BetBurger.com - Your ideas, propositions and conserns!

fnatic91 · Mon May 04, 2015 10:07 am

@fnatic91
I'm repeating one more time - we can't react on the issues if you will write them in this general way. Thanks for your "constructive" criticism. @raizzak helped us with the answer, he posted our previous message according to the describing problems on the service. Please if you want to solve the issue, send us e-mail to support@betburger.com

Your service is much faster than Flashscore.com for updating the live scores/corners : you show all "arbs" where a goal is already scored , where a corner kick is already made , so the service is full of spams and not a single real arb is being shown by the service.

As other people has said , please remove the useless sports if that's the problem.
About the bookies , i think that you should keep bookies which are available to a lot of people.What's the point to add FortunaWin when they accept only 5-6 countries

Totesport,Skybet etc also do accept only 4-5 countries.

yorkjoss · Mon May 04, 2015 10:51 am

Arbusers wrote: . As I see it, bet burger should invest more in new markets and new bookmakers while investing even more in speed (I guess no one disagrees about speed).

you got to be kidding, new markets, new bookmakers, they cannot run before they can walk, they cannot cope
as it stands just now, they have diluted their service to it's dertiment, they got greedy, they got carried away by
their early success, they need to take a breath and go back to basics which got them all their customers, customers
they will lose, just like arbers they are greedy and as we know greed isn't always for the good.

Mon May 04, 2015 11:30 am

Yorkjoss, you are against the use of alert services. Let those who support them to have a different view.

Timorous · Mon May 04, 2015 12:56 pm

I have used BB, and I rate them fairly good during the week - yes it misses the odd arb here and there but I pick these up.

The Saturday issue is the main concern for me as again I was finding spam or arbs that were a good hour our of date.

That said, my profit still outweighs my outlay on the service - so it is doing it's job...it could just do better on Saturdays to make it a great service again

yorkjoss · Mon May 04, 2015 2:20 pm

Arbusers wrote: Yorkjoss, you are against the use of alert services. Let those who support them to have a different view.

are you not reading the comments in this topic? is profit making you blind?

if my opinion goes against your business model then of course as it is a forum you are entitled
to your opinion and to disagree with me as of course I am allowed to disagree with you and I do.

if you want to silence me then of course you can but I am not saying anything different from a few
other posters in this topic, forums are about opinions, if you wish to change this then I suggest
you change arbusers into something else that fully caters for your needs.

raizzak · Mon May 04, 2015 3:19 pm

yorkjoss wrote:
Arbusers wrote: Yorkjoss, you are against the use of alert services. Let those who support them to have a different view.
are you not reading the comments in this topic? is profit making you blind?

if my opinion goes against your business model then of course as it is a forum you are entitled
to your opinion and to disagree with me as of course I am allowed to disagree with you and I do.

if you want to silence me then of course you can but I am not saying anything different from a few
other posters in this topic, forums are about opinions, if you wish to change this then I suggest
you change arbusers into something else that fully caters for your needs.

You are getting out of line here and you personal confict with arbusers clouds your judgement.
If you think that alert services is killing you or anyone else adapt or die...
If you think that competition is killing you or anyone else adapt or die...
If you think that you should manually scan markets to gain profits that's your opinion and it might have supporters as well the 100% sure is that you won't achieve big money by that way...

You don't have to be ungrateful...

yorkjoss · Mon May 04, 2015 3:29 pm

raizzak wrote:
yorkjoss wrote:
Arbusers wrote: Yorkjoss, you are against the use of alert services. Let those who support them to have a different view.
are you not reading the comments in this topic? is profit making you blind?

if my opinion goes against your business model then of course as it is a forum you are entitled
to your opinion and to disagree with me as of course I am allowed to disagree with you and I do.

if you want to silence me then of course you can but I am not saying anything different from a few
other posters in this topic, forums are about opinions, if you wish to change this then I suggest
you change arbusers into something else that fully caters for your needs.
You are getting out of line here and you personal confict with arbusers clouds your judgement.
If you think that alert services is killing you or anyone else adapt or die...
If you think that competition is killing you or anyone else adapt or die...
If you think that you should manually scan markets to gain profits that's your opinion and it might have supporters as well the 100% sure is that you won't achieve big money by that way...

You don't have to be ungrateful...

it's a forum man, it's all about opinions, you've just gave yours, I disagree with almost all you wrote and also your motives
but as I said it's a forum, full of faceless people sitting at a keyboard, you within reason are allowed to post what you like
and so am I and everyone else on here, I had been expecting your post

on chat only yesterday Razziak you were very critical of Betburger saying very similar things to what I wrote, seems you
have had a change of thinking the very next day, as you say of course "adapt or die"

