Can you please write to support@betburger.comSkaggerak wrote: My commission is still automatically 6.5%
BetBurger.com - Your ideas, propositions and conserns!
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Re: BetBurger.com - Your ideas, propositions and conserns!
- Maydschi
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Re: BetBurger.com - Your ideas, propositions and conserns!
Hi Betburger!
As I see you changed Betfair commission to 5 % - but even that is way to high for some of us.
Wouldn't it be possible that you offer in the "My bookmakers" section "Betfair 2%", "Betfair 3%", "Betfair 4% and "Betfair 5%" as separate bookmakers, so that everyone can choose a commission calculated nearest to his real commission payed.
Still missing to many arbs with 5% calculated.
As I see you changed Betfair commission to 5 % - but even that is way to high for some of us.
Wouldn't it be possible that you offer in the "My bookmakers" section "Betfair 2%", "Betfair 3%", "Betfair 4% and "Betfair 5%" as separate bookmakers, so that everyone can choose a commission calculated nearest to his real commission payed.
Still missing to many arbs with 5% calculated.
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Re: BetBurger.com - Your ideas, propositions and conserns!
If it doesn't load the software too much this could be a good solution for the moment. 5% is better than 6.5% but lower would be better.Maydschi wrote: Hi Betburger!
As I see you changed Betfair commission to 5 % - but even that is way to high for some of us.
Wouldn't it be possible that you offer in the "My bookmakers" section "Betfair 2%", "Betfair 3%", "Betfair 4% and "Betfair 5%" as separate bookmakers, so that everyone can choose a commission calculated nearest to his real commission payed.
Still missing to many arbs with 5% calculated.
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Re: BetBurger.com - Your ideas, propositions and conserns!
I cannot establish a secure connection to betburger. Tried chrome and firefox. No problems with other https sites. Others with the same issue?
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Re: BetBurger.com - Your ideas, propositions and conserns!
I also have problems , i paid the live arbs on 5 march, since two days it doesn;t work anymore, i also sent two e-mails, no reply yet, very dissapointing, i pay money for nothing...
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You are right the update frequency for pre-game arbs was increased to 60 seconds.
BUT it was made only for FREE customers. For payed clients the auto update speed still the same.
The reason is that we have a lot of customers who are using service with 1% arb's limitation and this influence on payed clients.
Also after spring season we will change it back for FREE clients.
Best Regards,
BetBurger Team
Re: BetBurger.com - Your ideas, propositions and conserns!
Hello w62upr,w62upr wrote: The update interval of the surebets page below is now 1 minute.
https://www.betburger.com/arbs
It was 5-10 seconds till today. What's going on ? This is unacceptable. Please answer BetBurger Team.
You are right the update frequency for pre-game arbs was increased to 60 seconds.
BUT it was made only for FREE customers. For payed clients the auto update speed still the same.
The reason is that we have a lot of customers who are using service with 1% arb's limitation and this influence on payed clients.
Also after spring season we will change it back for FREE clients.
Best Regards,
BetBurger Team
- BetBurger
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It's sad to hear that you've sent two mails and there is still no response.
Sorry for that, can you please send me your e-mail address in PM and describe your problem.
Thanks,
BetBurger Team
Re: BetBurger.com - Your ideas, propositions and conserns!
Hello rookie88,rookie88 wrote: I also have problems , i paid the live arbs on 5 march, since two days it doesn;t work anymore, i also sent two e-mails, no reply yet, very dissapointing, i pay money for nothing...
It's sad to hear that you've sent two mails and there is still no response.
Sorry for that, can you please send me your e-mail address in PM and describe your problem.
Thanks,
BetBurger Team
- Yngwie
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Re: BetBurger.com - Your ideas, propositions and conserns!
Hello, when you will add different alarm sounds for pregame and live?