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BetBurger.com - Your ideas, propositions and conserns!

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sage44
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Feb 23, 2023 3:57 am

BetBurger wrote:
Wed Feb 22, 2023 2:50 pm
sage44 wrote:
Wed Feb 22, 2023 2:23 pm
Bookmaker/BetCRIS scanning is now OFF, it doesn't even show on the list of Betburger's bookmakers now. Why is that?

BetCRIS scanning was never good, as it only scanned the selections on the main page, and not all the selections of the event.

This bookmaker is a vital part of my strategy, is this a permanent removal, or it is only temporarily shut down?
Unfortunately, we have scanning issues with Bookmaker which is why it was temporarily disabled. The task to investigate the reported issue has been already set; our tech team is working on restoring this bookmaker. Appreciate your patience.
Please take the opportunity to take a deep look and improve BetCRIS live scanning. As i said earlier, the scanning was always slow and pretty bad as it only showed the selections that were immediately visible in the main webpage of the LIVE events. I already contacted suport regarding this a long time ago, but with no results. I am 100% sure that if BetCRIS live scanning worked as intended, people would see the value that this bookmaker has to offer, especially considering that they are very tolerant regarding betting limitation. On top of that, i could not find any other alert services that provide their scanning.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Feb 23, 2023 7:48 am

sage44 wrote:
Thu Feb 23, 2023 3:57 am
BetBurger wrote:
Wed Feb 22, 2023 2:50 pm
sage44 wrote:
Wed Feb 22, 2023 2:23 pm
Bookmaker/BetCRIS scanning is now OFF, it doesn't even show on the list of Betburger's bookmakers now. Why is that?

BetCRIS scanning was never good, as it only scanned the selections on the main page, and not all the selections of the event.

This bookmaker is a vital part of my strategy, is this a permanent removal, or it is only temporarily shut down?
Unfortunately, we have scanning issues with Bookmaker which is why it was temporarily disabled. The task to investigate the reported issue has been already set; our tech team is working on restoring this bookmaker. Appreciate your patience.
Please take the opportunity to take a deep look and improve BetCRIS live scanning. As i said earlier, the scanning was always slow and pretty bad as it only showed the selections that were immediately visible in the main webpage of the LIVE events. I already contacted suport regarding this a long time ago, but with no results. I am 100% sure that if BetCRIS live scanning worked as intended, people would see the value that this bookmaker has to offer, especially considering that they are very tolerant regarding betting limitation. On top of that, i could not find any other alert services that provide their scanning.
Appreciate your comments. I've forwarded it to our tech team, they will take into account your feedback.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Feb 26, 2023 11:37 am

bet365 not working properly prematch surebet... there is delay and odds are changed already
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Feb 26, 2023 5:10 pm

macola wrote:
Sun Feb 26, 2023 11:37 am
bet365 not working properly prematch surebet... there is delay and odds are changed already
Thank you for bringing this matter to our attention. Periodically, delays may occur. But now we don’t observe any particular problems with bet365 (not reserve) prematch scanning.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Feb 26, 2023 6:33 pm

there are...
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Feb 27, 2023 7:23 am

macola wrote:
Sun Feb 26, 2023 6:33 pm
there are...
In this case, could you please provide us with definite examples, so we would be able to assist you better?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Feb 27, 2023 5:41 pm

Good evening Mr. Betburger,
I was wondering if there was any news on the timing of bringing Betpoint.it back up and running,
it hasn't been working for more than ten days now.
Also usual request if you can align the pre match reading of Snai.it ? But maybe you are working on it?
I've noticed significantly fewer incorrect reports but still not a correct report.... from pre-match,
live works very well. Thank you always for your kind attention and congratulations for your work.
Kind Regards
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Feb 28, 2023 7:49 am

pkpunter wrote:
Mon Feb 27, 2023 5:41 pm
Good evening Mr. Betburger,
I was wondering if there was any news on the timing of bringing Betpoint.it back up and running,
it hasn't been working for more than ten days now.
Also usual request if you can align the pre match reading of Snai.it ? But maybe you are working on it?
I've noticed significantly fewer incorrect reports but still not a correct report.... from pre-match,
live works very well. Thank you always for your kind attention and congratulations for your work.
Kind Regards
Hi! Unfortunately, we do not have a specific timeframe for restoring the Betpoint. This task has a medium priority, so we cannot promise that it will be done anytime soon. However, this bookmaker is important to us so our tech team will work on the following issue for sure. As to Snai, it has a similar problem - the task to investigate the scanning issue has been already set but at the moment we have no deadline for the resolution of this problem. Appreciate your patience and understanding.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Mar 01, 2023 5:18 pm

