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BetBurger.com - Your ideas, propositions and conserns!

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nicobuss
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Oct 16, 2014 2:27 pm

Thanks for your swift response,email sent.
nicobuss
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Oct 16, 2014 6:17 pm

Thanks for getting back to me,via email :) pleased with the service so far,hoping for a busy weekend :)
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Oct 16, 2014 7:25 pm

Can you add the filter settings to remove only middles from a group ?
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 17, 2014 7:38 am

w62upr wrote: Can you add the filter settings to remove only middles from a group ?
Hello w62upr,

I'm sorry, for the delay with response. We write down this functionality, so we will investigate this and add to our working process queue.

Thanks,
BetBurger Team
Thordin
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 17, 2014 9:18 am

Boyle seems to come and go this morning, and i think ladbrokes as well
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 17, 2014 10:23 am

Thordin wrote: Boyle seems to come and go this morning, and i think ladbrokes as well
Hello Thordin,

Everything in this live come and go sometimes, nothing is permanent.  :)
Can you please next time give us more details about the problem, because for now it's hard to understand what have happened.

Thanks,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 17, 2014 5:45 pm

t's something strange with my account
When i want to login, sometimes, in the space where need to be my mail , there are another name. About 10 minutes ago was  ....about 2 days was another strange email!
Happened to someone else this strange things?
I'm afraid not to be some hacker or enyelse to hack my skrill acount with these.
I ask the betburger user if the email "" is your client!??It is not, means that this email is spam or hacker!
Last edited by fafu on Fri Oct 17, 2014 5:46 pm, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 17, 2014 5:50 pm

Can you please write with your account and details of this problem to support@betburger.com

Thanks,
BetBurger Team
fafu
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 17, 2014 5:51 pm

betburger wrote: Can you please write with your account and details of this problem to support@betburger.com

Thanks,
BetBurger Team
ok,in 5 minutes but when i write to suport by my email, you have hard answer
Last edited by fafu on Fri Oct 17, 2014 5:54 pm, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 17, 2014 9:08 pm

fafu wrote: t's something strange with my account
When i want to login, sometimes, in the space where need to be my mail , there are another name. About 10 minutes ago was  ....about 2 days was another strange email!
Happened to someone else this strange things?
I'm afraid not to be some hacker or enyelse to hack my skrill acount with these.
I ask the betburger user if the email "" is your client!??It is not, means that this email is spam or hacker!
This has happened to me several times,I presumed it was other users accounts as it also happened after changing filters sometimes and I would have other users mulitfilters instead of my own.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 18, 2014 6:04 am

Hello guys,

Problem with unfamiliar multifilters was fixed about 3 weeks ago.
There were bugs in cache system, so filters works perfectly now.

Now we are working on this strange bug with another e-mail in login field on sign in form.
It's quite strange behaviour for web applications, but we will check it.

Also I ask all who met this problem write to support@betburger.com with details and screens, like fafu did.
It will be helpful.

Thanks,
BetBurger Team
axeli17
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 18, 2014 7:03 am

Skaggerak wrote:
fafu wrote: t's something strange with my account
When i want to login, sometimes, in the space where need to be my mail , there are another name. About 10 minutes ago was  ....about 2 days was another strange email!
Happened to someone else this strange things?
I'm afraid not to be some hacker or enyelse to hack my skrill acount with these.
I ask the betburger user if the email "" is your client!??It is not, means that this email is spam or hacker!

This has happened to me several times,I presumed it was other users accounts as it also happened after changing filters sometimes and I would have other users mulitfilters instead of my own.
Yes, happened to me once also. I thought my computer was hacked and change all passwords...good to know this is not the case.
w62upr
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Oct 19, 2014 12:21 am

Old incorrect arbs are sometimes displayed for a several seconds, and disappear soon. They show Pinnacle odds increase with ↑, but the odds have not changed at all. I confirmed this by keeping displaying the lines page. Can you check this ?

For example a arb of the following match between Pinnacle and SBO is sometimes displayed.

Rhein-Neckar Loewen -vs- Chekhovskie Medvedi
Last edited by w62upr on Sun Oct 19, 2014 1:13 am, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Oct 19, 2014 12:35 am

There is another issue with Pinnacle and GoBetGo handball moneyline. Pinnacle and GoBetGo offers either 1x2 or 12 lines on a handball match. Betburger displays a combination of Pinnacle 1(2) and GoBetGo 2(1) for the match that both bookies offer 12 lines as a arb, but this is not a arb but a polish middle. I asked both bookies how they settled 12 lines bets at the time of a draw. GoBetGo answered they refunded the stake amount, so they were same with draw no bet. On the other hand, Pinnacle answered  they regarded the 12 lines bets lost. Therefore a combination of Pinnacle 1(2) and GoBetGo 2(1) are like AH -0.5 and AH 0. This incorrect arbs are often displayed. Please fix this.
Last edited by w62upr on Sun Oct 19, 2014 12:38 am, edited 1 time in total.
Vladje
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Oct 19, 2014 6:32 am

'10bet odds already changed' EACH time....

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