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BetBurger.com - Your ideas, propositions and conserns!

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doncht
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Oct 19, 2014 12:31 pm

I think it happens sporadically. Not really sure though if support already knows about this..
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Oct 20, 2014 10:32 am

w62upr wrote: There is another issue with Pinnacle and GoBetGo handball moneyline. Pinnacle and GoBetGo offers either 1x2 or 12 lines on a handball match. Betburger displays a combination of Pinnacle 1(2) and GoBetGo 2(1) for the match that both bookies offer 12 lines as a arb, but this is not a arb but a polish middle. I asked both bookies how they settled 12 lines bets at the time of a draw. GoBetGo answered they refunded the stake amount, so they were same with draw no bet. On the other hand, Pinnacle answered  they regarded the 12 lines bets lost. Therefore a combination of Pinnacle 1(2) and GoBetGo 2(1) are like AH -0.5 and AH 0. This incorrect arbs are often displayed. Please fix this.
Hello w62upr,

We've checked this issue and see that data parses correctly, can you please provide us with screenshot.
Better use support@betburger.com for it.

Thanks,
BetBurger Team
Vladje
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 24, 2014 10:24 am

Hi betburger,

3th time I make this comment. '10bet odds already changed'  like each time I go after a surebet where 10bet is involved.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 24, 2014 11:01 am

Vladje wrote: Hi betburger,

3th time I make this comment. '10bet odds already changed'  like each time I go after a surebet where 10bet is involved.
Hello Vladje,

Can you please specify are you using Live or Pre-match services?
Also the better way to write about the problem is using contact form on website or write to support@betburger.com

Thanks,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 24, 2014 11:37 am

Hi there,

Its pre-match. Basically every surebet that 10bet is involved with. Okay i`ll use intern contact service netx time.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 24, 2014 12:15 pm

Vladje wrote: Hi there,

Its pre-match. Basically every surebet that 10bet is involved with. Okay i`ll use intern contact service netx time.
We've checked arbs with 10bet, for now all odds are actual.
Can you please next time send screen with arb and screen with odd on 10bet to support@betburger.com

Thanks,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Oct 27, 2014 6:51 pm

Sure, if i use 10bet again and same problem occurs then i`ll make a screenshot.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Oct 27, 2014 7:47 pm

betburger wrote:
w62upr wrote: There is another issue with Pinnacle and GoBetGo handball moneyline. Pinnacle and GoBetGo offers either 1x2 or 12 lines on a handball match. Betburger displays a combination of Pinnacle 1(2) and GoBetGo 2(1) for the match that both bookies offer 12 lines as a arb, but this is not a arb but a polish middle. I asked both bookies how they settled 12 lines bets at the time of a draw. GoBetGo answered they refunded the stake amount, so they were same with draw no bet. On the other hand, Pinnacle answered  they regarded the 12 lines bets lost. Therefore a combination of Pinnacle 1(2) and GoBetGo 2(1) are like AH -0.5 and AH 0. This incorrect arbs are often displayed. Please fix this.
Hello w62upr,

We've checked this issue and see that data parses correctly, can you please provide us with screenshot.
Better use support@betburger.com for it.

Thanks,
BetBurger Team
Hello BetBurger Team,

Thank you for your reply.

I did not see this issue last weekend. I'll send you a screenshot if find the issue again.

Thanks
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Oct 28, 2014 9:19 am

This is excellent. I want to remind to people that horces are very volatile markets and requests nerves from you. Also, In some bookmakers this is the fastest way to get limites, but, why not to try it when you know that you will be limited before the 3rd bet!!!
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Oct 28, 2014 12:58 pm

Hello. Yesterday at nighttime there was some kind of bug with betburgers for me, I didn't see books in the bookmaker window any more. Today I came to betburger again and it is still the same problem there..

I can't choose any books for the filter. I also tried a different browser/IP and a different computer but this is still how I see the window. Is this a problem at your end?
Are you planning to fix this any time soon?

Thank you.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Oct 28, 2014 1:05 pm

DonkeyKong wrote: Hello. Yesterday at nighttime there was some kind of bug with betburgers for me, I didn't see books in the bookmaker window any more. Today I came to betburger again and it is still the same problem there.

I can't choose any books for the filter. I also tried a different browser/IP and a different computer but this is still how I see the window. Is this a problem at your end?
Are you planning to fix this any time soon?

Thank you.
Hello DonkeyKong,

This problem occurred with free accounts, we're working on it now, it will be fixed in nearest hours.

Thanks,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Oct 28, 2014 1:16 pm

Thanks for the confirmation. At least users won't spend hours looking for a fix for this. :)
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Oct 28, 2014 1:22 pm

The problem with disappeared bookmakers in Bookmakers filter for free accounts was fixed.

Sorry for inconvenience,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Oct 29, 2014 4:43 pm

There are problems with Pinnacle live, showing goal lines as corner lines.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Oct 29, 2014 5:31 pm

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These bookies are all for pre-match arbs? Or there are more?
I think there are more,but I don't see them to check...

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