More than a week has passed and Bookmaker/BetCRIS live scanning is still offline. Is this being worked on? When can we expect to be online again?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Mar 01, 2023 5:43 pm

sage44 wrote:
Wed Mar 01, 2023 5:18 pm
More than a week has passed and Bookmaker/BetCRIS live scanning is still offline. Is this being worked on? When can we expect to be online again?
Unfortunately, the BookMaker is still in the process of being restored and we do not have a specific deadline for this task. Please, know that our team is working on this case.

My sincere apologies for any inconvenience. Appreciate your patience.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Mar 03, 2023 7:50 am

20 arbs on page at prematch section is a very low amount, it need to be increased at least to 50
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Mar 03, 2023 8:42 am

francescosol wrote:
Fri Mar 03, 2023 7:50 am
20 arbs on page at prematch section is a very low amount, it need to be increased at least to 50
Thank you for the feedback! We will forward it to our Product Team.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Mar 03, 2023 11:21 am

francescosol wrote:
Fri Mar 03, 2023 7:50 am
20 arbs on page at prematch section is a very low amount, it need to be increased at least to 50
If you remove uninteresting/unnecessary arbs from the scanner (using the "Hide arbs" option), new ones will automatically appear instead of the removed arbs. In this case, there will always be 20 new up-to-date arbs. Thus, we do not think that 50 arb's display will benefit the functionality of the scanner. If you have any thoughts on this matter, we are more than happy to hear them!
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Mar 03, 2023 8:22 pm

BetBurger wrote:
Fri Mar 03, 2023 11:21 am
francescosol wrote:
Fri Mar 03, 2023 7:50 am
20 arbs on page at prematch section is a very low amount, it need to be increased at least to 50
If you remove uninteresting/unnecessary arbs from the scanner (using the "Hide arbs" option), new ones will automatically appear instead of the removed arbs. In this case, there will always be 20 new up-to-date arbs. Thus, we do not think that 50 arb's display will benefit the functionality of the scanner. If you have any thoughts on this matter, we are more than happy to hear them!
i do this all the time and its frustrating every time hide and hide and hide, repeat hide again
50 is the minimum, why betonvalue have 200 and you 20 only?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Mar 04, 2023 12:29 am

BetBurger wrote:
Tue Feb 28, 2023 7:49 am
pkpunter wrote:
Mon Feb 27, 2023 5:41 pm
Good evening Mr. Betburger,
I was wondering if there was any news on the timing of bringing Betpoint.it back up and running,
it hasn't been working for more than ten days now.
Also usual request if you can align the pre match reading of Snai.it ? But maybe you are working on it?
I've noticed significantly fewer incorrect reports but still not a correct report.... from pre-match,
live works very well. Thank you always for your kind attention and congratulations for your work.
Kind Regards
Hi! Unfortunately, we do not have a specific timeframe for restoring the Betpoint. This task has a medium priority, so we cannot promise that it will be done anytime soon. However, this bookmaker is important to us so our tech team will work on the following issue for sure. As to Snai, it has a similar problem - the task to investigate the scanning issue has been already set but at the moment we have no deadline for the resolution of this problem. Appreciate your patience and understanding.
Good evening, I understood and understand that the priority for re-establishing betpoint .it on live for you is medium-low but for me and my friends it is an important slice of operations on live, let's say it is a good 65%-70% ; it is now since February 12th that lacks and we have stagnant money and significantly reduced operations on a fully paid live subscription. Always with the utmost respect for your work, knowing that you have many commitments and with gratitude for what you make available, I just take the liberty of simply remembering it. Thank you. cordial greetings

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