Arbusers

there is no problem it was just a suggestion, give me a screenshot of what you don't understand, don't you know that the minor markets on planetwin are at least triple? only intuitively having a symbol on the alert one could decide whether to leave it out as a minimum triple (parley arbing or value whatever you want) or do it in single if allowed, I think anyone who reads has understood what we are talking about, then answer me no we are not interested and let's do it sooner, without writing so many poems and screenshots. thanks for your attention . Happy Sunday

pkpunter wrote: ↑

Sun Jun 18, 2023 3:34 pm

there is no problem it was just a suggestion, give me a screenshot of what you don't understand, don't you know that the minor markets on planetwin are at least triple? only intuitively having a symbol on the alert one could decide whether to leave it out as a minimum triple (parley arbing or value whatever you want) or do it in single if allowed, I think anyone who reads has understood what we are talking about, then answer me no we are not interested and let's do it sooner, without writing so many poems and screenshots. thanks for your attention . Happy Sunday

Dear customer, we are doing our best to make the experience of our customers with our service the best, and this case isn’t an exception, however, mind that in order to help you, first we have to understand your request correctly to avoid misunderstandings, and in case we ask for the clarification it means that for us your question or suggestion isn't fully clear, it’s physically impossible to keep track of half a million arbs, and problems that we and our customers face every day.
So, once again, please, provide us with the examples of markets you are talking about, and we'll definitely consider them.
Hope for your understanding and kind reply

I was just wondering if there was the possibility of diversifying the alert with a symbol when it's triple and when it's single

pkpunter wrote: ↑

Sun Jun 18, 2023 10:57 pm

I was just wondering if there was the possibility of diversifying the alert with a symbol when it's triple and when it's single

Dear Customer,

At the moment, we do not have the possibility to diversify the notification with a special symbol when it is triple, and when it is a single output. However, I've passed your suggestion to our product team, and they will study this question.

good improvement of snai pre match scan , well done !

pkpunter wrote: ↑

Tue Jun 20, 2023 3:04 pm

good improvement of snai pre match scan , well done !

The thing is that the clone we're scanning Snai from has issues not compatible with the correct display of data, which is why the bookie is currently disabled. In case the scanning source is available for scanning, the bookie would be restored in our system.

BetBurger wrote: ↑

Tue Jun 20, 2023 5:44 pm

pkpunter wrote: ↑

Tue Jun 20, 2023 3:04 pm

good improvement of snai pre match scan , well done !

The thing is that the clone we're scanning Snai from has issues not compatible with the correct display of data, which is why the bookie is currently disabled. In case the scanning source is available for scanning, the bookie would be restored in our system.

You give the same answer in sportsbet. Is the clone that important? If there is no clone of the sites, won't these problems be solved? So I think you should find a clone-free solution now.

BetBurger wrote: ↑

Tue Jun 20, 2023 5:44 pm

pkpunter wrote: ↑

Tue Jun 20, 2023 3:04 pm

good improvement of snai pre match scan , well done !

The thing is that the clone we're scanning Snai from has issues not compatible with the correct display of data, which is why the bookie is currently disabled. In case the scanning source is available for scanning, the bookie would be restored in our system.

I was not being ironic , snai is present and works well , you have not removed it , I fear that whoever writes here instead of BB does not always know what happens on the software , so perhaps we sometimes do not understand each other , mine was not a criticism but a compliment, just not to complain only about what's wrong but also compliment when things work well.

Ahmet wrote: ↑

Tue Jun 20, 2023 6:39 pm

BetBurger wrote: ↑

Tue Jun 20, 2023 5:44 pm

pkpunter wrote: ↑

Tue Jun 20, 2023 3:04 pm

good improvement of snai pre match scan , well done !

The thing is that the clone we're scanning Snai from has issues not compatible with the correct display of data, which is why the bookie is currently disabled. In case the scanning source is available for scanning, the bookie would be restored in our system.

You give the same answer in sportsbet. Is the clone that important? If there is no clone of the sites, won't these problems be solved? So I think you should find a clone-free solution now.

Dear Ahmet,
Thank you for your message. Yes, our technical team is working on the task to restore the scanning of Sportsbet.io. However, currently, no solution to the occurred issue has been found so far. Hope for your understanding in this matter.

pkpunter wrote: ↑

Tue Jun 20, 2023 11:22 pm

BetBurger wrote: ↑

Tue Jun 20, 2023 5:44 pm

pkpunter wrote: ↑

Tue Jun 20, 2023 3:04 pm

good improvement of snai pre match scan , well done !

The thing is that the clone we're scanning Snai from has issues not compatible with the correct display of data, which is why the bookie is currently disabled. In case the scanning source is available for scanning, the bookie would be restored in our system.

I was not being ironic , snai is present and works well , you have not removed it , I fear that whoever writes here instead of BB does not always know what happens on the software , so perhaps we sometimes do not understand each other , mine was not a criticism but a compliment, just not to complain only about what's wrong but also compliment when things work well.

Dear Customer,
Thank you for your kind message I'll be sure to pass it on to my colleagues

I used to be a ValueBet user, but with the bundling with surebet my price has tripled and I can no longer afford such an expensive subscription.

Tblaugrana wrote: ↑

Wed Jun 21, 2023 7:12 am

I used to be a ValueBet user, but with the bundling with surebet my price has tripled and I can no longer afford such an expensive subscription.

Dear Customer,
Thank you for sharing your honest feedback with us! Please reach out to our support team via email so that we could consider providing you with a discount for your next purchase

BetBurger wrote: ↑

Fri Jun 16, 2023 2:31 pm

alealeale wrote: ↑

Fri Jun 16, 2023 1:37 pm

not only pinnacle...right now I've found another bug between eurobet and planet.
See on the top of the software page...as soon as surebet appeared I blocked it clicking on the percentual but after few seconds it disappeared from the core of the page
(if you zoom 4x the browser page it gets visible)

Appreciate you providing the example. All of the mentioned bookies will be investigated by our tech team.

Are you working on it? This moment a huge surebet between bet365 and planet disappeared, I run to both bookies and placed it despite BB missing.
The problem is on the whole kind of market, never mind the bookies, it has happening for YEARS on pinnacle odds, bet365, soft bookies...

Cashpoint prematch is completly off.

Please fix and don't ask for screenshots, its impossible to miss (1st goal market, exactly goals market ect)

Thank you

alealeale wrote: ↑

Wed Jun 21, 2023 3:32 pm

BetBurger wrote: ↑

Fri Jun 16, 2023 2:31 pm

alealeale wrote: ↑

Fri Jun 16, 2023 1:37 pm

not only pinnacle...right now I've found another bug between eurobet and planet.
See on the top of the software page...as soon as surebet appeared I blocked it clicking on the percentual but after few seconds it disappeared from the core of the page
(if you zoom 4x the browser page it gets visible)

Appreciate you providing the example. All of the mentioned bookies will be investigated by our tech team.

Are you working on it? This moment a huge surebet between bet365 and planet disappeared, I run to both bookies and placed it despite BB missing.
The problem is on the whole kind of market, never mind the bookies, it has happening for YEARS on pinnacle odds, bet365, soft bookies...

Thank you so much for describing this issue in detail. Our tech team is working on this problem, appreciate your patience!