BetBurger.com - Your ideas, propositions and conserns!

arbforever · Fri Feb 18, 2022 12:43 pm

BetBurger wrote: ↑
Fri Feb 18, 2022 10:05 am
We appreciate your feedback and would like to shed some light on the performance of our software. It's indeed complicated to maintain the good performance of some particular bookies lately due to the fact that most of them introduce new and new protection from parsing, which causes scanning disruptions.

It concerns Bet365 as well as Betflag and other bookies. We've just switched back to the old scanning source for Bet365 and hope the issue would be resolved, at least for some time. As for Betflag, they protect their website from parsing as well, which does not give us the possibility to scan their odds. Hope this and many more issues would be eventually fixed despite the fact that bookies prevent such services as ours from parsing their data.

this is an answer i never had by email.
thank you

sadedu95 · Sun Feb 20, 2022 3:20 am

PLEASE CAN YOU GO BACK TO THE OLD METHOD FOR BET365 as the arbs that are produced are not real at all

BetBurger · Sun Feb 20, 2022 8:39 am

sadedu95 wrote: ↑
Sun Feb 20, 2022 3:20 am
PLEASE CAN YOU GO BACK TO THE OLD METHOD FOR BET365 as the arbs that are produced are not real at all

We completely understand your concerns. Unfortunately, it is not possible. The thing is that we’ve switched to the alternative scanning source since the previous one ceased working and we’re fixing it right now. We truly appreciate your understanding in this matter.

arbforever · Sun Feb 20, 2022 10:52 am

are you able to solve the today pinnacle scan problem for live odds before the afternoon?

Mom · Sun Feb 20, 2022 10:58 am

And the Bet365 live scan?
I see the arb with my eyes, but Betburger shows nothing.
And if it works, 10-20 seconds later.

BetBurger · Sun Feb 20, 2022 11:44 am

arbforever wrote: ↑
Sun Feb 20, 2022 10:52 am
are you able to solve the today pinnacle scan problem for live odds before the afternoon?

Yes, the problem with Pinnacle in Live has just been fixed. If you notice any additional issues, please email the particular example to support@betburger.com. Thank you in advance.

BetBurger · Sun Feb 20, 2022 2:50 pm

Mom wrote: ↑
Sun Feb 20, 2022 10:58 am
And the Bet365 live scan?
I see the arb with my eyes, but Betburger shows nothing.
And if it works, 10-20 seconds later.

Yes, we are working on stabilizing the scanning of Bet365 both in Prematch and Live. Thank you for your continued patience.

autobetting · Sun Feb 20, 2022 3:31 pm

expect no fast solution with bet365. they added not one but MANY new defenses !

BetBurger · Sun Feb 20, 2022 3:48 pm

autobetting wrote: ↑
Sun Feb 20, 2022 3:31 pm
expect no fast solution with bet365. they added not one but MANY new defenses !

Kindly note that the task is in progress. Our technical team is working on stabilizing Bet365 scanning. Thank you for your continued patience.

kubasar · Sun Feb 20, 2022 4:20 pm

So what about adding some new bookmakers. karamba, betiton, hopa or any of the 10 clones they have. Last time I was told you will do your best to add them shortly and that was 4 months ago, and all I can see you did is keep on having problems with bet365 and that is it. So are there any news on adding these bookmakers, that all the players can use and are safe and pay out, since you are having such problems with bet365 you could do something like this in good faith to get some trust back.

macola · Sun Feb 20, 2022 5:07 pm

bet365 is at least 20 sec behind...

Mon Feb 21, 2022 8:04 am

@BetBurger, this is the time to intensify your efforts.
Thank you.

macola · Mon Feb 21, 2022 2:47 pm

no wonder i have had a bad run

, until I realise that software is slow

BetBurger · Mon Feb 21, 2022 4:07 pm

kubasar wrote: ↑
Sun Feb 20, 2022 4:20 pm
So what about adding some new bookmakers. karamba, betiton, hopa or any of the 10 clones they have. Last time I was told you will do your best to add them shortly and that was 4 months ago, and all I can see you did is keep on having problems with bet365 and that is it. So are there any news on adding these bookmakers, that all the players can use and are safe and pay out, since you are having such problems with bet365 you could do something like this in good faith to get some trust back.

The above-mentioned bookies are still under consideration to be added. As of now, we are trying to stabilize Bet365 and remove ongoing issues completely. Moreover, we are working on optimizing our service in full. Kindly note that we are aware of our problems and try to solve them to the best of our ability. Unfortunately, it is not always possible to quickly resolve and fix all problems. We would really appreciate your understanding in this matter.

BetBurger · Mon Feb 21, 2022 4:08 pm

macola wrote: ↑
Sun Feb 20, 2022 5:07 pm
bet365 is at least 20 sec behind...

Would you please indicate at least what type of service you are talking about? Live or Prematch? All the correctly described issues would be sorted out as soon as possible. Thank you in advance!

Arbusers