Arbusers

Yes , i do confirm that live service is not scanning at all football on soft bookies like Cashpoint and italian bookies (goldbet sisal snai etc) ; its been like this for last 2-3 weeks.
Meanwhile, Live Ice hockey is ok.

I have set 0% min football arbs with a goldmine as Cashpoint ( i just use it as a reference to spot arbs) and normally BB screen should be flooded with Cashpoint arbs , but reality is that BB screen is completely blank all the time... its 100% sure that there is a error on live scanning.

If BB pretends that everything is ok , i dare them to attach here live arbs on cashpoint and goldbet.

Hey Jagus, you are right buddy. i was only talking about one book my bad.

There is no doubt in my mind that our forum is very centrally located in the smart gambling world worldwide. We are in position to receive data from various sources. E-wallets, agents, alert services, bot developers, you name it. At the same time being a key affiliate (if not the biggest) to all these services and companies, brings us a crystal ball where we see things others don't see.

Yes, BetBurger is not what it used to be back in 2014. But it remains the most popular alert service in the market. The second most popular alert service is way behind in terms of loyal customers. I m highlighting the word loyal because I do not count and I don't consider as of the same importance people that come, get disappointed and go. One should think, ''what are my alternatives'' and it seems to me, there are no alternatives for some people that must work under specific circumstances.

It is valuable to have a channel like this, where customers are reporting almost in real time the problems they have. It is valuable because the alert service gets informed in real time too. And it also pays a publicity price for that. You need balls, as a company and service, to sustain this publicity. Not all companies have it. We know BetBurger pays this price willingly.

We are now in 2022 and we must think in terms of 2022, even if most people (including my self) would love to get back to 2014. Like it or not, these times are difficult. There are companies that get lavish contracts in order to stop other companies providing a service. We had the cookies industry, followed by the Big Data industry and now we are facing the antibot, antiAPI, anti scrapping industries flourishing and getting rich. Lets call them antiall industry.

That's life guys. Now, what are you going to do?

I will tell you what we (arbusers) are doing. We help to the maximum extend this smart gambling world to survive. We talk with BetBurger and we bring to their attention things they should focus on. If asked we would do the same with every service/company that stays at the same side. At the same time we stop education that would further educate the antiAll industry to harm us. We all need to pass to the other side in one piece and not wrecked and fragmented.

That said, we believe we passed enough data, and info to BetBeburger and we believe it is a matter of time until the service gets much better than what it is today.

Is it possible for any bookmaker to filtre which sports they will scan? example, i dont have bet365b available but i want see arbs that they create in football with other soft bookies to take advantage from those soft bookies

how often burger refresh page or scanning? i have setup to auto refresh but it refreshes maybe 1 time in minute, so i have to refresh manually. thats not normally, bad service for big money

Narkis wrote: Is it possible for any bookmaker to filtre which sports they will scan? example, i dont have bet365b available but i want see arbs that they create in football with other soft bookies to take advantage from those soft bookies

Yes, it is totally possible! What you need to do is to set up a new Multifilter and specify the desired sports feeds there. Hope it makes sense!

Narkis wrote: ↑

Wed Nov 09, 2022 1:10 pm

how often burger refresh page or scanning? i have setup to auto refresh but it refreshes maybe 1 time in minute, so i have to refresh manually. thats not normally, bad service for big money

You can check the scanning updates of each separate bookmaker by clicking on the clock symbol at the left top corner (check the image). Here are the links for your convenience! Prematch: https://www.betburger.com/main/scans; Live: https://www.betburger.com/main/scans_live
One of our main goals is to be transparent, so we do not hide the update time from our customers. Please, check the list of the up-to-date update time by clicking on the clock symbol or via the links!

okay, you scan bookies every few seconds, but why arbs dont update automatic? auto update is not working correctly? because if i turn it off and on, i see in moment many new arbs, but the old ones are standing for 60-70sec and not updating automatic!

