BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 10, 2014 6:03 pm

galt88 wrote: I see that the problem was not resolved completely, from 10 arb 6 are wrong, until i'm clicking on it the odd is not available. I never received your response for my messages.

Please fix the problems!
Hello,

Can you please give us more details about wrong arbs, specify please:
- Live or Pre-match
- Make a screen of wrong arb to understand where we should look
- What bookmakers involved in arb
More information you give then easier to find the problem.

Thanks,
BetBurger Team
galt88
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 10, 2014 6:46 pm

I have problems in live arb section beatween Bet365-Marathonbet , the delay is to much ,i'm clicking on the arb and from 10 arbs the odds on 6 is not available. The delay is the problem. In the last 10 days your service is not that good as it was.More friends have same problems.

Best Regrds
Galt88
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 11, 2014 3:20 am

I'm afraid SBO odds update has not improved after your maintenance. I placed a bet at SBO, the odds decreased. 10 minutes later, betburger still keeps displaying the old odds. Therefore I used the horn. I expected your odds update to be faster after the maintenance. However fee like it  became slower currently. Perhaps can't expect good performance as before this weekend considering this.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 11, 2014 10:31 am

ok betburger the 4-5 days the service is completely useless. Let me explain the odd scanning might be right but the speed waaaaaaaaay slow. I speak for live only (might be for pre live as well but i personally don't know) bet365 bwin pinnacle sbobet are just on top of my head right now that speed is actually non existant. To give you an example and i repeated this many times, you find an arb let's say 1.70 to 2.62 you spot it the odd changes to 1.62 no longer an arb (well technically it is) you still show 1.7 to 2.62 for the next ~30 sec for a live service 30seconds is an eternity and at least 3 -4 slower than the previous betburger version... Also you should give an extend to the service for those days if you want to be right to your customers..

PS today is no different i still seems problematic
Don't speak for something you have no clue.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 11, 2014 11:39 am

...what raizzak said!

also there are some "phantom odds" (nowhere near the actual odd) mostly in bet365 but other bookies as well .. and they are displayed for long long periods of time. In fast changing odds sports (basket tennis hockey) forget about half right arbs .. 1 out of 20 -30 checked might result in placing bets.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 11, 2014 3:40 pm

The in-play service seems ok to me, but of course that not the same  as before the maintenace.There are many more fake arbs caused from the delay of Bet365 , almost all fake arbs involve bet365.If Bet365 will be a little faster , the service will be the same as before the maintenance.

I completely agree here :
you find an arb let's say 1.70 to 2.62 you spot it the odd changes to 1.62 no longer an arb (well technically it is) you still show 1.7 to 2.62 for the next ~30 sec for a live service 30seconds is an eternity and at least 3 -4 slower than the previous betburger version... Also you should give an extend to the service for those days if you want to be right to your customers..
Last edited by fnatic91 on Sat Oct 11, 2014 3:48 pm, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Oct 12, 2014 2:32 pm

Hello betburger,

Can you add the filter settings to remove only middles from a group ?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Oct 13, 2014 5:17 pm

@ betburger

10bet odds scann for different outcome. Each time odds have changed, but betburger still shows the surebet.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Oct 15, 2014 7:31 am

Mybet limits very quickly to 25 euro maxbet. Why would you need mybet?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Oct 15, 2014 2:27 pm

I sent you 80 Euros. Where are Bet365 arbs on football matches???? I see 1 arb between Marathonbets and Bet365 now. Where are all arbs?? Can you send me money back??? Why I sent you 80 Euros, when I can not bet? Oddsportal or Bmbets have more arbs between Bet365 and Marathonbet, they are free.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Oct 15, 2014 5:24 pm

poiupoiu wrote: I sent you 80 Euros. Where are Bet365 arbs on football matches???? I see 1 arb between Marathonbets and Bet365 now. Where are all arbs?? Can you send me money back??? Why I sent you 80 Euros, when I can not bet? Oddsportal or Bmbets have more arbs between Bet365 and Marathonbet, they are free.
Hello poiupoiu,

Yep, we can send you moneyback, can you please send your account login to support@betburger.com
The problem was fixed.

Thanks,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Oct 15, 2014 8:14 pm

Betburger what is your comment about this problem overall? 365 is a major bookie for everyone are you working on it are you willing to do any good gesture for the problem that fucked many ppl?
Don't speak for something you have no clue.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Oct 16, 2014 5:52 am

Hello,

Yesterday there were problems with Bet365 XML feed that we are receiving from them.
The problem occurred during 2 hours, we have problems with number of events for different types of sports that we were receiving from their feed. In result we didn't get full feed.
After 2 hours bad work, the problem eliminated by itself.

Sorry for inconvenience,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Oct 16, 2014 2:03 pm

I was wondering if it is the norm to wait a full working day,for a straightforward question i asked through the site ? if it is the case then your customer service really needs looking at.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Oct 16, 2014 2:19 pm

nicobuss wrote: I was wondering if it is the norm to wait a full working day,for a straightforward question i asked through the site ? if it is the case then your customer service really needs looking at.
Hello nicobuss,

Can you please duplicate your question to support@betburger.com
Because we can't find it.

Thanks,
BetBurger Team

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