As we have already said above, the clearer would be described the problem, the faster we can solve it. It would be best to indicate bookmakers you’re having issues with, Live or Prematch, what exactly is wrong, etc.
Moreover, there are problems which we are unable to solve right away, and we've updated our customers about them. If you do not want to lose your balance or subscription duration, while a certain one bookmaker is unavailable, kindly make sure to freeze your account.
As for the price increase, please be advised that we have not increased the prices for a while.