyday.
Every arbs are incorrect...bet365, bwin, betaland, pinnacle, pokerstars...every bookmakers have some issues...
I don't know what happened in this last period but you need to make a review of all your scanning.

I already sent you privately a lot of email with printscreens of various false arbs, and you always reply me that the issue has been fixed...but actually the issue is still present.

I suggest you to hire some new sw engineers and make a review of all your source program because is inaccetable pay 2000€ a year and have a service that is completely useless.

As I can see I'm not the only person that is complaing about this situation.

Please try to work better!!!!
Thank you, we highly appreciate your feedback!
It helps us detect and fix the issues we somehow miss out. We would absolutely consider it and would do our best to provide the best service possible.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 09, 2020 11:35 am

Might we know why this time is taking so long to fix the 365 update?

You need to understand many people is subscribed to your service for that particular bookie.

Many thanks
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 09, 2020 11:47 am

neptunes wrote: Might we know why this time is taking so long to fix the 365 update?

You need to understand many people is subscribed to your service for that particular bookie.

Many thanks
Currently, almost all bugs are already fixed. But, perhaps, some have slipped our attention. Please send us examples to support@betburger.com if you notice any mistake.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 09, 2020 1:27 pm

Okay,

Many thanks for your time
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 09, 2020 6:44 pm


Thank you, we highly appreciate your feedback!
It helps us detect and fix the issues we somehow miss out. We would absolutely consider it and would do our best to provide the best service possible.
Actually at the moment everytime that you tell me that you fixed the issues, the false arbs come back again and seems that you don't do anything.
For example betaland...it's 2 days that I'm continuing to notify and send email with the examples of false arbs explaining you the issue (soccer, baseball, volley, rugby). You reply me that is fixed but actually it continues to be as before...so betaland is completely useless. I don't understand why you added it with so many mistakes..

The same for other bookies. Until the start of this year, your service was the best I think. Now is becoming garbage.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 09, 2020 9:23 pm

it is nice that you add Bookmaker to live filter but please finally fix this error which I reported 3 times on email
You took team totals from wrong team. Everytime you compare wrong teams so you scanned team 1 as a team 2 or vice versa. fix it finally thank you
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 10, 2020 9:20 am

neptunes wrote: Okay,

Many thanks for your time
Hello,

This seems like a bad joke..... Surebets both live and prematch are not working on bet365......

Thanks
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 10, 2020 9:48 am

neptunes wrote:
neptunes wrote: Okay,

Many thanks for your time
Hello,

This seems like a bad joke..... Surebets both live and prematch are not working on bet365......

Thanks
No such issue at the moment:
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 10, 2020 10:34 am

baselstrasse wrote:

Thank you, we highly appreciate your feedback!
It helps us detect and fix the issues we somehow miss out. We would absolutely consider it and would do our best to provide the best service possible.
Actually at the moment everytime that you tell me that you fixed the issues, the false arbs come back again and seems that you don't do anything.
For example betaland...it's 2 days that I'm continuing to notify and send email with the examples of false arbs explaining you the issue (soccer, baseball, volley, rugby). You reply me that is fixed but actually it continues to be as before...so betaland is completely useless. I don't understand why you added it with so many mistakes..

The same for other bookies. Until the start of this year, your service was the best I think. Now is becoming garbage.
Thank you for your message, we really appreciate your help. Due to your assistance, we found more issues with the given bookmaker and will do everything possible to fix than soon. Thank you for your continued patience.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 10, 2020 10:51 am

betburger wrote:
neptunes wrote:
neptunes wrote: Okay,

Many thanks for your time
Hello,

This seems like a bad joke..... Surebets both live and prematch are not working on bet365......

Thanks
No such issue at the moment:
I am seing less than 80% arbs than before the 365 update. I am also seeing sports with not arbs... ie: what is happening with horse racing arbs? I see 0 against all bookies to 365....

Thanks
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 10, 2020 12:10 pm

czoker wrote: it is nice that you add Bookmaker to live filter but please finally fix this error which I reported 3 times on email
You took team totals from wrong team. Everytime you compare wrong teams so you scanned team 1 as a team 2 or vice versa. fix it finally thank you

Thank you for the clarification.
At the moment we see no issue. We would definitely check it out again later today when there are more matches.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 10, 2020 2:38 pm

Could you confirm if horse racing surebets against bet365 is working properly?

I think it is not...

Many thanks as always
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 10, 2020 4:45 pm

neptunes wrote: Could you confirm if horse racing surebets against bet365 is working properly?

I think it is not...

Many thanks as always
Haven't managed to fix it up yet. Tomorrow we can give you a more clear picture.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 10, 2020 5:56 pm

Many thanks for answering,

Work as hard as you can and hope to see it fixed soon

Let us know
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Sep 11, 2020 9:20 am

neptunes wrote: Many thanks for answering,

Work as hard as you can and hope to see it fixed soon

Let us know
Horse racing with Bet365 is now successfully restored. In case you notice any mistakes, please let us know to support@betburger.com

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