BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
baselstrasse
Gaining experience
Gaining experience
Karma: 1
Posts: 38
Joined: Mon Sep 25, 2017 2:56 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Dec 22, 2020 4:58 pm

betburger wrote:
baselstrasse wrote: All the odds related to hockey on betfair and paddypower in live and prematch are wrong.
Please fix it.
Thank you, the issue is now successfully fixed.
Where? It is still present. In live I have all the betfair odds of hockey not correct
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: -22
Posts: 1752
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Dec 23, 2020 9:45 am

baselstrasse wrote:
betburger wrote:
baselstrasse wrote: All the odds related to hockey on betfair and paddypower in live and prematch are wrong.
Please fix it.
Thank you, the issue is now successfully fixed.
Where? It is still present. In live I have all the betfair odds of hockey not correct
We'll check it when live matches appear. We would also be grateful if you can send us relevant examples of errors.
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: -22
Posts: 1752
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Dec 24, 2020 10:30 am

czoker wrote: It will be first december since 6 years when I will not going to buy betburger subscription for the next year.

Betfair live odds are still not fixed. I don`t know how many more days you need to fix it. Everyday there are too much errors from other bookies.
Most of them has been fixed for a while then come back like a boomerang.

Another thing is a payment options.  I told you and not only I if you could add ecopayz which is main e-wallet for bookmakers payment in my country (Poland) after skrill and neteller are off. You said you will take a look and maybe add them in future.
Future is now and ecopayz aren`t in payment options.

This service is not good as it was anymore. Sad but true
You can specify what other bookmakers have issues and what are they in particular, and we will do our best to improve the scanning. The major thing is to describe the problem clearly with all the details and examples. What concerns irrelevant odds like with Betfair, such bugs are complicated and solved much longer, but we are working on enhancing the scanning.

Referring to the payment, your suggestion is under consideration. As soon as there is such a possibility, we will certainly add more payment methods.
czoker
Has experience
Has experienceHas experience
Karma: 2
Posts: 162
Joined: Tue Oct 14, 2014 9:59 am

Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Dec 24, 2020 10:59 am

betburger wrote:
czoker wrote: It will be first december since 6 years when I will not going to buy betburger subscription for the next year.

Betfair live odds are still not fixed. I don`t know how many more days you need to fix it. Everyday there are too much errors from other bookies.
Most of them has been fixed for a while then come back like a boomerang.

Another thing is a payment options.  I told you and not only I if you could add ecopayz which is main e-wallet for bookmakers payment in my country (Poland) after skrill and neteller are off. You said you will take a look and maybe add them in future.
Future is now and ecopayz aren`t in payment options.

This service is not good as it was anymore. Sad but true
You can specify what other bookmakers have issues and what are they in particular, and we will do our best to improve the scanning. The major thing is to describe the problem clearly with all the details and examples. What concerns irrelevant odds like with Betfair, such bugs are complicated and solved much longer, but we are working on enhancing the scanning.
The major thing is to describe?
I always sending you email with bookmaker in topic, explanation in email and with the screens from your program and sometimes from bookies also. What more can I do if sometimes I am reporting you the same error for a few times for some days in a row.
Reports of Incorrect Arb option directly from your program dosen`t work since more than a week so we can`t report it directly from program. When will you fix it?

About bookmakers check bookmaker basketball odds which I also reported you via email. About others bookmaker after a few days of reporting dafabetOW fake correct score which spamed all my live filter I just removed dafa from filter
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: -22
Posts: 1752
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Dec 24, 2020 12:57 pm

czoker wrote:
betburger wrote:
czoker wrote: It will be first december since 6 years when I will not going to buy betburger subscription for the next year.

Betfair live odds are still not fixed. I don`t know how many more days you need to fix it. Everyday there are too much errors from other bookies.
Most of them has been fixed for a while then come back like a boomerang.

Another thing is a payment options.  I told you and not only I if you could add ecopayz which is main e-wallet for bookmakers payment in my country (Poland) after skrill and neteller are off. You said you will take a look and maybe add them in future.
Future is now and ecopayz aren`t in payment options.

This service is not good as it was anymore. Sad but true
You can specify what other bookmakers have issues and what are they in particular, and we will do our best to improve the scanning. The major thing is to describe the problem clearly with all the details and examples. What concerns irrelevant odds like with Betfair, such bugs are complicated and solved much longer, but we are working on enhancing the scanning.
The major thing is to describe?
I always sending you email with bookmaker in topic, explanation in email and with the screens from your program and sometimes from bookies also. What more can I do if sometimes I am reporting you the same error for a few times for some days in a row.
Reports of Incorrect Arb option directly from your program dosen`t work since more than a week so we can`t report it directly from program. When will you fix it?

About bookmakers check bookmaker basketball odds which I also reported you via email. About others bookmaker after a few days of reporting dafabetOW fake correct score which spamed all my live filter I just removed dafa from filter
We are not saying what you're doing is not enough. We're just trying to convey the message that it's difficult to deal with some problems if we have no details or examples. And if you have any, don't hesitate to inform us. We are always open to improvement.

The option should hopefully be fixed next week.

