BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
czoker
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 9:22 pm

we can see how betfair is working ...
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czoker
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 9:44 pm

how we can work if something like this happend everyday?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Nov 24, 2020 9:48 pm

We simply can't...this is unbelievable...
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 10:00 am

Hi guys,
We are aware of the issue with Betfair and are doing the best we can to resolve the issue in the shortest time possible. Your patience is highly appreciated.
czoker
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 11:08 am

betburger wrote: Hi guys,
We are aware of the issue with Betfair and are doing the best we can to resolve the issue in the shortest time possible. Your patience is highly appreciated.
In the shortest time possible?
I reported this error at 08.11.2020 so right now we are waiting minimum 17 days for fix main exchange scanning.
macola
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 11:29 am

it would be kind of you to extend monthly subscription for 50% when this month errors was something on daily basis...
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 1:00 pm

czoker wrote:
betburger wrote: Hi guys,
We are aware of the issue with Betfair and are doing the best we can to resolve the issue in the shortest time possible. Your patience is highly appreciated.
In the shortest time possible?
I reported this error at 08.11.2020 so right now we are waiting minimum 17 days for fix main exchange scanning.
We totally understand your concern, but it’s a really complicated issue with this bookie. Hope to restore the proper scanning shortly. Doing our best for that.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 1:03 pm

macola wrote: it would be kind of you to extend monthly subscription for 50% when this month errors was something on daily basis...
The issue appears to be only with one exchange. In this case, an extension/discount is not provided. Hope for your understanding. 
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 2:31 pm

@BB: (Parma-Cosenza still Betfair wrong) Why don't you try to get feed from Orbit or from the other clones?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 2:51 pm

alealeale wrote: @BB: (Parma-Cosenza still Betfair wrong) Why don't you try to get feed from Orbit or from the other clones?
Thank you for your suggestion but we get the feed from Betfair and working on improving the current situation. Hope to get it settled soon.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 8:06 pm

betburger wrote:
macola wrote: it would be kind of you to extend monthly subscription for 50% when this month errors was something on daily basis...
The issue appears to be only with one exchange. In this case, an extension/discount is not provided. Hope for your understanding.
its not only just one exchange as another user stated issues with american football have been occurring for over 3 months now. And right ow bet365 is a mess
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Nov 25, 2020 9:19 pm

another day same story
18th day of a betfair live problem and still counting ...
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Nov 26, 2020 11:06 am

So, do we have an estimation of when betfair is going to be working again well?

Will be before the end of 2020 right?

Thanks
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Nov 26, 2020 11:35 am

sadedu95 wrote:
betburger wrote:
macola wrote: it would be kind of you to extend monthly subscription for 50% when this month errors was something on daily basis...
The issue appears to be only with one exchange. In this case, an extension/discount is not provided. Hope for your understanding.
its not only just one exchange as another user stated issues with american football have been occurring for over 3 months now. And right ow bet365 is a mess
All major bugs with Bet365 since the heavy workload a couple of months ago are now removed. If anything comes up, we try to fix it immediately. What concerns Betfair, our tech team is looking closely into the issue and hope to restore the proper scanning shortly.
czoker
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Nov 26, 2020 9:14 pm

betburger wrote: The issue appears to be only with one exchange. In this case, an extension/discount is not provided. Hope for your understanding.

What concerns Betfair, our tech team is looking closely into the issue and hope to restore the proper scanning shortly.
Day 19 of betfair live problem.
And still couting
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