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BetBurger.com - Your ideas, propositions and conserns!

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sage44
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Aug 18, 2021 11:16 pm

betburger wrote:
sage44 wrote:
Once again, this is an issue. For a few hours now Betburger is not scanning BookMaker/BetCRIS in both live and prematch.

Below is an screenshot of BookMaker/BetCRIS live scanning ''bookmaker update time''.

We appreciate you bringing this matter to our attention.

We’re already working on the issue. The problem would be investigated and settled shortly. Your patience is much appreciated.
Almost 1 week has passed and the issue still exists, this is not acceptable. Pre-match scanning of BookMaker/BetCRIS seems to be fixed, but live scanning currently simply does not exist.
ylinescu
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Aug 19, 2021 4:17 pm

SAME WRONG ARBS
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Aug 19, 2021 4:29 pm

ylinescu wrote: SAME WRONG ARBS
Unfortunately, the issue is really complicated and it takes much more time than expected. Will do our best to process the task faster. Your continued patience is very much appreciated.
sage44
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Aug 24, 2021 11:34 pm

sage44 wrote:
betburger wrote:
sage44 wrote:
Once again, this is an issue. For a few hours now Betburger is not scanning BookMaker/BetCRIS in both live and prematch.

Below is an screenshot of BookMaker/BetCRIS live scanning ''bookmaker update time''.
The problem is over 2 weeks now and no prospect of it being fixed. Over half of my monthly subscription has passed and i can't use one of the most vital bookmakers to me. Considering this is not the first time, i am incredibly frustrated with how betburger is handling this issue.

We appreciate you bringing this matter to our attention.

We’re already working on the issue. The problem would be investigated and settled shortly. Your patience is much appreciated.
Almost 1 week has passed and the issue still exists, this is not acceptable. Pre-match scanning of BookMaker/BetCRIS seems to be fixed, but live scanning currently simply does not exist.
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Aug 25, 2021 6:07 am

sage44 wrote:
sage44 wrote:
betburger wrote: The problem is over 2 weeks now and no prospect of it being fixed. Over half of my monthly subscription has passed and i can't use one of the most vital bookmakers to me. Considering this is not the first time, i am incredibly frustrated with how betburger is handling this issue.

We appreciate you bringing this matter to our attention.

We’re already working on the issue. The problem would be investigated and settled shortly. Your patience is much appreciated.
Almost 1 week has passed and the issue still exists, this is not acceptable. Pre-match scanning of BookMaker/BetCRIS seems to be fixed, but live scanning currently simply does not exist.
We’re still dealing with the issue since it appeared to be much more complicated. Hope to restore the scanning soon but there is no deadline at the moment.
Your patience is much appreciated.
neptunes
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Aug 25, 2021 1:17 pm

Hello,

Could you please check UK horse racing is not working on 365....

Thanks
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Aug 25, 2021 1:22 pm

neptunes wrote: Hello,

Could you please check UK horse racing is not working on 365....

Thanks
Hi,

Yes, there is an issue with horse racing and we're already dealing with it. Hope to settle it soon.
Thanks for waiting.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Aug 25, 2021 6:45 pm

hello, is there a solution to pay less for the pre match surbet, because I am a beginner and the prices are too expensive for me
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Aug 26, 2021 12:04 am

PLEASE CAN YOU FIX UNIBET FOR BASEBALL ALL FAKE
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Aug 26, 2021 6:36 am

sadedu95 wrote: PLEASE CAN YOU FIX UNIBET FOR BASEBALL ALL FAKE
Would you please provide us with some particular examples from our scanner and from the bookmaker’s site, so we can spot the mistake and fix it instantly?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Aug 26, 2021 6:37 am

Tblaugrana wrote: hello, is there a solution to pay less for the pre match surbet, because I am a beginner and the prices are too expensive for me
Hi,

Thank you for getting in touch with our support team.
We have no active discount at the moment. But in case of any, you will certainly get a promotional code to your mailbox.
If there is anything else we can assist you with, please feel free to reach out.
Tblaugrana
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Aug 26, 2021 7:12 am

no worries the prices are excessive, I will continue to go see your competitors
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Aug 26, 2021 12:23 pm

the over and under markets are completely wrong
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Aug 26, 2021 12:28 pm

sadedu95 wrote: the over and under markets are completely wrong
Please send us more details on the issue. What difficulties are you currently experiencing and with what bookmakers?
Kindly attach some examples, if available.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Aug 27, 2021 1:17 am

i said its with unibet the over and under is a complete mess for example team totals. After i complained about william hill you have simply removed them completely from baseball. 888  is a complete mess. Is that you guys just dont care anymore,

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