BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
Archi
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun May 03, 2015 10:32 am

Hi, I recently opened an account with Betburger. Worked fine for a couple of days but now when I try to login I receive this message ,, You have to confirm your account before continuing.''. I didn't get any confirmation link on my e-mail. I also wrote to support with no response.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun May 03, 2015 2:05 pm

two things that annoy me to no end with all these arb services:

1 they all start out very enthusiastically,  a few actually create a workable product.  then they lose interest, time, whatever. it isn't the gold mine they thought it was,  updating broken scripts is very boring,  i don't know. and the whole thing goes downhill.  every single time.
2 they refuse to focus on 1 particular type of arber, instead they try to do it all. they try to be very fast, but they also try to add every shit book from the UK to moldova  (and in the process ignoring every book that might offer some potential but requires a bit more effort to implement).  too much books slow the service down more and more, investing in speed becomes more and more costly in terms of IT and in the end nobody is happy and performance detoriates. 

why has no arb service ever tried specifically targeting the pro-crowd with a limited selection of books with excellent coverage and quick speeds. charge a hefty price tag per month to keep the amateurs out, and ignore all those whiners who want betfred or paddy power because they are too lazy to just use another cheap service that shows hundreds of betfred-arbs at any given time in the future with 1 pound limits.  it's such a  simple business model, less error-fixing all the time, less server capacity, less whining customers who bitch about sub-par paddy power coverage,  so easy.
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun May 03, 2015 2:23 pm

Hello @Archi
Thank you for contacting us! We're always ready to help you.
We did not receive your message before. Can you send your e-mail please to confirm your account? Thanks in advance.
Last edited by BetBurger on Sun May 03, 2015 2:25 pm, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun May 03, 2015 2:35 pm

@betburger
There is a growing number of complaints and constructive criticism from our members that should alert you. Thank you.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun May 03, 2015 5:40 pm

Its pretty hard for betburger to select which bookies/sports to turn off as ''secondary''.
People arb differently and might be able to get value from ''crappy'' books, in lots of ways.
I think it will create more complaints and mess with people's routines.

I dont know how the technical side, maybe more hardware/servers? And split the sports in between them, and each can buy the ones they want, making the service more expensive for the ones who want it all.
Im sure lots of people wont mind paying more for a better service.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun May 03, 2015 5:44 pm

Well to adress most of the part of the answer what i said it was sarcasm... But let's concentrate.  The general way of reporting the problems is because it is a general problem... It is not like oh you know the ping pong on pinnacle is slow but everything else is fine. Every bookie every sport the speed is low or atleast those i use but it is 90+% of your customers anyway. The problem is the general speed not the scanning or anything else (well there are some minors scanning problems they will be fixed eventually). I don't remember when you started the project but im here since the first public beta, for the first months you were the best by far.

The problem isn't that you don't try to develop the project more

My personal assessment is that you didn't upgrade your systems in the same rhythm you project had growth.

If you cut the unnecessary  weight or finding better hosting solutions more powefull perhaps everything will go back to normal

And if you want suggestions stop using recources to scan badmington,beach volley, bandy,futsal, field hockey,e-sports etc. Noone sane will ever use them for various reasons even though the % of the traffic they use is minimal vs the major sports.
Don't speak for something you have no clue.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun May 03, 2015 6:27 pm

Thanks for the answers, now you see the problem as it is. More bookies, more markets, more sports => reduces update speed.
So now our main task will be to reorganize all these things. We will discuss this and start working in this direction, also share your  ideas, it will be helpful.

Thanks,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun May 03, 2015 7:35 pm

betburger wrote: Thanks for the answers, now you see the problem as it is. More bookies, more markets, more sports => reduces update speed.
So now our main task will be to reorganize all these things. We will discuss this and start working in this direction, also share your  ideas, it will be helpful.

Thanks,
BetBurger Team
Hey, It looks like that you found the constructive criticism without my help.
Stergios
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun May 03, 2015 8:04 pm

Dear betburger yes i am with you since you first appeared at arbusers and made money with your help in your ups and lost money in your downs. Let me say it clearly .. this service is steadily DECLINING! I do not know the reasons behind this fact but i'm guessing it's not just one thing.
1) You  now have more clients and they bet before me (bots maybe?) so a number of arbs die very young. (live football arbs in betburger nowadays are very rare!)
2) Lots of bookies , markets lead you to reduced speed ?
3) how come can i manually find arbs in markets and bookies that betburger covers very well that never appear on betburger or they appear for a second and then vanish?  I would like an answer on this .. i'm sure the others have noticed it too.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun May 03, 2015 9:44 pm

raizzak wrote: And if you want suggestions stop using recources to scan badmington,beach volley, bandy,futsal, field hockey,e-sports etc. Noone sane will ever use them for various reasons even though the % of the traffic they use is minimal vs the major sports.
I agree. These are completely useless. Don't waste resources scanning these markets.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun May 03, 2015 10:26 pm

