BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Aug 25, 2015 3:09 pm

AlexNotman1 wrote: I checked few bookmakers I use in "All Bookmakers" (including Betfair and BFSportsbook).

Then I unchecked BFSportsbook in "Required Bookmakers".

Still shows me arbs between Betfair and BFSportsbook which I dont like.

I've sent you a message before (asked why I cant write on Forum - I got "Error updating information.contact site admin" but got no response.
Dear @AlexNotman1!

In case you DON'T want to see arbs with some bookies, you have to create two multifilters.
In the first one you state the same information about the bookies that you use and in the "Required" you tick off only Betfair.
In the second one, you do the same thing but this time you check off only BFSportsbook.
While arbing you apply them both.

What concerns your error, we've asked you what info you were trying to update but have got no answer.
May be your message have been lost in spam folder.
We beg your pardon for that.

If you still experience this issues, please contact us here: https://www.betburger.com/contact
Sincerely,
The BB Team
Last edited by BetBurger on Tue Aug 25, 2015 3:14 pm, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Aug 26, 2015 1:14 pm

Last two weeks I send a dozen od emails about problems I have with Betburger and I didnt get a single answer!
That is realy not ok!
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Aug 26, 2015 1:59 pm

tarzan wrote: Last two weeks I send a dozen od emails about problems I have with Betburger and I didnt get a single answer!
That is realy not ok!
Hello @tarzan!

Thank you for contacting us on our Forum!
We are always ready to address all your concerns!
We've received messages concerning BetBurger functioning but we've answered them all.
In case you haven't got our reply, please check your spam folder.

What concerns the issue with BetBurger, first of all we have to know your email address and the specifics of the problem.
Please, send it to https://www.betburger.com/contact.

Waiting for your reply.
Sincerely,
The BB Team
Last edited by BetBurger on Wed Aug 26, 2015 2:23 pm, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Aug 28, 2015 6:28 am

https://www.betburger.com/arbs
From ''Total found about 800k surebets '' to '' Total found about 5k surebets'' just now. Please check the scanner.

P.S. Thank you for solving.
Last edited by w62upr on Fri Aug 28, 2015 8:01 am, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Aug 28, 2015 8:14 am

w62upr wrote: https://www.betburger.com/arbs
From ''Total found about 800k surebets '' to '' Total found about 5k surebets'' just now. Please check the scanner.

P.S. Thank you for solving.
Hello!

Thank you for contacting us on our forum!
We are always ready to address all your concerns.
Please, be so kind to state the issue more clearly and send it to https://www.betburger.com/contact.
Thus, we'll know your email and have more chances to detect and fix the problem.

Thank you in advance.
Sincerely,
The BB Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Aug 30, 2015 6:21 am

E-mail address and verification code are required to pay via Neteller. Is verification code Neteller secure ID ?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Aug 30, 2015 6:17 pm

w62upr wrote: E-mail address and verification code are required to pay via Neteller. Is verification code Neteller secure ID ?
Hello @w62upr !

Here you can familiarize yourself with authentication on Neteller: https://www.ewallet-optimizer.com/neteller/neteller-two-step-authentication/

Best regards,
BB Team.
Last edited by BetBurger on Mon Aug 31, 2015 8:47 am, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Aug 30, 2015 6:56 pm

One of 3 devices is required to use NETELLER Two-step Authentication. I have no device for it. Is it only option to pay via Neteller ?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Aug 31, 2015 10:03 am

w62upr wrote: One of 3 devices is required to use NETELLER Two-step Authentication. I have no device for it. Is it only option to pay via Neteller ?
Dear @w62upr!

Thank you for informing us about your issue.
We are always ready to address all your concerns.

After you have signed into Neteller you go to your Account: https://member.neteller.com/account?id=mainNavAccount
In "Details" category you may find your IDs where a "Retrieve" button is situated.
You click on that button and automatically receive an email.
You go to your mail box, open the message and click on the link below which redirects you to your Secure ID.
On the scrinprint below you may observe the example of the pop-up window with the code.

Please record your 6-digit secure ID. It is required to complete merchant transfers and money transfer transactions. Without your secure ID you will be unable to perform these transactions.

In case you have any more questions, please contact us immediately.
Sincerely,
The BB Team
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Skaggerak
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 01, 2015 1:34 pm

Is there a problem today? I'm getting repeated versions of the same arbs on screen so instead of being 20 available there's about 200 but they're essentially all the same just with different books.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 01, 2015 3:21 pm

Skaggerak wrote: Is there a problem today? I'm getting repeated versions of the same arbs on screen so instead of being 20 available there's about 200 but they're essentially all the same just with different books.
Maybe you unticked grouping of surebets? For me it works fine.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 01, 2015 3:36 pm

Apologies, don't know how I managed that.

Keep up the good work Betburger!Much appreciated. :)
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 10, 2015 1:09 am

Betburger scans the thid decimal place of very low odds a bit in mistake. For example, it is scanning 1 @Pinnacle 1.260 on Bayer Leverkusen vs BATE Borisov. The correct odds is 1.257. Can you fix this kind of bug ?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 10, 2015 2:55 pm

w62upr wrote: Betburger scans the thid decimal place of very low odds a bit in mistake. For example, it is scanning 1 @Pinnacle 1.260 on Bayer Leverkusen vs BATE Borisov. The correct odds is 1.257. Can you fix this kind of bug ?
Hello!

Thank you for contacting us!
We are always ready to help you!

Our colleagues have just fixed this problem.
So it must not ever repeat again.

But, in case you experience any more difficulties, please inform us.
Sincerely,
The BB Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Sep 10, 2015 3:10 pm

Hello

Thank you for fixing.

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