And what about basketball, it's a problem, which may occasionally take place due to convergence issues, but it does not appear all the time. Meaning, we cannot remove it for good.
baselstrasse
Gaining experience
Gaining experience
Karma: 1
Posts: 38
Joined: Mon Sep 25, 2017 2:56 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Dec 24, 2020 3:34 pm

What I don't understand is why you reply to my mail that the issue is solved when actually is still present.
I sent a ton of pics...it's very easy to detect and fix because you are simply scanning a different market...

It's incredible.....
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: -22
Posts: 1752
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Dec 24, 2020 4:08 pm

baselstrasse wrote: What I don't understand is why you reply to my mail that the issue is solved when actually is still present.
I sent a ton of pics...it's very easy to detect and fix because you are simply scanning a different market...

It's incredible.....
We are aware of the problem and are engaged in the process of fixing it, but so far we haven't been able to completely remove it. Hope to get it fixed soon. Your patience is much appreciated. 
barret19
Has experience
Has experienceHas experience
Karma: 8
Posts: 134
Joined: Wed Jul 15, 2020 11:16 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Dec 24, 2020 11:43 pm

Fix pinnacle asap, again the same disaster
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: -22
Posts: 1752
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Dec 25, 2020 7:29 am

barret19 wrote: Fix pinnacle asap, again the same disaster
Upon checking, we found no issues with scanning Pinnacle. In case the problem persists, please provide a specific example, so we can detect and fix the problem instantly.
Thank you in advance.
baselstrasse
Gaining experience
Gaining experience
Karma: 1
Posts: 38
Joined: Mon Sep 25, 2017 2:56 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Dec 26, 2020 9:31 am

When do you think to fix betflag.
it's about 2 weeks that live is not working.
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: -22
Posts: 1752
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Dec 26, 2020 11:36 am

baselstrasse wrote: When do you think to fix betflag.
it's about 2 weeks that live is not working.
Betflag is working, but some bugs still appear. Our devs are working to completely eliminate the issue. Thank you for your patience.
czoker
Has experience
Has experienceHas experience
Karma: 2
Posts: 162
Joined: Tue Oct 14, 2014 9:59 am

Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Jan 02, 2021 5:55 pm

Sumbit error option in program still dosen`t work so I can`t report error directly in betburger.

You still didn`t fix  ncca odds in bookmaker live, you took 2nd half market and compare it as a full game handicap. I don`t know how many times I reported it to you, the same error in american football and basketball is there since 4 months !!! it is a joke nothing more

betburger wrote:
czoker wrote:
betburger wrote: You can specify what other bookmakers have issues and what are they in particular, and we will do our best to improve the scanning. The major thing is to describe the problem clearly with all the details and examples. What concerns irrelevant odds like with Betfair, such bugs are complicated and solved much longer, but we are working on enhancing the scanning.
The major thing is to describe?
I always sending you email with bookmaker in topic, explanation in email and with the screens from your program and sometimes from bookies also. What more can I do if sometimes I am reporting you the same error for a few times for some days in a row.
Reports of Incorrect Arb option directly from your program dosen`t work since more than a week so we can`t report it directly from program. When will you fix it?

About bookmakers check bookmaker basketball odds which I also reported you via email. About others bookmaker after a few days of reporting dafabetOW fake correct score which spamed all my live filter I just removed dafa from filter
We are not saying what you're doing is not enough. We're just trying to convey the message that it's difficult to deal with some problems if we have no details or examples. And if you have any, don't hesitate to inform us. We are always open to improvement.

The option should hopefully be fixed next week.

And what about basketball, it's a problem, which may occasionally take place due to convergence issues, but it does not appear all the time. Meaning, we cannot remove it for good.
Attachments
bookmaker ncca.JPG
czoker
Has experience
Has experienceHas experience
Karma: 2
Posts: 162
Joined: Tue Oct 14, 2014 9:59 am

Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Jan 02, 2021 6:08 pm

another error which I first time reported 11.11.2020 and you still didn`t fix it lol
you took handicap from 188bet like the score was 0 0 but it is 0 : 6
Attachments
188bet corners2.JPG
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: -22
Posts: 1752
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Jan 03, 2021 9:38 am

czoker wrote: another error which I first time reported 11.11.2020 and you still didn`t fix it lol
you took handicap from 188bet like the score was 0 0 but it is 0 : 6
The notification option should be fixed next week.
And the problem would definitely be fixed when there are relevant examples.
czoker
Has experience
Has experienceHas experience
Karma: 2
Posts: 162
Joined: Tue Oct 14, 2014 9:59 am

Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Jan 03, 2021 12:20 pm

betburger wrote:
czoker wrote: another error which I first time reported 11.11.2020 and you still didn`t fix it lol
you took handicap from 188bet like the score was 0 0 but it is 0 : 6
The notification option should be fixed next week.
And the problem would definitely be fixed when there are relevant examples.
Which kind of example do you need? I showed you screen the score was 0:6 and you showed -0,75 handicap from 188bet vs +6,5 handicap dafabet. That mean it was -6,75 handicap in 188bet not -0,75 and it was not arb or middle but just a program mistake. I reported you exactly the same errors about 188bet with examples since 11.11.2020

Return to “BetBurger ”