Mon May 04, 2015 3:42 pm

Yorkjoss, I suggest you read my previous posts in this thread. If you do so you will see that I (among others) alerted bet burger about their recent drop of performance. If you can't see this then it is you who is blind. You could also find out against your understanding, that I criticize a service that is advertised here.
There is no need to silence you, unless you go against the registration agreement that you electronically signed upon your registration. On the contrary, your posts deserve to be examined in depth, mainly because they are dominated by the paradox of visiting a forum that you so much hate.
Also, if possible, I would like you to pinpoint a member of this forum who is NOT looking for profit.
You are also kindly requested to take a close look under the arbusers logo in he top left side of the page. It clearly says...let's make money.
Believe it or not, we are all making money here and that includes you as well, unless you are visiting this forum for other reasons.
If you think that I spent 18 hours per day in front of 2-3 PCs without expecting a profit for this, you are once again wrong.

yorkjoss · Mon May 04, 2015 4:04 pm

Arbusers wrote: Yorkjoss, I suggest you read my previous posts in this thread. If you do so you will see that I (among others) alerted bet burger about their recent drop of performance. If you can't see this then it is you who is blind. You could also find out against your understanding, that I criticize a service that is advertised here.
There is no need to silence you, unless you go against the registration agreement that you electronically signed upon your registration. On the contrary, your posts deserve to be examined in depth, mainly because they are dominated by the paradox of visiting a forum that you so much hate.
Also, if possible, I would like you to pinpoint a member of this forum who is NOT looking for profit.
You are also kindly requested to take a close look under the arbusers logo in he top left side of the page. It clearly says...let's make money.
Believe it or not, we are all making money here and that includes you as well, unless you are visiting this forum for other reasons.
If you think that I spent 18 hours per day in front of 2-3 PCs without expecting a profit for this, you are once again wrong.

well I am certainly not blind and believe my brain and my thought process to be working just fine, if my posts
need to be examined in depth then I am flattered, thank you

not only my posts need to be examined in depth
or for their motives, yours (in my opinion) certainly do.

your profit cannot come first, the forum and what it stands for (a community for arbers) should come first always,
I think this is not always the case, your ego and of course your profit influence your posts and when this is pointed out
to you you then vigorously defend yourself in a manner that says "I am the owner therefore I am right, always"

I believe a forum for arbers is a good thing, that's why I come on here, not to make money,
for me that's not what a forum is about, I am surprised you think that it is and that that could be the only reason
why anyone would join your forum, again your are off the mark, there will be many arbers who have joined
this community, like me as a curious arber and not to "make profit" I make profit when I am working as an arber.

Thordin · Mon May 04, 2015 4:27 pm

I believe this thread got off topic and needs some ''cleaning'', spam is worst than Betburger@16:00 uk Saturdays

Sure its a forum and we are free to say our opinion and that crap, but there is a line between saying our opinion and flooding the thread with it.
If you guys want to attack the admin about his efforts to profit, make a topic about it. He is not stealing from us anyway, we can all ''shop'' elsewhere if we want to.
And if you guys want to preach about how alert services are ruining your arbing, make another topic and write your heart out.

This topic is for ''lazy-arber'' betburger customers giving their feedback, writing their complaints, making suggestions. And betburger to read and answer. Lets not make it harder for them to get our feedback.

raizzak · Mon May 04, 2015 5:26 pm

yorkjoss wrote: on chat only yesterday Razziak you were very critical of Betburger saying very similar things to what I wrote, seems you
have had a change of thinking the very next day, as you say of course "adapt or die"

Im still very critical to them but we saw they acknowledged the problem so let's see forward what they decide to do.

your profit cannot come first, the forum and what it stands for (a community for arbers) should come first always,
I think this is not always the case, your ego and of course your profit influence your posts and when this is pointed out
to you you then vigorously defend yourself in a manner that says "I am the owner therefore I am right, always"

I believe a forum for arbers is a good thing, that's why I come on here, not to make money,
for me that's not what a forum is about, I am surprised you think that it is and that that could be the only reason
why anyone would join your forum, again your are off the mark, there will be many arbers who have joined
this community, like me as a curious arber and not to "make profit" I make profit when I am working as an arber.

Again personal conficts that has nothing to offer... Correct me if im wrong noone put a gun to your head to use any of the advertized products (via the banners or w/e bond they have to arbusers). He can say (or anyone else) whatever he wants, why you have to agree with it? Why do you even care? He makes money from the forum, oh we just discovered america, do you take advantage from any of its perks fine... Do you feel he is "cheating" cut any ties... And the life goes on....

yorkjoss · Mon May 04, 2015 5:57 pm

Thordin wrote: I believe this thread got off topic and needs some ''cleaning'', spam is worst than Betburger@16:00 uk Saturdays

Sure its a forum and we are free to say our opinion and that crap, but there is a line between saying our opinion and flooding the thread with it.
If you guys want to attack the admin about his efforts to profit, make a topic about it. He is not stealing from us anyway, we can all ''shop'' elsewhere if we want to.
And if you guys want to preach about how alert services are ruining your arbing, make another topic and write your heart out.

