For example, you added American books to compete with oddsjam.
And then when the service is not fully functional, prices should not be increased as you have done, on the contrary prices should be reduced, at least for old customers.
BetBurger wrote: ↑Tue Jun 21, 2022 5:50 pmThank you for sharing your feedback with us.madridking wrote: ↑Tue Jun 21, 2022 4:49 pmHi,
Betclic scanning is bad. The scanner detects false values and also closed odds (see attachment).
Issue reported several times since several months. Nothing is done.
Nothing is improving unfortunately. Apart from the addition of new local bookmakers to attract more customers.
We have always supported you, especially in difficult times, but we all here have the impression of paying for a service that deteriorates over time, the issues we report to you are not dealt with or dealt with very late.
The quality / price ratio has become very disappointing.
We totally understand your frustration and will try to give you as much information as possible concerning your query.
Our team will definitely check the scanning of Betclic and do its best to restore proper scanning.
As for quality and price, it all depends on different factors. We're expanding our services, which is quite logical. But taking into account the specific nature of the sports betting sphere, it's sometimes complicated to maintain all bookmakers operational.
Not only because of our actions but because most of them are trying to suspend access to their feed and block the parsing.
These are the problems that we're facing right now with many bookmakers, and this currently being the main reason for some complications. Also, all the bookmakers have priority status that may obviously differ from what you like to be presented to you as a customer. Anyway, we'll try to do our utmost to provide you with the best service possible to the best of our ability.
Thank you so much for your understanding and patience.