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BetBurger.com - Your ideas, propositions and conserns!

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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Aug 18, 2023 7:55 pm

Ahmet wrote:
Fri Aug 18, 2023 5:03 pm
I think you should remove betsson from the list as you did sportsbet. because this is your solution. Look, betsson has a problem too.
betburger
We appreciate your assistance very much. Our guys will definitely give it a closer look.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Aug 19, 2023 2:10 pm

BetBurger wrote:
Fri Aug 18, 2023 7:55 pm
Ahmet wrote:
Fri Aug 18, 2023 5:03 pm
I think you should remove betsson from the list as you did sportsbet. because this is your solution. Look, betsson has a problem too.
betburger
We appreciate your assistance very much. Our guys will definitely give it a closer look.
thanks for ruining the weekend, hope you fix it in the newsletter that's out for the week
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Aug 20, 2023 8:00 am

Ahmet wrote:
Sat Aug 19, 2023 2:10 pm
BetBurger wrote:
Fri Aug 18, 2023 7:55 pm
Ahmet wrote:
Fri Aug 18, 2023 5:03 pm
I think you should remove betsson from the list as you did sportsbet. because this is your solution. Look, betsson has a problem too.
betburger
We appreciate your assistance very much. Our guys will definitely give it a closer look.
thanks for ruining the weekend, hope you fix it in the newsletter that's out for the week
This bookie was disabled from our scanning due to technical difficulties that we couldn’t overcome immediately, however, the task to restore the Betsson bookie has a high priority, which means our team will do everything we can to restore the mentioned bookie as soon as possible. Your patience is appreciated.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Aug 20, 2023 3:19 pm

Cloudbet and Pinnacle, again, arriving late with odds already destroyed...
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Aug 20, 2023 4:42 pm

Ebisu wrote:
Sun Aug 20, 2023 3:19 pm
Cloudbet and Pinnacle, again, arriving late with odds already destroyed...
Per your request, we have checked the scanning of mentioned bookies, and currently, we do not observe delays in the scanning of these two bookmakers. The odds are relevant. If you have similar problems, please send an example with a screenshot.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Aug 22, 2023 11:15 pm

cloudbet scanner. in example for the match switzerland (w) vs bulgaria (w) and outcome TO(4) - Sets - regular time you showed a 10,71% valuebet with Odds 3,239

odds in that moment in cloudbet were "price":"2.1"
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Aug 23, 2023 6:46 am

Ebisu wrote:
Tue Aug 22, 2023 11:15 pm
cloudbet scanner. in example for the match switzerland (w) vs bulgaria (w) and outcome TO(4) - Sets - regular time you showed a 10,71% valuebet with Odds 3,239

odds in that moment in cloudbet were "price":"2.1"
We appreciate you bringing this matter to our attention. We have passed all the details to our technical team. The problem would be investigated
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Aug 23, 2023 1:52 pm

BetBurger wrote:
Wed Aug 23, 2023 6:46 am
Ebisu wrote:
Tue Aug 22, 2023 11:15 pm
cloudbet scanner. in example for the match switzerland (w) vs bulgaria (w) and outcome TO(4) - Sets - regular time you showed a 10,71% valuebet with Odds 3,239

odds in that moment in cloudbet were "price":"2.1"
We appreciate you bringing this matter to our attention. We have passed all the details to our technical team. The problem would be investigated
again for cloudbet...

League: Spain. Segunda Division B
Event: cd alcoyano vs atletico sanluqueno
Market: AH1(-1) - regular time
Cloudbet
Odds: 2,84

real odds in cloudbet were already 2.10 at the moment you show the valuebet
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Aug 23, 2023 2:21 pm

Ebisu wrote:
Wed Aug 23, 2023 1:52 pm
BetBurger wrote:
Wed Aug 23, 2023 6:46 am
Ebisu wrote:
Tue Aug 22, 2023 11:15 pm
cloudbet scanner. in example for the match switzerland (w) vs bulgaria (w) and outcome TO(4) - Sets - regular time you showed a 10,71% valuebet with Odds 3,239

odds in that moment in cloudbet were "price":"2.1"
We appreciate you bringing this matter to our attention. We have passed all the details to our technical team. The problem would be investigated
again for cloudbet...

League: Spain. Segunda Division B
Event: cd alcoyano vs atletico sanluqueno
Market: AH1(-1) - regular time
Cloudbet
Odds: 2,84

real odds in cloudbet were already 2.10 at the moment you show the valuebet
Indeed, delays are happening from time to time in odds update. So far, we've reset the bookmaker, but we will also monitor its scanning. If there are still similar delays, we will assign the task to the tech team to investigate and eliminate this issue.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Aug 23, 2023 4:20 pm

BetBurger wrote:
Wed Aug 23, 2023 2:21 pm
Ebisu wrote:
Wed Aug 23, 2023 1:52 pm
BetBurger wrote:
Wed Aug 23, 2023 6:46 am


We appreciate you bringing this matter to our attention. We have passed all the details to our technical team. The problem would be investigated
again for cloudbet...

League: Spain. Segunda Division B
Event: cd alcoyano vs atletico sanluqueno
Market: AH1(-1) - regular time
Cloudbet
Odds: 2,84

real odds in cloudbet were already 2.10 at the moment you show the valuebet
Indeed, delays are happening from time to time in odds update. So far, we've reset the bookmaker, but we will also monitor its scanning. If there are still similar delays, we will assign the task to the tech team to investigate and eliminate this issue.
Delays ruin service if that "time to time" become very often. Thank you for resetting that bookmarker and monitor the Cloudbet scanner.

I will post here if I find something similar again in order to help you find the issue and resolve it.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Aug 24, 2023 6:36 am

Ebisu wrote:
Wed Aug 23, 2023 4:20 pm
BetBurger wrote:
Wed Aug 23, 2023 2:21 pm
Ebisu wrote:
Wed Aug 23, 2023 1:52 pm


again for cloudbet...

League: Spain. Segunda Division B
Event: cd alcoyano vs atletico sanluqueno
Market: AH1(-1) - regular time
Cloudbet
Odds: 2,84

real odds in cloudbet were already 2.10 at the moment you show the valuebet
Indeed, delays are happening from time to time in odds update. So far, we've reset the bookmaker, but we will also monitor its scanning. If there are still similar delays, we will assign the task to the tech team to investigate and eliminate this issue.
Delays ruin service if that "time to time" become very often. Thank you for resetting that bookmarker and monitor the Cloudbet scanner.

I will post here if I find something similar again in order to help you find the issue and resolve it.
Appreciate your help!
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Aug 27, 2023 5:44 pm

I'm paying 160 euros for this shit ???
Aren't you ashamed ?

Now be sure you lost me as customer !
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Aug 28, 2023 7:46 am

ylinescu wrote:
Sun Aug 27, 2023 5:44 pm
I'm paying 160 euros for this shit ???
Aren't you ashamed ?

Now be sure you lost me as customer !
Dear Customer,
I can understand why you’re feeling this way. However, this is a common problem with one or two markets, and it can easily be fixed by our technical team. In such a case, you can simply hide these outcomes and report the issue to us (which you have already done). Thank you for your letting us know and we hope you will find your way back to our service :)
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Aug 28, 2023 8:35 am

When you will add bookmakers from propositions page?
How many votes they must have?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Aug 28, 2023 9:15 am

czoker wrote:
Mon Aug 28, 2023 8:35 am
When you will add bookmakers from propositions page?
How many votes they must have?
At the moment, we’re not adding any new bookies, but we’re gathering requests for the future, so thank you for your suggestion/votes. As soon as any decision is made, we'll definitely let you and all other customers know.

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