Thordin wrote: Its pretty hard for betburger to select which bookies/sports to turn off as ''secondary''.
People arb differently and might be able to get value from ''crappy'' books, in lots of ways.
I think it will create more complaints and mess with people's routines.
of course, that's why you have to make choices in your offering. you either make one group happy, or another group, you can't do both. for me it's difficult to understand why Betburger has been using the official Betcris-feed which is 5 minutes delayed for as long as they exist (making it useless to everybody, you might as well have it turned off) and not do everything they can to develop a scraper, but instead prefer to add yet another book (was it corbett?) that limits after 1 bet, making the service as a whole even slower.
this isn't critisism on just betburger btw, i don't think that's fair, it's targeted at all services out there.  because we all know, some of them are much much worse in terms of actual usability.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon May 04, 2015 8:37 am

Hi,
I totaly desagree with most of you.
Service stop worked suddenly Decembar 27. From that moment BB added WBX, Hititbet, Corbet +5clones and Totesport. I dont think that 8 new bookmakers changed service so rapidly.
Something more changed as well. Average response time of their email support was 6 hours and they fixed fast all mistakes on live service. After Decembar 27, average response time is 6 days. Simple they do not maintain service as good as before. In January I payed new suscription and I was affraid that service will not work anymore.
One more thing, number of clients. I am sure, they have huge number of clients. A lot of sports and a lot of bookies, good price, attract many players, not only arber. Unfortunatly they see only high income, not high costs.
Solution, simple , they have to invest in tehnology and maintanance.
Market will decide is their buissines model ok or not. Arbers are not loyal client for sure, so all of us will find our ways.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon May 04, 2015 9:10 am

Imo the best solution is for them to invest more in their company, increase their capacities to support what they have built and then increase the prices to cover new costs.

Otherwise, like people said before, they have to choose which customers they want to keep happy.

Other services will step up to absorb the demand, im sure they were planning already more so after this fuss thats going on lately.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon May 04, 2015 9:26 am

There is another dimension not revealed by anyone of you guys. I estimate that bet burger has the 2nd largest cliental basis after rebel betting. This is an estimation based on the interest that I see in regards to bet burger, and not in solid data. After the summer of 2014, this service attracted a big number of players. There are a lot of reasons for this,  but the main reason is that their product was good.
In order to keep their clients happy, bet burger was forced to offer new markets and new bookmakers. Otherwise all of us would be bottled to a limited number of markets and bookmakers. That said, we shouldn't accuse bet burger for the expansion of markets and bookmakers. On the contrary, we should applaud them for this.
I m afraid I have to dissagree with most of you guys. As I see it, bet burger should invest more in new markets and new bookmakers while investing even more in speed (I guess no one disagrees about speed).
As I see it, bet burgers task is on the technical side, while the community's task is to show them these markets and bookmakers. That means that we must reveal our secrets, somehow I believe that only 2-3 of us are ready to do so. A paradox oftenly met in the arbing world.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon May 04, 2015 9:56 am

without alert services we'd be better off, I have found myself subscribing to these services in order to keep up
with the competition only to find they are a complete waste of money, arbing is about discovering something and
when you discover this go back and back again, if what you discovered is not being found by an alert service
then your discovery will have more life, if found by an alert service, your discovery is dead, I only survive as an
arber as alert services do not yet discover everything, I hope they never do, they kill arbing opportunities,
they do not create them.

it is no coincidence that EVERY service starts of well and then detiorates, the reason or reasons for this they themselves
would have to explain.

alert services are for lazy or unskilled arbers, without them a lot of us would be far better off, they have identified an easy
way to make them profit, as a lazy arber myself who has subscribed to these services only to realise what a waste of money!

Betburger is taking the rap just now, it's not just them, is it? we arbers feed these guys, we make the same actions and expect
different outcomes, we as arbers should know better, alert services are no longer the solution and haven't been for some time,

if the world's fastest, best alert service was to launch today, we'd all subscribe, would that improve our arbing? we're clutching
at straws, we should know that every arb we see has much competiton, the bookmaker is laughing as he throws in his line to catch many fish, this is what alert services has brought to arbing, the market is saturated with products that simply do not deliver.

some have cleverly identified that there is much profit to be made from arbers, we arbers have allowed this, thinking that
we are the clever ones when we are not, any fool can be an arber.
Last edited by yorkjoss on Mon May 04, 2015 10:10 am, edited 1 time in total.

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