BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
w62upr
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 16, 2014 4:19 am

Hello Betburger,

I have not seen arbs with GoBetGo at all since yesterday. Do you have any problems ?
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 16, 2014 11:45 am

Hello guys,

We've had problems with Bet365 last several days. As you saw there were Bet365 for pre-match and Bet365mob for in-play services. Also we had problems with redirections to wrong coefficients of Total and Handicap.

Today we've changed the way of receiving data from Bet365. So now for pre-game and in-play there is only one Bet365 in your bookmakers list. Also we've fixed redirections problems and now you will be redirected on accurate coefficients of Total and Handicap, but for this we are using mobile version of Bet365. There is possibility to use old and not so accurate version of redirection by clicking on link "Redirect to the old style basket" in redirect window. 

If you met any problems or errors using Bet365, use "Horn" button under the arb's percent. Also we ask you to be attentive, Bet365 is just added in new way and there can be errors.

Thanks,
BetBurger Team
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 16, 2014 12:09 pm

w62upr wrote: Hello Betburger,

I have not seen arbs with GoBetGo at all since yesterday. Do you have any problems ?
Hello w62upr

Yep, there were problems with GoBetGo, now it's fixed.

Sorry for inconvenience,
BetBurger Team
w62upr
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 16, 2014 1:36 pm

Thank you.
w62upr
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 17, 2014 1:43 am

If click on the delet event icon, won't any new arbs for the event appear until the event starts ?

What is prematch 1 in my account dashboard ?
Last edited by w62upr on Wed Sep 17, 2014 3:57 am, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 17, 2014 6:22 am

w62upr wrote: If click on the delet event icon, won't any new arbs for the event appear until the event starts ?

What is prematch 1 in my account dashboard ?
Hello w62upr,

If you'll delete event, there no arbs will be available with this event even if event starts.
About problems with account please contact support@betburger.com

Thanks,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 17, 2014 8:30 am

do you have problems with Betsafe? I see a lot of outdated odds generating high arbs in the o/u 2.5 market.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 17, 2014 9:25 am

whitesnake wrote: do you have problems with Betsafe? I see a lot of outdated odds generating high arbs in the o/u 2.5 market.
Thanks, the problem was fixed.

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w62upr
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 17, 2014 3:53 pm

What's the difference between prematch 1 and burger-free in my account dashboard ?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Sep 17, 2014 6:51 pm

w62upr wrote: What's the difference between prematch 1 and burger-free in my account dashboard ?
There are some problems with filters from different users showing up. Sometimes when i try to login i see some random email address, maybe from a different user too.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 18, 2014 3:51 am

Hello Betburger,

Betburger keeps collecting old closed lines with old start time after a match start time has been changed. Many incorrect arbs appear due to the old closed lines. This often happens on tennis in Pinnacle and Matchbook. Please fix this if possible. I don't often have to use the horn many times if the problem is fixed.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 18, 2014 7:22 am

Hello,

MaxShalamar and cristi13 can you please send screen-shots to support@betburger.com with this problem.
It's hard to track this issue.

Thanks,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 18, 2014 7:23 am

w62upr wrote: Hello Betburger,

Betburger keeps collecting old closed lines with old start time after a match start time has been changed. Many incorrect arbs appear due to the old closed lines. This often happens on tennis in Pinnacle and Matchbook. Please fix this if possible. I don't often have to use the horn many times if the problem is fixed.
Hello w62upr,

Thanks for feedback, we will check this.

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cristi13
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 18, 2014 4:46 pm

There's a problem with pre-match alerts, i see only live alerts there...
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 18, 2014 4:58 pm

cristi13 wrote: There's a problem with pre-match alerts, i see only live alerts there...
Can you please write to support@betburger.com with your account mail?

Thanks,
BetBurger Team

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