BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
fnatic91
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Sep 13, 2014 10:13 pm

betburger wrote:
fnatic91 wrote: Betburger , when are are you going to get serious at ice hockey ?

I just lost 224 EUR because you displayed an arb with bet365 (60 mins) , same rules were selected and i still lost both legs.So , this is why i am paying you those money , to give me fake information ?
Hello fnatic91,

This high priority problem, we know about it and it will be fixed ASAP.

Sorry for inconvenience,
BetBurger Team
you know about it?? and why have not you done a warning at your site such as : "we are experiencing problems with ice hockey at bet365 , so please be careful.Even though it is said to be 60 minutes , some of the markets include extra time and shootouts"  ...had you done this warning at your site , i and a lot of people would have not lost our money.What a shame and unresponsibility from your part.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Sep 14, 2014 10:05 am

betburger wrote:
axeli17 wrote: Tonybet odds are a mess. Please fix this.
Hello axeli17,

Please use "horn" button under the arb's percent. This button made to notify us about wrong or error arb.
We receive this messages and can fix the problem much quicker.

Thanks,
BetBurger Team
I have used, and I will use it. When there is problem like this: (Tonybet icehockey odds scanned from +0.5 instead of +1.5 goals for example) wrong odds keep coming and they mess the whole frontpage.
That is why I do not have time to press "horn" on every wrong arb and it is easier to remove Tonybet odds completely.
I just hope you will notify us here, in this topic,  when you have fixed this problem.
Not asking us to do your job.
But this is still small issue which can be solved and I am very satisfied to your service in overall.
ylinescu
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Sep 14, 2014 1:48 pm

What is happening with bet365 pre-game arbs?
Alexandr
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Sep 14, 2014 2:25 pm

ylinescu wrote: What is happening with bet365 pre-game arbs?
Betburger wrote:
"There are technical problems with Bet365 bookmaker. But during this time you can use alternative source of odds from Bet365, it's called Bet365mob."
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 15, 2014 10:03 pm

Can you add some other valuable bookies as Nordicbet/Triobet?
What about Fortuna Win?

Please answer to our questions,we are customers and we want answers,other way we'll try to find other alternatives...
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 16, 2014 4:19 am

Hello Betburger,

I have not seen arbs with GoBetGo at all since yesterday. Do you have any problems ?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 16, 2014 11:45 am

Hello guys,

We've had problems with Bet365 last several days. As you saw there were Bet365 for pre-match and Bet365mob for in-play services. Also we had problems with redirections to wrong coefficients of Total and Handicap.

Today we've changed the way of receiving data from Bet365. So now for pre-game and in-play there is only one Bet365 in your bookmakers list. Also we've fixed redirections problems and now you will be redirected on accurate coefficients of Total and Handicap, but for this we are using mobile version of Bet365. There is possibility to use old and not so accurate version of redirection by clicking on link "Redirect to the old style basket" in redirect window. 

If you met any problems or errors using Bet365, use "Horn" button under the arb's percent. Also we ask you to be attentive, Bet365 is just added in new way and there can be errors.

Thanks,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 16, 2014 12:09 pm

w62upr wrote: Hello Betburger,

I have not seen arbs with GoBetGo at all since yesterday. Do you have any problems ?
Hello w62upr

Yep, there were problems with GoBetGo, now it's fixed.

Sorry for inconvenience,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 16, 2014 1:36 pm

Thank you.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 17, 2014 1:43 am

If click on the delet event icon, won't any new arbs for the event appear until the event starts ?

What is prematch 1 in my account dashboard ?
Last edited by w62upr on Wed Sep 17, 2014 3:57 am, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 17, 2014 6:22 am

w62upr wrote: If click on the delet event icon, won't any new arbs for the event appear until the event starts ?

What is prematch 1 in my account dashboard ?
Hello w62upr,

If you'll delete event, there no arbs will be available with this event even if event starts.
About problems with account please contact support@betburger.com

Thanks,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 17, 2014 8:30 am

do you have problems with Betsafe? I see a lot of outdated odds generating high arbs in the o/u 2.5 market.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 17, 2014 9:25 am

whitesnake wrote: do you have problems with Betsafe? I see a lot of outdated odds generating high arbs in the o/u 2.5 market.
Thanks, the problem was fixed.

BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 17, 2014 3:53 pm

What's the difference between prematch 1 and burger-free in my account dashboard ?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 17, 2014 6:51 pm

w62upr wrote: What's the difference between prematch 1 and burger-free in my account dashboard ?
There are some problems with filters from different users showing up. Sometimes when i try to login i see some random email address, maybe from a different user too.

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