Narkis wrote: ↑

Wed Nov 09, 2022 3:26 pm

okay, you scan bookies every few seconds, but why arbs dont update automatic? auto update is not working correctly? because if i turn it off and on, i see in moment many new arbs, but the old ones are standing for 60-70sec and not updating automatic!

The scanning results are updating automatically if you have selected auto-update. If the update does not occur, there may be problems with the browser. In this case, we advise you to try and use a different one. If the problem is still relevant, please, clarify the email address, which you use for your personal account, so we could check if the problem is on our side.

Good evening, Betburger, I understand and know how difficult it is to manage a service like yours with all the features and bookmakers you offer; it may be that the scanning of the books occasionally has problems and that you do everything possible to fix it as soon as possible.

However, one thing that is fundamental and cannot fail to work if you want to offer a service that is minimally manageable is the "Matches On Break" function. Without this the live service becomes almost useless, in particular for tennis but also for other sports (excluding soccer). Betburger is number one and you can't do without it for those interested in other live sports besides football.

For the latter the "matches on break" function is clearly less important, and on this you have competitors.

So a piece of advice from a customer who values ​​and appreciates you. Great attention to the "matches on break" function on secondary sports. It is your "ace in the hole" and an absolutely necessary feature for your users.

Best regards.

pkpunter wrote: ↑

Wed Nov 16, 2022 10:49 pm

Good evening, Betburger, I understand and know how difficult it is to manage a service like yours with all the features and bookmakers you offer; it may be that the scanning of the books occasionally has problems and that you do everything possible to fix it as soon as possible.

However, one thing that is fundamental and cannot fail to work if you want to offer a service that is minimally manageable is the "Matches On Break" function. Without this the live service becomes almost useless, in particular for tennis but also for other sports (excluding soccer). Betburger is number one and you can't do without it for those interested in other live sports besides football.

For the latter the "matches on break" function is clearly less important, and on this you have competitors.

So a piece of advice from a customer who values ​​and appreciates you. Great attention to the "matches on break" function on secondary sports. It is your "ace in the hole" and an absolutely necessary feature for your users.

Best regards.

Hello pkpunter,

We highly appreciate your understanding and your positive feedback! We'll try to do everything possible to help you with your request.

Our team has checked the functionality of the mentioned option and there is one similar issue, which we're taking care of as of now. But this issue belongs to only a few arbs that may appear in the scanner. So in view of the above-mentioned info, would you kindly give us more context on the problem?

good evening, thanks for the answer first of all, as far as I am concerned it is mainly tennis, where it happens to me several times during the day lately to receive alerts for example about a match that is 30-15 in the game. The same for hockey and basketball not in time out or interval. I took the liberty of pointing this out to you because it is a recent thing. In general, it worked very well for months. Thanks again for the effort. Have a good job and have a nice day.

pkpunter wrote: ↑

Thu Nov 17, 2022 4:18 pm

good evening, thanks for the answer first of all, as far as I am concerned it is mainly tennis, where it happens to me several times during the day lately to receive alerts for example about a match that is 30-15 in the game. The same for hockey and basketball not in time out or interval. I took the liberty of pointing this out to you because it is a recent thing. In general, it worked very well for months. Thanks again for the effort. Have a good job and have a nice day.

Thank you for the details. Yes, that's exactly the issue we're dealing with right now. We appreciate your assistance and would do everything possible to fix it ASAP. Have a great weekend ahead!

good morning. ok thanks, it seems to me already improved.

After informing you 1) via mail, 2) through your megaphone tool (as you suggested), months ago for the first time, and repeat and repeat, let's see if the forum can be a good way to fix this issue.
Why do you keep considering 1 of 1x2 as 1 moneyline? on Planet?
If the match ends in draw we lose on planet and get refunded on betfair.
This problem is not due to bookies shield, it is wrongly matched by you.
Same problem on Goldbet, several emails in the past to ask you to remove these wrong surebets.
It's not the issue himself, I'm able to avoid to bet, it's time I lose to continue sending you documents and nothing change.