BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 22, 2020 11:33 am

alealeale wrote: @BB
Thank you but I've already sent dozen of screenshots about Snai (first time I complaint here, usually I contact you by email) and you are simply not able to delete those errors. Surely you do your best but that kind of issue has been appearing for months.
There is obviously a problem, which we are trying to identify and remove. Thank you for your patience.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Nov 23, 2020 11:09 am

Hello,

Until yesterday it was working very well, but today I am seeing some issues. Could you please check and confirm?

Many thanks for your time

betburger wrote:
neptunes wrote: Could you please check horse racing scan on 365 and BF? It is not showing arbs

Thanks
Do you still have any problem with scanning horse racing with Bet365? We find no similar issue at the moment.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Nov 23, 2020 11:53 am

neptunes wrote: Hello,

Until yesterday it was working very well, but today I am seeing some issues. Could you please check and confirm?

Many thanks for your time

betburger wrote:
neptunes wrote: Could you please check horse racing scan on 365 and BF? It is not showing arbs

Thanks
Do you still have any problem with scanning horse racing with Bet365? We find no similar issue at the moment.
We have checked the bookie, horse racing events are scanning.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Nov 23, 2020 1:09 pm

It is not showing arbs of horse racing on many bookmarkers, not only 365.... I have found lot of arbs myself manually.

Please check again

Thanks
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Nov 23, 2020 1:41 pm

neptunes wrote: It is not showing arbs of horse racing on many bookmarkers, not only 365.... I have found lot of arbs myself manually.

Please check again

Thanks
Thanks for the notification. We have set the task to remove the issue asap. We highly appreciate your time waiting.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Nov 23, 2020 6:50 pm

Could you inform here once is fixed?

Thanks



betburger wrote:
neptunes wrote: It is not showing arbs of horse racing on many bookmarkers, not only 365.... I have found lot of arbs myself manually.

Please check again

Thanks
Thanks for the notification. We have set the task to remove the issue asap. We highly appreciate your time waiting.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Nov 23, 2020 6:58 pm

neptunes wrote: Could you inform here once is fixed?

Thanks



betburger wrote:
neptunes wrote: It is not showing arbs of horse racing on many bookmarkers, not only 365.... I have found lot of arbs myself manually.

Please check again

Thanks
Thanks for the notification. We have set the task to remove the issue asap. We highly appreciate your time waiting.
Sure, no problem. We will get back to you once fixed.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Nov 23, 2020 8:32 pm

Your service goes down all the time.
I am reporting some errors everyday and they are still exist. I tried to useing service by the weekend but it is not possible to use it right now. Flood of errors and you can`t fix it
For example I am reporting betfair errors on the live service since 08.11.2020
And everyday there are errors with 5-10-15 and more % with the same error. It is horrible.

When nationals teams were playing there were a lot of errors with 188bet corners handicap I was reporting them everyday but the support only answer next day that they will take care about it. Everyday the same errors and every next day the same answer. So when national team will be back I ma sure these errors will back also

Next thing I reported bookmaker errors with american football live, where betburger took odds from 2nd half from bookmaker and mark it as a full time odds. So for example there were arbs like 1,43 vs 12 etc.
I reported this error first time at 20.09.2020 with explanation and screens attached like always.
One week ago I reported it again for I dont know - 8th time? Because they still didn`t fix it!! 2 months and they didn`t fix this simple error. I can`t belive that

Now we can see betfair error on Premier League game with 35% unfortunatelly odd in betfair is not 2,67 but  1,51 so it is not arb.

Get a grip betburger and fix yourself or you will never stop loseing your clients. I am loseing time everyday for makeing screens and writeing emails but nothing happend errors still are not fixed ....
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befair live south.JPG
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Nov 23, 2020 8:33 pm

sorry wrong screen attached
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Nov 23, 2020 9:31 pm

Wolves-Southampton, un1,5 betfair odds are stuck with 3,08 but real odd is 1,98 now.
For some matches I'm afraid there is no solution, BB can fix that one in particular if we inform them but
after some minutes there will be another event with the same kind of error.
Same way for Snai and probably for other (not used by me) bookies.
Unluckily there is no service to try instead of BB.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Nov 23, 2020 9:35 pm

alealeale wrote: Wolves-Southampton, un1,5 betfair odds are stuck with 3,08 but real odd is 1,98 now
It's like, at one point, they stop receiving feed from that kind of bet of that match and they remain with the last one until something happens, like now that Wolves scored and the fake surebet disappeared.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 8:23 am

Hello,

Please fix horse racing on all bookies. This is not acceptable. Two days ago all good with the big ones, now all fck...... Be serious, we can not have this instability.

Thanks
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 8:40 am

czoker wrote: Your service goes down all the time.
I am reporting some errors everyday and they are still exist. I tried to useing service by the weekend but it is not possible to use it right now. Flood of errors and you can`t fix it
For example I am reporting betfair errors on the live service since 08.11.2020
And everyday there are errors with 5-10-15 and more % with the same error. It is horrible.

When nationals teams were playing there were a lot of errors with 188bet corners handicap I was reporting them everyday but the support only answer next day that they will take care about it. Everyday the same errors and every next day the same answer. So when national team will be back I ma sure these errors will back also

Next thing I reported bookmaker errors with american football live, where betburger took odds from 2nd half from bookmaker and mark it as a full time odds. So for example there were arbs like 1,43 vs 12 etc.
I reported this error first time at 20.09.2020 with explanation and screens attached like always.
One week ago I reported it again for I dont know - 8th time? Because they still didn`t fix it!! 2 months and they didn`t fix this simple error. I can`t belive that

Now we can see betfair error on Premier League game with 35% unfortunatelly odd in betfair is not 2,67 but  1,51 so it is not arb.

Get a grip betburger and fix yourself or you will never stop loseing your clients. I am loseing time everyday for makeing screens and writeing emails but nothing happend errors still are not fixed ....
We highly appreciate your feedback!
The thing is that we implemented some corrections in the scanning of Betfair and all mistakes disappeared but as we can see they reappeared again. Our team is currently doing the best they can to restore the proper scanning shortly.
Referring to 188bet, we've made the corrections and see no issues at the moment. The same concerns American football - the scanning is good now.
If you have any commentsб please send us the examples, so we can check and fix the issue instantly.
Thank you in advance for your help.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 8:43 am

alealeale wrote: Wolves-Southampton, un1,5 betfair odds are stuck with 3,08 but real odd is 1,98 now.
For some matches I'm afraid there is no solution, BB can fix that one in particular if we inform them but
after some minutes there will be another event with the same kind of error.
Same way for Snai and probably for other (not used by me) bookies.
Unluckily there is no service to try instead of BB.
Since the issue with Betfair reappeared, our team is doing everything possible to settle it shortly.
Your patience is much appreciated.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 8:44 am

neptunes wrote: Hello,

Please fix horse racing on all bookies. This is not acceptable. Two days ago all good with the big ones, now all fck...... Be serious, we can not have this instability.

Thanks
Hi,

Horse racing is currently in the final stage of fixing. It would be back pretty soon.
Thank you for waiting.

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