This topic is for ''lazy-arber'' betburger customers giving their feedback, writing their complaints, making suggestions. And betburger to read and answer. Lets not make it harder for them to get our feedback.

strange post Thordin? you criticise about people going off topic, then do the same thing

Betburger are well aware of the issues affecting their service, whether there's a debate on the subject
on Arbusers will not make any difference to them, they're either going to fix the issues or they are not
posts on Arbusers are irrelevant, they have their own site to contact them and they expect problems
to be highlighted to them in this manner, not that I'm saying this is guaranteed to make a difference either
but nevertheless that's where they expect their problems to be highlighted.

any replies now are just lip service, they have been getting emails from disgruntled customers for many weeks
but the deterioration continued, an action plan should have been an ongoing issue for them if they are serious
about improvements, what are their customers supposed to think of their "on site" method of contacting them?
have they been wasting their time? if I have a problem I contact them and explain the issue. maybe they will
have to update their contact details?

BetBurger · Mon May 04, 2015 6:13 pm

Hello guys,

We will be back with the plan of our actions according to the highlighted problems at the end of the week.
Need to discuss this carefully and analyze statistics about three parameters: bookies, sports and markets.

Also we've received several mails with wishes about useless bookmakers, sports and markets. So if you have preferences, just let us know by e-mail. We will try to analyze them too.

Best Regards,
BetBurger Team

w62upr · Thu May 07, 2015 8:01 pm

Hello BetBurger Team,

I reported to you the incorrect calculation of Matchbook com rate and stake last August. Then you have done nothing until a few days ago. I noticed you have changed the MB com rate of handicap odds from 1% to 0.5% a few days ago. However MB 0.5% com promotion applies to handicaps only on soccer. Therefore many incorrect ROI arbs on other sports are shown.

You have not fixed the incorrect calculation yet. Betburger detector and calculator process MB odds in the same way with Betfair and Betdaq odds etc who take com only when bets win. The way to evaluate MB odds is different from them. The correct way is as follows. If odds is under 2.00, set the com rate for the odds % (If odds is 1.99, then 1.99%. If odds is 1.01, then 1.01%). If odds is over 2.00, set it for 2.00 %. If the odds is for soccer handicaps, set it for half % above (If Man C -1.5 odds is 1.50, then 0.75%. If Man U -1.5 odds is 2.50, then 1.00%.). Thus we get the MB deducted odds and can compare MB odds with other exchanges and bookies odds equally, and can calculate correct ROI. However it as it is can't be used to calculate correct stake. I'll tell you the way too if you need.

If only the com rate which Betburger detector uses for MB is set as above, Betburger will show correct ROI. That's good enough for now, even if your calculator bug is left. If you don't fix this, sooner or later you will receive some complaints from victims due to this bug.

BetBurger · Fri May 08, 2015 1:38 pm

w62upr wrote: Hello BetBurger Team,

I reported to you the incorrect calculation of Matchbook com rate and stake last August. Then you have done nothing until a few days ago. I noticed you have changed the MB com rate of handicap odds from 1% to 0.5% a few days ago. However MB 0.5% com promotion applies to handicaps only on soccer. Therefore many incorrect ROI arbs on other sports are shown.

You have not fixed the incorrect calculation yet. Betburger detector and calculator process MB odds in the same way with Betfair and Betdaq odds etc who take com only when bets win. The way to evaluate MB odds is different from them. The correct way is as follows. If odds is under 2.00, set the com rate for the odds % (If odds is 1.99, then 1.99%. If odds is 1.01, then 1.01%). If odds is over 2.00, set it for 2.00 %. If the odds is for soccer handicaps, set it for half % above (If Man C -1.5 odds is 1.50, then 0.75%. If Man U -1.5 odds is 2.50, then 1.00%.). Thus we get the MB deducted odds and can compare MB odds with other exchanges and bookies odds equally, and can calculate correct ROI. However it as it is can't be used to calculate correct stake. I'll tell you the way too if you need.

If only the com rate which Betburger detector uses for MB is set as above, Betburger will show correct ROI. That's good enough for now, even if your calculator bug is left. If you don't fix this, sooner or later you will receive some complaints from victims due to this bug.

Hello @w62upr!

Thank you for contacting us!
We understand your concern, that's why we have just corrected the commission. Now it is 0.5 for football handicaps only.
Hope we have met your desires. If you have any more suggestions, please be so kind to add them to the appropriate category: betburger.com/propositions. If the request gathers the sufficient amount of votes, we will bring it into service.
Also, if you have something more to ask, please feel free to do so!

Best regards,
BB Team

Arbusers

BetBurger.com - Your ideas, propositions and conserns!

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Re: BetBurger.com - Your ideas, propositions and conserns!

Re: BetBurger.com - Your ideas, propositions and conserns!

Re: BetBurger.com - Your ideas, propositions and conserns!

Re: BetBurger.com - Your ideas, propositions and conserns!

Re: BetBurger.com - Your ideas, propositions and conserns!

Re: BetBurger.com - Your ideas, propositions and conserns!

Re: BetBurger.com - Your ideas, propositions and conserns!

Re: BetBurger.com - Your ideas, propositions and conserns!

Re: BetBurger.com - Your ideas, propositions and conserns!

Re: BetBurger.com - Your ideas, propositions and conserns!

Re: BetBurger.com - Your ideas, propositions and conserns!

Re: BetBurger.com - Your ideas, propositions and conserns!

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