BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Feb 21, 2022 4:10 pm

macola wrote:
Mon Feb 21, 2022 2:47 pm
no wonder i have had a bad run :), until I realise that software is slow :)
As we have already mentioned above, it's really difficult to respond to a problem such as "software is slow" because we have 70+ bookmakers, hundreds of scanned markets, and thousands of outcomes for Live and Prematch.

The clearer would be described the problem, the faster we can solve it. Please provide us with more details on the issue you are experiencing. If you could, please send particular examples of the problems connected with our scanner to support@betburger.com. Thank you kindly!
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Feb 22, 2022 12:34 pm

I don't get it , so what if you switched back to "old" scanning for bet365 odds, there is no difference. It is simply not working !
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Feb 22, 2022 3:22 pm

icanwin wrote:
Tue Feb 22, 2022 12:34 pm
I don't get it , so what if you switched back to "old" scanning for bet365 odds, there is no difference. It is simply not working !
Yes, we are aware of it. This is happening because the issue is in the main ("old") scanning source we have for Bet365 in Prematch. That is why we're switching to an alternative scanning source whenever new issues with this specific bookie appear, while our team keeps working on settling the problem with the main source of scanning. Unfortunately, this task is still being worked on by our developers.

Thank you kindly for your continued patience!
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Feb 22, 2022 8:24 pm

no need for 70+ bookies for 99% of your customers. I believe 95% of us need 4 bookies to be scanned...
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Feb 23, 2022 7:16 am

macola wrote:
Tue Feb 22, 2022 8:24 pm
no need for 70+ bookies for 99% of your customers. I believe 95% of us need 4 bookies to be scanned...
Thank you very much for your feedback! Would you please indicate which bookmakers are particularly of a great importance to you?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Feb 23, 2022 11:53 am

I can help as well with the bookmakers, sorted by importance:

1. Bet365
2.Betfair Exchange
3.Marathonbet , 1xbet + other russians
4.Betano
5.Goldenpalace ( and all bookies that use Betradar service CTRL )

Although I use 5 bookies , 90percent of my bets go through bet365

Hope you understand why bet365 is so important !
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Feb 23, 2022 1:39 pm

icanwin wrote:
Wed Feb 23, 2022 11:53 am
I can help as well with the bookmakers, sorted by importance:

1. Bet365
2.Betfair Exchange
3.Marathonbet , 1xbet + other russians
4.Betano
5.Goldenpalace ( and all bookies that use Betradar service CTRL )

Although I use 5 bookies , 90percent of my bets go through bet365

Hope you understand why bet365 is so important !
Yes, Bet365 is a top priority, and no doubt we're working on it around the clock.
As for the rest, what exactly is wrong with Betfair and Goldenpalace? May we have an example?
Thanks in advance.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Feb 23, 2022 4:16 pm

BetBurger wrote:
Wed Feb 23, 2022 7:16 am
macola wrote:
Tue Feb 22, 2022 8:24 pm
no need for 70+ bookies for 99% of your customers. I believe 95% of us need 4 bookies to be scanned...
Thank you very much for your feedback! Would you please indicate which bookmakers are particularly of a great importance to you?
I wrote down which bookies are of importance to me.

They are working fine for not , but rest assured , they are NOTHING without bet365!!!
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Feb 23, 2022 5:39 pm

bet365
bwin
pinnacle
parimatch
betfair exchange
1xbet

this is all 95% people need
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Feb 23, 2022 5:51 pm

Today, bet365 live odds are still 10 sec behind
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Feb 23, 2022 6:08 pm

macola wrote:
Wed Feb 23, 2022 5:51 pm
Today, bet365 live odds are still 10 sec behind
In prematch , there are many missings in sports and events. Odds are faaaar from fixed !
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Feb 23, 2022 6:08 pm

macola wrote:
Wed Feb 23, 2022 5:39 pm
bet365
bwin
pinnacle
parimatch
betfair exchange
1xbet

this is all 95% people need
We totally get your concern in this regard. We are aware of the problems with some of the mentioned bookmakers (Bet365, Pinnacle, Parimatch, and 1xbet), and our team is doing its best to resolve all ongoing issues. Yes, sometimes, it is not possible to solve the scanning problems right away, however, we keep working on improving the quality of the service we provide and will definitely show you the progress in the near future.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Feb 23, 2022 7:53 pm

i appritiate
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Feb 23, 2022 9:12 pm

BetBurger wrote:
Wed Feb 23, 2022 6:08 pm
macola wrote:
Wed Feb 23, 2022 5:39 pm
bet365
bwin
pinnacle
parimatch
betfair exchange
1xbet

this is all 95% people need
We totally get your concern in this regard. We are aware of the problems with some of the mentioned bookmakers (Bet365, Pinnacle, Parimatch, and 1xbet), and our team is doing its best to resolve all ongoing issues. Yes, sometimes, it is not possible to solve the scanning problems right away, however, we keep working on improving the quality of the service we provide and will definitely show you the progress in the near future.
So you are saying that bet365 and pinnacle are not scanned correctly at the moment again? It's concerning prematch or live? If its not working you dont put down the arbs but instead you are just showing wrong arbs?

Can you confirm once Pinnacle and bet365 is working properly?

And it would be great if you had some actual log where people could see current real time possible errors in scanning you are aware about, as mistakes mean money loss for your clients and loss to your future potential income
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Feb 25, 2022 8:15 am

Good luck to all BetBurger personnel, and especially the lady that replies here in the forum. We hope to see you soon again in better circumstances.
Our thoughts are with you these days.

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