You always finde a "good reason" why don`t want to extend our subscription , and generaly I understand your opinion , but this situation with Pinni is more different, everybody lose a lot of money and wasted time.Can you told me if I freezing my acc. how i wil be noticed if the problem was solved or not?!Freezing is not a solution and you know werry wel.BetBurger wrote: ↑Wed Oct 06, 2021 1:23 pmUnfortunately, there is always a possibility of malfunction since the scanning depends not only on our actions but on the bookmaker as well just like in the case with Pinnacle.
Since the rest of the bookies are working fine and the problem appears to be only with Pinnacle at the moment, no compensation is foreseen. As no deadline is available, one can always use the option to freeze the account for a period of 7 days or more: https://www.betburger.com/manual/account-freezing
Pinnacle is the basic for our activity!
You need to show more respect for your clients,and extend our subscriptions with 5 days.