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BetBurger.com - Your ideas, propositions and conserns!

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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Sep 29, 2015 8:00 am

w62upr wrote: I see displaying time interval is 5 seconds, and updating time interval of each bookies is different. Can you make the latter open to us ?
Hello @w62upr!

Yesterday, we have left out the line of the whole cycle.
That was always the problem as everybody miscomprehend it.

In case you have any more questions, please feel free to ask.
Best regards,
The BB Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 02, 2015 7:13 am

Can you check Betaq scanning speed
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 02, 2015 8:36 am

Alabaster wrote:
Can you check Betaq scanning speed
Hey @Alabaster!

Thanks for informing us about the issue!

We have checked the bookie and now everything is fine with the speed.
Would you be so kind to specify when and how frequently it have been late?

We'll be waiting for your reply to support@betburger.com
The BB Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 03, 2015 12:38 pm

Seriously do something with your speed every weekend the same old... i have like 10 books monitored not a single one works properly....
Don't speak for something you have no clue.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 03, 2015 12:55 pm

raizzak wrote: Seriously do something with your speed every weekend the same old... i have like 10 books monitored not a single one works properly....
Hello!

Thank you for contacting us!
We are always ready to address all your concerns.

Please, specify, Live or Prematch you're having problems with?
And also, please, state the bookies.

We'll be waiting for your reply to support@betburger.com

The BB Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 03, 2015 1:24 pm

Live, is there any point to tell you the books? There isn't something specific everything is slow
Don't speak for something you have no clue.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 03, 2015 1:34 pm

raizzak wrote: Live, is there any point to tell you the books? There isn't something specific everything is slow
That would be very helpful if you indicate the bookies.
The main ones are okay now.
We're checking it for two hours already.

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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Oct 03, 2015 2:22 pm

188bet Prematch it's just spam for the last 5 hours, odds are not updating.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Oct 08, 2015 6:16 pm

Something has just happened that made me lose 200€ with your system.
I found the following middle (Russian Basketball game that has just finished between Avtodor and Nizhny Novgorod):
- Avtodor: 1/X/2 on BetfairSportsbook - 1,83
- Nizhny: AH+1 on Pinnacle - 2,21

This should mean a middle (if Avtodor wins by 1, you win at BF and get your money back at Pinnacle), with a 0,001% arb (insignificant, just looking for the middle in this case).

The game ended 181-181 after the 4th quarter, meaning there was overtime. Therefore, the bet at BF lost, and I was uncovered at Pinnacle. I finally lost everything.
Of course it was a noob mistake made by me, as I should have checked it before placing my bet. But my concern is that Betburger was marking this as a middle with the same rules in both bookies, which is not true and cost me 200€.

Anyways, that was it, hope you fix it soon.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Oct 08, 2015 6:45 pm

Same thing happened to me with an ice hockey bet not long ago..
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 09, 2015 7:10 am

middler wrote: Something has just happened that made me lose 200€ with your system.
I found the following middle (Russian Basketball game that has just finished between Avtodor and Nizhny Novgorod):
- Avtodor: 1/X/2 on BetfairSportsbook - 1,83
- Nizhny: AH+1 on Pinnacle - 2,21

This should mean a middle (if Avtodor wins by 1, you win at BF and get your money back at Pinnacle), with a 0,001% arb (insignificant, just looking for the middle in this case).

The game ended 181-181 after the 4th quarter, meaning there was overtime. Therefore, the bet at BF lost, and I was uncovered at Pinnacle. I finally lost everything.
Of course it was a noob mistake made by me, as I should have checked it before placing my bet. But my concern is that Betburger was marking this as a middle with the same rules in both bookies, which is not true and cost me 200€.

Anyways, that was it, hope you fix it soon.
Hello @middler!

Thanks for contacting us on our forum!
We are always ready to address all your concerns.

We have found a mistake on BetfairSportsbook and in the nearest time we'll fix it.
Please, accept our apologies.

Sincerely,
The BB Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 09, 2015 7:13 am

Skaggerak wrote: Same thing happened to me with an ice hockey bet not long ago..
Hello@Skaggerak!

Thanks for informing us about the issue!
We are always ready to help!

Please, be so kind to specify the bookies and markets you were playing in.
We'll be waiting for your reply to support@betburger.com
The BB Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 09, 2015 3:58 pm

A scanning issue is happening again. ''Total found about - surebets'' has been too unstable for half a day. For example, ''Total found about - surebets'' was 500k surebets 10 minutes ago. It is 100k now. This behavior is almost same with the past issue.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Oct 12, 2015 3:28 pm

On Betburger miss Marathonbets odds. When will
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Oct 12, 2015 3:51 pm

The overall scanning issue started an hour ago again.

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